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Thread: cannot remove Win32.downloader malware

  1. #1
    Junior Member
    Join Date
    Feb 2014
    Posts
    18

    Unhappy cannot remove Win32.downloader malware

    I have run spybot as administrator and normally and at start up. each time it comes up with this particular malware, but will not delete it as the message says it is in a running program. How do I get rid of it? thank you.

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,793

    Default

    Hello halibrewer,

    In case you missed it please see the FAQ which also includes guidelines for this forum and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.
    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic providing the DDS and aswMBR logs as shown in that sticky and a volunteer analyst will advise when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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