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Thread: Spybot "Update" buttons stopped working.

  1. #1
    Junior Member
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    Question Spybot "Update" buttons stopped working.

    Sorry if this issue has been asked and answered already. I am not techie...hell, it took me an hour to figure out how to create a forum account here! (Spybot's sign-up system is NOT newbie user-friendly.)

    I have been a spybot user for many years. While I don't presume to understand what spybot does or how it works, I have had no problems using it ... until recently.

    My issue: none of the "update" buttons do anything. Why -- and how do I fix it?

    Latest Search&Destroy version --1.6.2.46
    Latest detection update -- 9/18/2013

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    When you click Update,you don't get a "No new updates" notification,or anything like that?

  3. #3
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    Quote Originally Posted by Zenobia View Post
    When you click Update,you don't get a "No new updates" notification,or anything like that?
    No, Zenobia, anytime I click the "search for updates" button I get nothing. NOTHING happens. (Thus the reason for my post/inquiry.)

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Ok,please save this to your desktop.It's manual detection updates.Please don't run it.If you agree to try the next part of what I post,it's for in case you still can't Update.
    http://www.safer-networking.org/upda...d_includes.exe

    Try uninstalling Spybot.I`ll post this for in case you run into trouble,but basically all you have to do is go to add/remove programs,then reboot:
    http://www.safer-networking.org/faq/how-to-uninstall/

    Download and install again.
    This is the mirror site to download the version you had:
    http://www.safer-networking.org/mirrors16/
    Or Spybot 2.1 is available,if you would prefer something newer and you have a compatible operating system:
    http://www.safer-networking.org/dl/
    Heres the compatibility page:
    http://www.safer-networking.org/about/compatibility/

    Let me know if you're able to update after reinstalling.

  5. #5
    Junior Member
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    Thumbs up Thanks

    Zenobia, I followed your advice and did what I suppose I should have done from the beginning. I uninstalled my older version (1.6.2) and installed the newer one (2.1.21 SR2). Still, I wonder why the Update buttons on my old version simply quit working. It's a mute point.

    BTW, the new version looks somewhat different -- but nice! I installed, downloaded the definitions and ran the scan (22 minutes for the latter).

    Thanks for the replies and the "prompt" to get the newer version.

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.Glad you were able to update okay with the newer version.Hope you like it,I stay somewhat quiet about it,but the 2.1 version is the one I prefer the most.
    If I remember this correctly,I believe there was one other person who had their update button stop working completely on a Spybot 1.6.2 or earlier version,and I don't believe it was ever discovered why.So it's rare,but probably just one of those unexplainable things that happen from time to time.

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