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Thread: Just bought a license in March. Should I go to 2.3?

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  1. #1
    Member Beadbud5000's Avatar
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    Default Just bought a license in March. Should I go to 2.3?

    I just bought my license in March 2014. I am afraid to update to 2.3 fear that it will wipe my license out.
    Also I am having problems with the antivirus not being about to update.

    Please advise!
    Bud

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Default

    Every time I've gone to a newer version,my license stays in place,as long as I don't delete the Spybot Search & Destroy 2 folder in Program Files manually.

    As for the antivirus updates,I was having problems like a lot of other people,but I was having internet problems as well.Once that was all fixed up,I've downloaded the antivirus updates with no problems.So I guess my updating problems were not the same as others are having,so I can't really be helpful with that,unfortunately. :(
    If you're getting 'An error ocurred during antivirus updates',a few people have posted about it here:
    http://forums.spybot.info/showthread...ivirus-Updates!
    You could watch that thread and watch for any new developments on it.

  3. #3
    Member Beadbud5000's Avatar
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    Default

    Thanks for your reply.
    I have started two things. I replied to a thread that had the exact error message when trying to update the antivirus and
    two, I sent a ticket into the spybot team.

    Quote Originally Posted by Zenobia View Post
    Every time I've gone to a newer version,my license stays in place,as long as I don't delete the Spybot Search & Destroy 2 folder in Program Files manually.

    As for the antivirus updates,I was having problems like a lot of other people,but I was having internet problems as well.Once that was all fixed up,I've downloaded the antivirus updates with no problems.So I guess my updating problems were not the same as others are having,so I can't really be helpful with that,unfortunately. :(
    If you're getting 'An error ocurred during antivirus updates',a few people have posted about it here:
    http://forums.spybot.info/showthread...ivirus-Updates!
    You could watch that thread and watch for any new developments on it.
    Bud

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Oh,good.
    You're welcome.

  5. #5
    Member Beadbud5000's Avatar
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    Exclamation Problem Doubled this morning

    Hi

    My problem doubled this morning. Now, "An Error Occurred during antispyware update" as well as, "An error occurred during Antivirus updates".

    Also I am stuck in running 2.2
    Bud

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    Probably best for you to wait for the reply from support after you sent in your ticket.to avoid confusion.
    I'm not exactly sure how email support goes,I've never used it,but I assume after you get a reply,you can reply back and tell them you're having further problems.

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