Babylon browser bug Chrome always crashes and IE crashes now and then

[OCD]

Hi,

Reboot in Safe Mode using the F8 Method:

• Restart your computer.
• When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key repeatedly until you are presented with the Windows 7 Advanced Boot Options.
• Select the Safe Mode with Networking option using the arrow keys.
• Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
• When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.

=========================

Then try and scan those files with VirusTotal.

[003294]

I scanned both files with virus total and it said 'This file was already analysed by VirusTotal on 2010-05-27 21:47:38.

Detection ratio: 0/41

You can take a look at the last analysis or analyse it again now.

[OCD]

Hi 003294,

I scanned both files with virus total and it said 'This file was already analysed by VirusTotal on 2010-05-27 21:47:38.

Detection ratio: 0/41

You can take a look at the last analysis or analyse it again now.

Hi 003294,

VirusTotal

Please go to: VirusTotal

• Click the Browse button and search for the following files:
  
  • C:\Users\YR\mqdmmdm.sys
  • C:\Users\YR\1358190544-(null)
• Click Open
• Then click Send File
• Please be patient while the file is scanned.
• Once the scan results appear, please provide them in your next reply.

If it says already scanned -- click "reanalyze now" < --- IMPORTANT

=========================

Did you reanalyze the files?

[003294]

I have re-analysed and the C:\Users\YR\mqdmmdm.sys is motorola usb modem which was pre-installed on laptop when i purchased it


C:\Users\YR\1358190544-(null) on the other hand


MD5 b84c33e9eb112bfe932fc19408efc15c

SHA1 21a925e7be56546c37ceddad5e24ccc4611a5866

SHA256 da5ce09663caf9773afd4c51793b1e959798d7029254d70838a5bde44e7bce9d


ssdeep

96:cJn78eQfhPQPpT1+1HyqcZSrQzMZajvkp5q/1PytN28VDtvfoHk:cJn78eQfhIxxEHyqcZSr75q/8xck


File size 7.0 KB ( 7201 bytes )

File type Text


Magic literal

ASCII text, with CRLF line terminators





TrID

Unknown!



 VirusTotal metadata


First submission 2009-06-16 17:18:42 UTC ( 4 years, 4 months ago )

Last submission 2013-11-11 16:16:51 UTC ( 1 minute ago )




File names

1358190544-(null)

In safe mode the laptop works great, no freezing it works like it should do. Its just in normal mode it keeps playing up.

[OCD]

Hi 003294,

In safe mode the laptop works great, no freezing it works like it should do. Its just in normal mode it keeps playing up.

We have removed all the malware, and your system files appear to be in good shape. Let's try and restore back to before the issue began. But unfortunately, since we ran ComboFix Uninstaller (which removes old restore points) there may not be many restore points to select from. If no suitable restore points are available, skip this step.

Go to Start > All Programs > Accessories > System Tools > System Restore







=========================

MiniToolBox

Please download MiniToolBox, save it to your desktop and run it.
Right click and select "Run as Administrator".

Check-mark the following check-boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

=========================

Farbar Service Scanner

Please download Farbar Service Scanner and save it to your desktop.

• Right click and select "Run as Administrator"
• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

=========================

In your next post please provide the following:

• System Restore results
• Result.txt
• FSS.txt
• Any change in performance

[OCD]

Hi 003294,

Just checking in, do you still need assistance?

[OCD]

This thread has been closed due to inactivity. If it has been three days or more since your last post it will not be re-opened.

If you still require help, please start a new topic and include fresh DDS and aswMBR logs, along with a link to your previous thread.

Please do not add any logs that might have been requested previously, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start your own topic.
-------------------------------------
Admin edit

Thank you OCD.

Second topic closed: http://forums.spybot.info/showthread...s-now-and-then