Cannot Update Spybot Free 2.2

[Ratchick]

Thanks for that. Appreciate it.

No, nothing particularly different. Just your generic home set up, changed default management ports, proxies etc but nothing that should affect it.

Weird.

Edit:

Just remembered I have had to set up some port forwarding for a game.

2099 TCP
5222 TCP
5223 TCP
5000:5500 UDP
8393:8400 TCP
21025:21027 TCP

Other than that, nothing else.

[Ratchick]

Sorry for double posting, edit limit was reached!

I tried disabling port forwarding in case one of the above ports was necessary. Still didn't fix however, despite rebooting and reconnecting. So I don't think that is the issue.

[Zenobia]

You're welcome.

When I installed the newest Spybot a few days ago,I had some trouble updating manually at first,too.It doesn't show in the logfile,of course,but I had similar problems,if I remember it right,when I clicked the update button and it just stayed red and seemed to do nothing when I clicked the update button.I think this is the right date from my updates logfile:

SDUpdSvc.exe [2014-04-29 00:08:42] [+] Dialer-000.sbi is missing and will be installed (version 20140108).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Dialer.sbi is missing and will be installed (version 20140113).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] CLSIDs.sbs is missing and will be installed (version 20110301).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Browserpages.sbs is missing and will be installed (version 20061205).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Adware-C.sbi is missing and will be installed (version 20140422).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] AdwareC.sbi is missing and will be installed (version 20140113).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Adware-001.sbi is missing and will be installed (version 20140108).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Adware-000.sbi is missing and will be installed (version 20140305).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] Adware.sbi is missing and will be installed (version 20140113).
SDUpdSvc.exe [2014-04-29 00:08:42] [+] AdvWhite.sbs is missing and will be installed (version 20101129).

Then again,I've been having problems with my modem,the internet seemed fine at the time,but I may have been offline at the moment and not realized it.I can't say for certain whether it was on Spybot's end of things or mine where the problem was.

I do know in January there were problems with updates as well,though that cleared up with time:
http://forums.spybot.info/showthread...t-won-t-update

Which is my rather long winded way of saying that I'm uncertain if something is wrong on Spybot's end of things with updates,or if there is something with your set-up that is preventing updates.
Or maybe even a combination of the two.

I did find this page that includes info about the Asus RT-N66U:
http://www.thinkdigit.com/Parts-Peri...and_13620.html
I'm not very familiar with configuring anything,my router has a firewall,very simple and rudimentary,so I mostly have just left it alone to do it's thing.But I do see the page about the Asus RT-N66U router has info about the firewall section.It's probably unlikely Spybot updates are blocked from the router firewall,but maybe you could read the page,then take a peek in the router firewall section,just to check if there is anything in there that might be related to Spybot.I see there is a url and keyword filter,general tab and Network Services filter tab.

[Ratchick]

Yeah, mostly everything is just at default. I'll double check with my housemate but I am fairly sure the update worked for him recently, on the same network but a different device... weird. :(

[Ratchick]

Upgrading to 2.3 hasn't fixed it either. The last six log file entries:

SDUpdate.exe [2014-05-04 10:46:16] Includes\X509White.sbs is missing and will be installed on next update.
SDUpdate.exe [2014-05-04 10:46:18] SDDisableProxy.exe is missing and will be installed on next update.
SDUpdate.exe [2014-05-04 10:46:23] spybotsd2-translation-frx.exe is missing and will be installed on next update.
[+] 14-05-04 10:59:55 THttpUpdateDaemon Background Updating Service got started...
[i] 14-05-04 10:59:58 THttpUpdateDaemon Listening on port 21321
[i] 14-05-04 10:59:58 THttpUpdateDaemon Successfully started listening on port 21321.


Based on this, there isn't any reason my router port forwarding should be a problem, but disabling had already found that. I guess it's off to support!

Thanks for all your help, anyway.

[Zenobia]

You're welcome.Good luck,I hope you get it sorted.