Redux: www_getwindowinfo/ is taking over Chrome - auto-spawning new Tabs

[curemi2]

Per the posting FAQ:

http://forums.spybot.info/showthread...wning-new-Tabs


I am stuck and I really need some help. It is related to www_getwindowinfo/

When Chrome is open, new Tabs are spontaneously opened, seeking to goto: www_getwindowinfo/ A new Tab spawns open about every 3 seconds. If I close Chrome (either closing the program using the X in the upper right-hand corner or by going to Task Manager and killing the Program or Process), a new Chrome window will automatically be generated, again looking for www_getwindowinfo/ (and also spawning new Tabs).

The only thing that seems to keep Chrome from spawning new windows and/or Tabs is if I open Internet Explorer. IE seems to run just fine, with note of the problematic issues. As soon as I open IE, any/all Chrome windows stop spawning www_getwindowinfo/ Tabs. Very odd - leading me to believe that www_getwindowinfo/ is only effecting Chrome.

I have tried the following to fix the problem/eliminate www_getwindowinfo/:
- Spybot Seach and Destroy (lastest update)
- CCleaner (latest update)
- uninstalling/reinstalling Chrome (latest version)

None of these options worked, as I got the exact same problem (as described above) after the attempt.

Also, after the initial infection, I went to Programs and uninstalled all of the unwanted programs that were downloaded/installed as part of the malware's immediate infection. Right now, the OS is not showing any undesirable software in its program list. (but eliminating these programs did not solve the aforementioned problem).

Note: I am not seeing any pop-up ads or the such.

I have also done research on various blogs about how to remove www_getwindowinfo/. Most of the answers there suggest doing a Registry edit to remove unwanted reg files, or reg files with changed values. I have searched for such reg entries and do not see ones that match what has been listed in the blogs/sites as the offending files.

I have not yet restarted my computer. I am running the following:

- Window 7 Pro (Version 6.1 Build 7601: Service Pack 1)
- Chrome Version 34.0.1847.131 m

Please help

christopher








DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041 BrowserJavaVersion: 10.51.2
Run by christopher at 12:24:28 on 2014-04-26
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8182.4929 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
C:\..tech\Tivo\TiVoBeacon.exe
c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\..tech\Tivo\TiVoServer.exe
C:\..tech\Tivo\TiVoTransfer.exe
C:\..tech\Tivo\TiVoNotify.exe
C:\Users\christopher\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\tech\uBBMonitor.exe
C:\Program Files (x86)\CyberLink\Shared Files\brs.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Windows\SysWOW64\Ctxfihlp.exe
C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
C:\..tech\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Users\christopher\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe
C:\..tech\dell webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Flash Update\winclient32.exe
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://mail.starblood.org/
uDefault_Page_URL = hxxp://www.velocitymicro.com
mWinlogon: Userinit = userinit.exe
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\npwinext.dll
uRun: [TivoServer] C:\..tech\Tivo\TiVoServer.exe /service /registry /auto:TivoServer
uRun: [TivoTransfer] C:\..tech\Tivo\TiVoTransfer.exe
uRun: [TivoNotify] C:\..tech\Tivo\TiVoNotify.exe /service /registry /auto:TivoNotify
uRun: [TranscodingService] C:\..tech\Tivo\Plus\\TranscodingService.exe
uRun: [Spotify Web Helper] "C:\Users\christopher\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_77_ActiveX.exe -update activex
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [RemoteControl] "C:\Program Files (x86)\CyberLink\PowerDVD\PDVDServ.exe"
mRun: [LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD\Language\Language.exe"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\Blu-ray Disc Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Blu-ray Disc Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [ZoneAlarm Client] "C:\..tech\ZoneAlarm\zlclient.exe"
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [MSN Toolbar] "c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [LELA] "C:\Program Files (x86)\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" /minimized
mRun: [Dell Webcam Central] "C:\..tech\dell webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
mRun: [iTunesHelper] "C:\..tech\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
mRun: [Windows Client Manager] C:\Program Files (x86)\Flash Update\winclient32.exe
mRunOnce: [SpUninstallCleanUp] REG delete HKEY_LOCAL_MACHINE\Software\SearchProtect /f
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BUTTON~1.LNK - C:\Program Files (x86)\INITIO\Button Manager v1.874\inihid.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOTALM~1.LNK - C:\tech\uBBMonitor.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15111/CTPID.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{4DB64D6F-7266-499E-A49D-B8D2DDB61124} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E5A2903E-C3D1-477F-B07C-A439E91CFE68} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E5A2903E-C3D1-477F-B07C-A439E91CFE68}\A565A56373 : DHCPNameServer = 192.168.1.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
AppInit_DLLs=
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
x64-DPF: {AA570693-00E2-4907-B6F1-60A1199B030C} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient64.cab
x64-DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2010-7-14 87600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-1-25 203776]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 350792]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-9-6 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-9-6 185640]
R2 TivoBeacon2;TiVo Beacon Service;C:\..tech\Tivo\TiVoBeacon.exe [2009-11-2 1098968]
R3 CT20XUT.SYS;CT20XUT.SYS;C:\Windows\System32\drivers\CT20XUT.sys [2009-7-29 230488]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2011-9-23 172704]
R3 CTEXFIFX.SYS;CTEXFIFX.SYS;C:\Windows\System32\drivers\CTEXFIFX.sys [2009-7-29 1445976]
R3 CTHWIUT.SYS;CTHWIUT.SYS;C:\Windows\System32\drivers\CTHWIUT.sys [2009-7-29 95320]
R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;C:\Windows\System32\drivers\e1k62x64.sys [2009-10-27 283824]
R3 ha20x22k;Creative 20X2 HAL Driver;C:\Windows\System32\drivers\ha20x22k.sys [2009-7-29 1622616]
R3 LTXMD_VAC;Litex Media Virtual Audio Cable (WDM);C:\Windows\System32\drivers\lmvac.sys [2011-6-12 28944]
R3 OA002Afx;Provides a software interface to control audio effects of OA002 camera.;C:\Windows\System32\drivers\OA002Afx.sys [2010-1-28 219544]
R3 OA002Ufd;Creative Camera OA002 Upper Filter Driver;C:\Windows\System32\drivers\OA002Ufd.sys [2010-1-28 168864]
R3 OA002Vid;Creative Camera OA002 Function Driver;C:\Windows\System32\drivers\OA002Vid.sys [2010-1-28 306560]
R3 rtl819xpn64;Realtek RTL8190/RTL8192E 802.11n Wireless LAN (Mini-)PCI NIC NT Driver;C:\Windows\System32\drivers\rtl819xp.sys [2010-2-1 622624]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 ahcix64s;ahcix64s;C:\Windows\System32\drivers\ahcix64s.sys [2009-10-14 209424]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-1-25 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-1-25 79360]
S3 CT20XUT;CT20XUT;C:\Windows\System32\drivers\CT20XUT.sys [2009-7-29 230488]
S3 CTEXFIFX;CTEXFIFX;C:\Windows\System32\drivers\CTEXFIFX.sys [2009-7-29 1445976]
S3 CTHWIUT;CTHWIUT;C:\Windows\System32\drivers\CTHWIUT.sys [2009-7-29 95320]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-22 111616]
S3 MegaSR1;MegaSR1;C:\Windows\System32\drivers\MegaSR1.sys [2009-10-14 462344]
S3 rtl8190pn64;Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI NIC NT Driver;C:\Windows\System32\drivers\rtl8190p.sys [2010-1-25 556544]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-19 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-2-24 1255736]
.
=============== Created Last 30 ================
.
2014-04-26 07:49:02 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3D0E7ED3-D84D-40A3-9BFB-E5ACA3F88562}\offreg.dll
2014-04-26 04:48:55 -------- d-sh--w- C:\Users\christopher\AppData\Local\EmieUserList
2014-04-26 04:48:55 -------- d-sh--w- C:\Users\christopher\AppData\Local\EmieSiteList
2014-04-26 04:35:53 -------- d-----w- C:\Program Files (x86)\Flash Update
2014-04-26 04:33:46 -------- d-----w- C:\Users\christopher\.android
2014-04-26 04:33:44 -------- d-----w- C:\Users\christopher\AppData\Local\cache
2014-04-26 04:33:43 -------- d-----w- C:\Users\christopher\AppData\Local\Mobogenie
2014-04-26 04:33:07 -------- d-----w- C:\Users\christopher\AppData\Roaming\Advanced System Protector
2014-04-26 04:32:49 20312 ----a-w- C:\Windows\System32\roboot64.exe
2014-04-26 04:32:48 -------- d-----w- C:\Users\christopher\AppData\Roaming\systweak
2014-04-26 04:32:46 1090218 ----a-w- C:\Users\christopher\AppData\Local\AnyProtectScannerSetup.exe
2014-04-26 04:32:38 -------- d-----w- C:\Users\christopher\AppData\Local\Programs
2014-04-26 04:21:51 -------- d-----w- C:\Program Files (x86)\SearchProtect
2014-04-25 14:17:07 10651704 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3D0E7ED3-D84D-40A3-9BFB-E5ACA3F88562}\mpengine.dll
2014-04-09 04:41:37 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2014-04-09 04:41:37 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2014-04-09 04:41:37 362496 ----a-w- C:\Windows\System32\wow64win.dll
2014-04-09 04:41:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2014-04-09 04:41:37 243712 ----a-w- C:\Windows\System32\wow64.dll
2014-04-09 04:41:37 2048 ----a-w- C:\Windows\SysWow64\user.exe
2014-04-09 04:41:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2014-04-09 04:41:37 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2014-04-09 04:41:37 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
.
==================== Find3M ====================
.
2014-03-31 13:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-03-12 04:04:07 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 04:04:07 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-12 04:04:05 5777288 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2014-03-06 09:32:16 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-06 09:31:33 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-06 08:59:04 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-06 08:57:34 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-03-06 08:57:20 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-06 08:32:07 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-06 08:29:40 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-06 08:29:14 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-06 08:28:15 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-06 08:15:54 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-06 08:11:41 5784064 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-06 08:02:34 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-06 08:02:33 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-03-06 08:01:01 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-06 07:56:43 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-03-06 07:46:36 4254720 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-06 07:38:13 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-06 07:36:40 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-06 07:13:43 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-03-06 07:11:15 2043904 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-06 06:40:39 1967104 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-06 06:22:40 2260480 ----a-w- C:\Windows\System32\wininet.dll
2014-03-06 05:41:49 1789440 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-03-04 09:17:05 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
.
============= FINISH: 12:24:35.04 ===============

[shelf life]

hi curemi2,

Lets start with Malwarebytes and see if it can dig up anything. You can also keep and use it as a antimalware app.

Please download the free version of Malwarebytes to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click *Remove Selected.*

*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.