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Thread: Volume Serial Number

  1. #1
    Junior Member
    Join Date
    Sep 2013

    Default Volume Serial Number

    Spybot couldn't remove "volume serial number" malware and I think it could be connected to a current sound problem I am having with my computer, no sound comes out from my computer headphones or speakers and I've tried a few things, what's even stranger is that music on iTunes I can still hear but everything else like videos on Youtube and notification noises just don't come out, if anyone could please help me out it would be much appreciated

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005


    Hello cookie8866,

    For someone to take a look at the system please see the sticky which includes guidelines for this forum and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

    Then start a new topic providing the logs and a volunteer analyst will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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