Unable to access internet - iLivid may be cause

[Xerophyte]

So today I spent close to two hours on the phone with my ISP. My desktop computer has been unable to access the internet, and i cannot even use the ping command in Windows CMD. After doing some hunting online, I believe the program iLivid may be at fault. Using Windows basic Uninstall program, i removed iLivid, but i believe it is still active on my machine, as I still can't get online. Saw a similar post to this here, and saw that the use was able to fix his issues. Any help would be greatly appreciated.

[ken545]

Sorry for the delay. Please let me know if you resolved your issue or if you still need help

[ken545]

Due to inactivity, this thread will now be closed.

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