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Thread: ssbffkp\smnakqi\wow.dll pop-up

  1. #1
    Junior Member
    Join Date
    Sep 2013
    Posts
    4

    Default ssbffkp\smnakqi\wow.dll pop-up

    Recently, when I copy images in one folder to paste into another folder in Windows Explorer, I've been getting a pop-up that says:

    "There was a problem starting
    C:\Users\Hugh\AppData\Local\Temp\ssbffkp\smnakqi\wow.dll

    The specified module could not be found."

    Does anyone have any experience in remedying this problem? Thanks.

    - I have Windows 7 and cannot use ERUNT for my backup. Please suggest another utility.
    - I have not used any cleaning tools for this or any other problem. I have not run ComboFix.
    - I need instruction on getting DDS and aswMBR logs.
    --------------------------------------------------------
    Edit: Original topic: http://forums.spybot.info/showthread...248#post445248
    Quote Originally Posted by tashi View Post
    First see that forum's FAQ which also includes instructions in post #2 on how to provide the DDS and aswMBR logs, which are used in the preliminary analysis.

    http://forums.spybot.info/showthread.php?t=288
    Last edited by tashi; 2013-10-15 at 01:26. Reason: Added link

  2. #2
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,066

    Default

    Hi arachnophile,

    Temp\ssbffkp\smnakqi\wow.dll
    Looks like its related to malware or a leftover. Can you post a DDS/aswmbr log by following the directions in this link:

    http://forums.spybot.info/showthread.php?t=288
    How Can I Reduce My Risk?

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