When I click 'system scan' it runs for a little over one second and tells me there is one infection. When I click results, there isn't any.
What can I do?
When I click 'system scan' it runs for a little over one second and tells me there is one infection. When I click results, there isn't any.
What can I do?
Hello FlemmingK,
Please list:
- Version of Spybot: http://www.safer-networking.org/
- The operating system
- Other security programs installed
- Any issues with the computer's performance
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Hi
Spybot version is 2.1
OS=Windows 8 PRO.
Antivirus:Avast Internet protection, Adaware
Hi FlemmingK,
- "Any issues with the computer's performance"
Also,
Which one please: http://www.safer-networking.org/private/
Had you run Spybot before without encountering this problem? By any chance did you receive this error: http://www.safer-networking.org/wind...or-spybot-2-1/
Best regards.
Last edited by tashi; 2013-09-20 at 20:44. Reason: Clarify
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Hi Tashi
Performasnce is good.
No, this is the first time I run Spybot on this machine. Ran it years ago on other machine.
Avast prevented 3 different javascripts each time I started Google Chrome, Microsoft's msert.exe found the cause, and I could delete the malware from program files. Still Spybot doesn't do much.
Hi Tashi
Also I didn't see the error you mentioned earlier.
Do you have any suggestions?
Hello FlemmingK,
Could you try running Spybot in safe mode and let us know if the scan completes, as with most scans it should take more than one second.
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Thanks Tashi
I tried in safe mode. Execution time went down to 0.6 sec. I also stopped AdAware. Same result.
ny more ideas?
Last edited by tashi; 2013-09-25 at 03:46. Reason: Clarify
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016