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Thread: Spybot not detecting core.insightexpressai.com

  1. #1
    Junior Member
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    Default Spybot not detecting core.insightexpressai.com

    I recently found that my computer, along with 3 other computers in our household have been infected with core.insightexpressai.com. I ran a scan with SpyBot, but it didn't identify it as a threat.

    Did a search on it, and found multiple resources saying it is a virus and/or browser hijacker. It keeps giving a webpage popup (see attached file below), and I've even had it open the browser when the browser was not already open, and give me the popup.

    torch_core-insight-express_virus.png

  2. #2
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    I am having the same problem. Somebody please help. No anti-adware is getting rid of it.

  3. #3
    Member of Team Spybot tashi's Avatar
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    Hello Kinnis,

    Please list:

    Version of Spybot
    The operating system
    Other security programs installed
    Any other issues with the computer's performance

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
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    I'm using version 1.6.2.46 and have Windows 8. My default anti-virus is McAfee, but since the infection I've tried Ad-Aware and Malwarebytes.
    Since then I've been getting the same annoying pop-up that the OP had. I switched from Internet Explorer to Firefox, but I just found out it's still here. Pages seem to load slower ever since, but it may just me being paranoid.

  5. #5
    Member of Team Spybot tashi's Avatar
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    Hello Kinnis,

    Quote Originally Posted by Kinnis View Post
    since the infection I've tried Ad-Aware and Malwarebytes.
    Since then I've been getting the same annoying pop-up that the OP had.
    Could you clarify please and is Spybot the only program making the detection?

    Quote Originally Posted by Kinnis View Post
    I'm using version 1.6.2.46 and have Windows 8.
    Please consider upgrading to version 2: http://www.safer-networking.org/private/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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