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Thread: Spybot is unable to remove most maleware dectected

  1. 2013-10-22, 04:46 #1
    skb52
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    Default Spybot is unable to remove most maleware dectected

    I have tried to run spybot and remove malware that I believe is causing a number of problems. The main problem is a pop-up window telling me that I need to update Firefox, but when I look at the URL in the address bar, it doesn't look anything like a mozilla address. So after I run spybot, it tells me that some of the items couldn't be removed, it may help to run Spybot again as an administrator. Well..... my logon has full administrative access so I don't know what more I can do. I did reboot and tried running the program as soon as the system came up - but to no avail. I'm hoping someone here can help. Thank you in advance. Here is the scan report:

    --- Report generated: 2013-10-21 21:57 ---

    CouponBar: [SBI $7A5ACBCB] Interface (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{6E780F0B-BCD6-40CB-B2DB-7AF47AB4D4A4}

    CouponBar: [SBI $7B15781E] Interface (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{A138BE8B-F051-4802-9A3F-A750A6D862D4}

    IWinGames: [SBI $C7B64946] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\AppID\ForseRemove

    IWinGames: [SBI $C7B64946] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\AppID\ForseRemove

    IWinGames: [SBI $8D161E83] Interface (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB}

    IWinGames: [SBI $8D161E83] Interface (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB}

    IWinGames: [SBI $FF593BF7] Type library (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\TypeLib\{495874FE-4A82-4AD1-9476-0B957E0B95EB}

    IWinGames: [SBI $FF593BF7] Type library (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\TypeLib\{495874FE-4A82-4AD1-9476-0B957E0B95EB}

    IWinGames: [SBI $E8B83F64] Settings (Registry key, fixing failed)
    HKEY_USERS\.DEFAULT\Software\iWinArcade

    IWinGames: [SBI $E8B83F64] Settings (Registry key, fixing failed)
    HKEY_USERS\S-1-5-18\Software\iWinArcade

    IWinGames: [SBI $3B64B144] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\iWinArcade

    IWinGames: [SBI $23600E87] Uninstall settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\iWinArcade

    Ask.MyGlobalSearch: [SBI $9FA3D6C1] User settings (Registry key, fixing failed)
    HKEY_USERS\.DEFAULT\Software\AskToolbar

    Ask.MyGlobalSearch: [SBI $9FA3D6C1] User settings (Registry key, fixing failed)
    HKEY_USERS\S-1-5-18\Software\AskToolbar

    SelectionLinks: [SBI $DF9517D8] Program directory (Directory, fixing failed)
    C:\Program Files (x86)\OApps\

    SelectionLinks: [SBI $8243D7E4] Executable (File, fixed)
    C:\Program Files (x86)\OApps\dler.exe
    Properties.size=432781
    Properties.md5=5DAC8BF922D2510C3D8F734F52F257B3
    Properties.filedate=1346113268
    Properties.filedatetext=2012-08-27 20:21:08

    SelectionLinks: [SBI $5640C838] Text file (File, fixed)
    C:\Program Files (x86)\OApps\status.txt
    Properties.size=27
    Properties.md5=517F583389416378274514E44F1EC92E
    Properties.filedate=1350166616
    Properties.filedatetext=2012-10-13 18:16:55

    SelectionLinks: [SBI $A1AB844B] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl

    SelectionLinks: [SBI $45DAC639] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{517E0D3E-17A4-4592-926E-A082DB43B7D3}

    SelectionLinks: [SBI $104BBC3D] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{517E0D3E-17A4-4592-926E-A082DB43B7D3}\AppName

    SelectionLinks: [SBI $69C2736C] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{517E0D3E-17A4-4592-926E-A082DB43B7D3}\AppPath

    SelectionLinks: [SBI $F0E20AA6] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{517E0D3E-17A4-4592-926E-A082DB43B7D3}\Policy

    SelectionLinks: [SBI $BBF632A0] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks

    SelectionLinks: [SBI $3ACA7D36] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\bhoguid

    SelectionLinks: [SBI $E26DA595] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\installdate

    SelectionLinks: [SBI $2D84FEFF] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\installid

    SelectionLinks: [SBI $9B5E6E89] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\partner

    SelectionLinks: [SBI $C70F65B7] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\product

    SelectionLinks: [SBI $6D697F3F] Settings (Registry value, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Object\SelectionLinks\version

    SelectionLinks: [SBI $C0787B77] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl

    SelectionLinks: [SBI $C0787B77] Settings (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl

    SelectionLinks: [SBI $ACF5AEDC] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{3AE26843-9171-4F23-A8E5-5421701276A4}

    SelectionLinks: [SBI $ACF5AEDC] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\Interface\{3AE26843-9171-4F23-A8E5-5421701276A4}

    SelectionLinks: [SBI $8F3BAA82] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\TypeLib\{B00FE392-639D-4688-976E-A1BFF368CB96}

    SelectionLinks: [SBI $8F3BAA82] Settings (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\TypeLib\{B00FE392-639D-4688-976E-A1BFF368CB96}

    Banker: [SBI $EBFB4022] Browser helper object (Registry key, fixing failed)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8CA5ED52-F3FB-4414-A105-2E3491156990}

    Banker: [SBI $7F6039C1] Class ID (Registry key, fixing failed)
    HKEY_CLASSES_ROOT\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}


    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2009-01-26 SDWinSec.exe (1.0.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-03-05 TeaTimer.exe (1.6.6.32)
    2012-03-18 unins000.exe (51.49.0.0)
    2009-01-26 Update.exe (1.6.0.7)
    2009-11-04 advcheck.dll (1.6.5.20)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2008-06-19 sqlite3.dll
    2009-01-26 Tools.dll (2.1.6.10)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2013-04-11 Includes\Adware.sbi (*)
    2013-10-01 Includes\AdwareC.sbi (*)
    2010-08-13 Includes\Cookies.sbi (*)
    2012-11-14 Includes\Dialer.sbi (*)
    2013-04-11 Includes\DialerC.sbi (*)
    2013-04-11 Includes\HeavyDuty.sbi (*)
    2012-11-14 Includes\Hijackers.sbi (*)
    2013-04-11 Includes\HijackersC.sbi (*)
    2013-09-10 Includes\iPhone.sbi (*)
    2013-06-25 Includes\Keyloggers.sbi (*)
    2013-04-11 Includes\KeyloggersC.sbi (*)
    2004-11-29 Includes\LSP.sbi (*)
    2013-05-29 Includes\Malware.sbi (*)
    2013-10-01 Includes\MalwareC.sbi (*)
    2012-11-14 Includes\PUPS.sbi (*)
    2013-10-02 Includes\PUPSC.sbi (*)
    2010-01-25 Includes\Revision.sbi (*)
    2012-11-14 Includes\Security.sbi (*)
    2013-04-11 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2013-05-22 Includes\Spyware.sbi (*)
    2013-08-06 Includes\SpywareC.sbi (*)
    2012-11-19 Includes\Tracks.uti
    2013-01-16 Includes\Trojans.sbi (*)
    2013-08-13 Includes\TrojansC-02.sbi (*)
    2013-10-01 Includes\TrojansC-03.sbi (*)
    2013-09-24 Includes\TrojansC-04.sbi (*)
    2012-03-05 Includes\TrojansC-05.sbi (*)
    2012-03-09 Includes\TrojansC.sbi (*)
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll
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  2. 2013-10-22, 05:23 #2
    tashi
    tashi is offline
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    Default

    Hello skb52,

    Quote Originally Posted by skb52 View Post
    So after I run spybot, it tells me that some of the items couldn't be removed, it may help to run Spybot again as an administrator. Well..... my logon has full administrative access so I don't know what more I can do. l
    Did you elevate Administrator permissions within Spybot? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Kind regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016
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  3. 2013-10-23, 01:45 #3
    skb52
    skb52 is offline
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    Default Thank you!!!

    Quote Originally Posted by tashi View Post
    Hello skb52,



    Did you elevate Administrator permissions within Spybot? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Kind regards.
    Thank you - I had no idea, I thought it was telling me I needed to have Win 7 administrative access.... glad I asked for help.

    Best regards,
    Sharon
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