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Thread: How do I remove this DataMngr

  1. #1
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    Default How do I remove this DataMngr

    Hi I ran a scan and found several threats. Nearly all were removed but I cannot remove one under delta toolbar:

    HKEY_USERS\S-1-5-21-2504187048-450917338-1780602940-1001\Software\

    Please help
    Last edited by tashi; 2013-11-12 at 15:10. Reason: Moved from the malware forum

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello Mad_Dog,

    Which version of Spybot do you have and did you elevate permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Quote Originally Posted by tashi View Post
    Hello Mad_Dog,

    Which version of Spybot do you have and did you elevate permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards.
    Hi tashi

    Thanks for your response. Firsty I followed the instruction on your link and tried to run it as an administrator. This didn't work because I have just updated from Windows 8 to Windows 8.1 and I got an error message saying the version I was running wasn't compatible. It suggested a patch to download and when I went to download that, it was suggested to just install the latest version of SB S+D...so I did. I uninstalled the old version and installed version 2.2. Now it doesn't work at all and I get a message saying runtime error 217 at 304BED64.

    Please help

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello Mad_Dog,

    Runtime errors can take some troubleshooting, which version of 2.2 do you have?

    http://www.safer-networking.org/private/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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