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Thread: Spybot will not remove Montera and other issues

  1. #1
    Junior Member
    Join Date
    Nov 2013
    Posts
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    Question Spybot will not remove Montera and other issues

    Hi,

    I have used spybot for years and always found it great.

    However a few weeks back v1.6 found 'montera' and other items. I could not remove it, even as administrator and even after adjusting the tea timer protection - I was logged in as administrator on a new admin account but spybot said I wasn't so would not remove it.

    So I downloaded V2.2 - this again finds 'montera' and when I ask to 'fix selected problems' when logged in as admin, it puts a green tick to say it has worked, but then on a rescan it identifies it again.

    Am I doing something really silly? Have I missed an easy instruction I can use? Apologies if I have but I have looked a lot on these forums and the help feature and I am lost.

    Many thanks



    Search results for spybot 11/11/2013 13:30:24
    Scan took 00:27:16.
    18 items found.

    Montera.Toolbar: [SBI $C595B0E4] Settings (Registry Key, nothing done)
    HKEY_CLASSES_ROOT\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}

    Montera.Toolbar: [SBI $C595B0E4] Settings (Registry Key, nothing done)
    HKEY_CLASSES_ROOT\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}

    Montera.Toolbar: [SBI $2212EF94] Settings (Registry Key, nothing done)
    HKEY_CLASSES_ROOT\AppID\escort.DLL

    Montera.Toolbar: [SBI $2212EF94] Settings (Registry Key, nothing done)
    HKEY_CLASSES_ROOT\AppID\escort.DLL

    Montera.Toolbar: [SBI $07586C96] Root class (Registry Key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane

    Montera.Toolbar: [SBI $07586C96] Root class (Registry Key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane.1

    Montera.Toolbar: [SBI $07586C96] Class ID (Registry Key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6DBF5819-8634-464E-92F4-1F29C1EFF773}

    Montera.Toolbar: [SBI $07586C96] Root class (Registry Key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane.1

    Montera.Toolbar: [SBI $07586C96] Root class (Registry Key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane

    Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent

    Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent

    MS Direct3D: [SBI $7FB7B83F] Most recent application (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Direct3D\MostRecentApplication\Name

    MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Direct3D\MostRecentApplication\Name

    MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
    HKEY_USERS\S-1-5-18\Software\Microsoft\Direct3D\MostRecentApplication\Name

    MS DirectDraw: [SBI $EB49D5AF] Most recent application (Registry Change, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\Name

    Windows Explorer: [SBI $D20DA0AD] Recent file global history (Registry Key, nothing done)
    HKEY_USERS\S-1-5-21-627662350-1526151905-1139825278-1007\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

    Cache: [SBI $49804B54] Browser: Cache (1) (Browser: Cache, nothing done)


    History: [SBI $49804B54] Browser: History (1) (Browser: History, nothing done)



    --- Spybot - Search & Destroy version: 2.1.18.131 DLL (build: 20130516) ---

    2013-09-20 blindman.exe (2.2.18.151)
    2013-09-20 explorer.exe (2.2.18.177)
    2013-09-20 SDBootCD.exe (2.2.18.109)
    2013-09-20 SDCleaner.exe (2.2.18.110)
    2013-09-20 SDDelFile.exe (2.2.18.94)
    2013-06-18 SDDisableProxy.exe
    2013-09-20 SDFiles.exe (2.2.18.135)
    2013-09-20 SDFileScanHelper.exe (2.2.16.1)
    2013-10-15 SDFSSvc.exe (2.2.25.211)
    2013-10-10 SDHookHelper.exe (2.3.30.2)
    2013-10-10 SDHookInst32.exe (2.3.30.2)
    2013-10-10 SDHookInst64.exe (2.3.30.2)
    2013-09-20 SDImmunize.exe (2.2.18.130)
    2013-05-16 SDLogReport.exe (2.1.18.107)
    2013-10-14 SDOnAccess.exe (2.2.25.4)
    2013-09-20 SDPESetup.exe (2.2.18.3)
    2013-09-20 SDPEStart.exe (2.2.18.86)
    2013-09-20 SDPhoneScan.exe (2.2.18.28)
    2013-09-20 SDPRE.exe (2.2.18.22)
    2013-09-20 SDPrepPos.exe (2.2.18.10)
    2013-09-20 SDQuarantine.exe (2.2.18.103)
    2013-09-20 SDRootAlyzer.exe (2.2.18.116)
    2013-09-20 SDSBIEdit.exe (2.2.18.39)
    2013-09-20 SDScan.exe (2.2.18.177)
    2013-09-20 SDScript.exe (2.2.18.53)
    2013-10-15 SDSettings.exe (2.2.25.138)
    2013-09-20 SDShell.exe (2.2.18.2)
    2013-09-20 SDShred.exe (2.2.18.107)
    2013-09-20 SDSysRepair.exe (2.2.18.101)
    2013-09-20 SDTools.exe (2.2.18.150)
    2013-07-25 SDTray.exe (2.1.21.129)
    2013-09-20 SDUpdate.exe (2.2.18.91)
    2013-09-20 SDUpdSvc.exe (2.2.18.76)
    2013-09-20 SDWelcome.exe (2.2.21.129)
    2013-09-13 SDWSCSvc.exe (2.2.22.2)
    2013-06-19 spybotsd2-translation-frx.exe
    2013-11-09 unins000.exe (51.1052.0.0)
    1999-12-02 xcacls.exe
    2012-08-23 borlndmm.dll (10.0.2288.42451)
    2012-09-05 DelZip190.dll (1.9.0.107)
    2012-09-10 libeay32.dll (1.0.0.4)
    2012-09-10 libssl32.dll (1.0.0.4)
    2013-05-16 SDAdvancedCheckLibrary.dll (2.1.18.98)
    2013-05-16 SDAV.dll
    2013-05-16 SDECon32.dll (2.1.18.113)
    2013-05-16 SDECon64.dll (2.1.18.113)
    2013-04-05 SDEvents.dll (2.1.16.2)
    2013-10-14 SDFileScanLibrary.dll (2.2.25.14)
    2013-10-10 SDHook32.dll (2.3.30.2)
    2013-10-10 SDHook64.dll (2.3.30.2)
    2013-05-16 SDImmunizeLibrary.dll (2.1.18.2)
    2013-05-16 SDLicense.dll (2.1.18.0)
    2013-05-16 SDLists.dll (2.1.18.4)
    2013-05-16 SDResources.dll (2.1.18.7)
    2013-05-16 SDScanLibrary.dll (2.1.18.131)
    2013-05-16 SDTasks.dll (2.1.18.15)
    2013-05-16 SDWinLogon.dll (2.1.18.0)
    2012-08-23 sqlite3.dll
    2012-09-10 ssleay32.dll (1.0.0.4)
    2013-05-16 Tools.dll (2.1.18.36)
    2013-11-06 Includes\Adware.sbi (*)
    2013-11-06 Includes\AdwareC.sbi (*)
    2010-08-13 Includes\Cookies.sbi (*)
    2012-11-14 Includes\Dialer.sbi (*)
    2012-11-14 Includes\DialerC.sbi (*)
    2012-11-14 Includes\HeavyDuty.sbi (*)
    2012-11-14 Includes\Hijackers.sbi (*)
    2012-11-14 Includes\HijackersC.sbi (*)
    2013-10-16 Includes\iPhone.sbi (*)
    2013-06-25 Includes\Keyloggers.sbi (*)
    2013-10-29 Includes\KeyloggersC.sbi (*)
    2013-05-29 Includes\Malware.sbi (*)
    2013-11-06 Includes\MalwareC.sbi (*)
    2012-11-14 Includes\PUPS.sbi (*)
    2013-10-22 Includes\PUPSC.sbi (*)
    2012-11-14 Includes\Security.sbi (*)
    2013-10-29 Includes\SecurityC.sbi (*)
    2013-05-22 Includes\Spyware.sbi (*)
    2013-08-06 Includes\SpywareC.sbi (*)
    2011-06-07 Includes\Tracks.sbi (*)
    2012-11-19 Includes\Tracks.uti (*)
    2013-01-16 Includes\Trojans.sbi (*)
    2013-05-13 Includes\TrojansC-02.sbi (*)
    2013-11-06 Includes\TrojansC-03.sbi (*)
    2013-10-22 Includes\TrojansC-04.sbi (*)
    2013-05-08 Includes\TrojansC-05.sbi (*)
    2013-08-06 Includes\TrojansC.sbi (*)
    Last edited by tashi; 2013-11-11 at 21:46. Reason: Moved from the malware forum

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello Wolvesfan,

    Quote Originally Posted by Wolvesfan View Post
    I could not remove it, even as administrator and even after adjusting the tea timer protection - I was logged in as administrator on a new admin account but spybot said I wasn't so would not remove it.
    Did you elevate permissions within Spybot? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards,
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Nov 2013
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    Talking

    Quote Originally Posted by tashi View Post
    Hello Wolvesfan,



    Did you elevate permissions within Spybot? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards,

    That worked perfectly Tashi.

    I didn't realise there was so much difference in permissions between 'running the App with administrator privileges' as opposed to 'running it when logged in as administrator'. I continue to learn stuff every day!

    Many, many thanks Tashi

  4. #4
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    USA
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    Default

    Glad it worked out Wolvesfan!

    Quote Originally Posted by Wolvesfan View Post
    That worked perfectly Tashi.

    I didn't realise there was so much difference in permissions between 'running the App with administrator privileges' as opposed to 'running it when logged in as administrator'. I continue to learn stuff every day!

    Many, many thanks Tashi
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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