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Thread: Fake.adobe.zusy continues to show up in scan

  1. #1
    Junior Member
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    Default Fake.adobe.zusy continues to show up in scan

    I am a semi-technical user who just purchased a new laptop with Windows 8.1.

    I just ran a full scan and fake.adobe.zusy was identified and quarantined. I ran a full scan shortly after this and fake.adobe.zusy appeared again and was quarantined again.

    It appears to me that this virus is being identified by Spybot but not actually being quarantined. How do I remove it?

    Thank you.

    Jim
    Last edited by tashi; 2014-05-01 at 22:46. Reason: Moved from the malware forum.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello jreid2,

    Which version of Spybot do you have installed please: http://www.safer-networking.org/

    Did you elevate permissions in Spybot?
    How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Talking It worked!

    tashi,

    Thank you so much for your prompt assistance!

    I downloaded Spybot version 2.3 and ran a scan with administrative privileges. It quarantined "fake.adobe.zusy". I ran a scan again and "fake.adobe.zusy" did not appear again and apparently is now gone.

    I really appreciate your time and assistance with this because it was driving me crazy trying to get rid of this virus.

    Thank you again!

    Jim

  4. #4
    Member of Team Spybot tashi's Avatar
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    Thank you for letting us know jreid2!
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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