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Thread: White Screen, PC unusable

  1. #1
    Junior Member
    Join Date
    Jan 2014
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    1

    Default White Screen, PC unusable

    My PC has become unusable. When I boot it up the loading screens appear as expected, but a few seconds later the screen goes white and nothing responds. I have tried holding f8 when booting to enter safe mode, this has no effect ; the boot up continues as normal and then transfers to the white screen. I have held the power button in to force a hard boot down and then booted up again expecting the black recovery screen to allow me to go to Safe mode - boot up just follows the normal route and then goes to white screen again. Ctrl-Alt-Del and Windows Key+R similarly have no effect. You have been recommended to me as being enormously helpful and I am hoping you can help me solve this problem. Since I am unable to access my PC in any way I am unable to provide any report logs.

    Hoping you can help
    Peter
    Last edited by tashi; 2014-01-27 at 04:53. Reason: Moved from Malware Removal

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,955

    Default

    Hello Peter Charles,

    If you register at What The Tech and start a topic in General Hardware a volunteer tech can help you troubleshoot the issue.

    Hope that helps.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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