lost email activation

[JEMead]

I purchased a Home upgrade for my second computer. After checking my email and suspect email I haven't received an activation email to upgrade from free. What recourse id there?

Should I rollback (invalid charge to credit card) the credit card charge, and then reapply?

[tashi]

Hello JEMead,

I purchased a Home upgrade for my second computer. After checking my email and suspect email I haven't received an activation email to upgrade from free. What recourse id there?

Should I rollback (invalid charge to credit card) the credit card charge, and then reapply?

When did you make the purchase please.

Best regards.

[JEMead]

Details:
COMPUTERS,COMPUTER PERIPHERAL EQUIPMENT, SOFTWARE

Transaction Date:
10/07/2013


it shows still pending (for $13.61; amount determined close of day exchange rate Euro-USDollars?)

[tashi]

Hello JEMead,

Another email has been sent to you.

Best regards,