Cannot update antivirus signatures

Cool,glad you got the refund. :)
Ok,I have access to Spybot right now.I don't seem to have a bdcore.dll.upd file anywhere that I can find,but that doesn't mean that bdcore.dll.upd is not legit.It might be there in your folder for some reason,so you might not want to delete it.
bdcore.dll 1.1.0.1.12 should be the newest version.


I see from your logfile there were some problems retrieving the update info file the other day:
14-05-26 06:53:13 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-05-26 06:53:42] [+] Updating Service is active.
SDUpdSvc.exe [2014-05-26 06:53:42] Using proxy: localhost:8080
SDUpdSvc.exe [2014-05-26 06:53:42] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-26 06:53:43] Did not retrieved update info file (attempt 1 of 3).
SDUpdSvc.exe [2014-05-26 06:53:44] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-26 06:53:45] Did not retrieved update info file (attempt 1 of 3).
SDUpdSvc.exe [2014-05-26 06:53:46] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-26 06:53:47] Did not retrieved update info file (attempt 1 of 3).
Click to expand...

I'm not so sure that's related to antivirus updates,though.
Do you use Spybot's proxy?
 
bdcore.dll

bdcore.dll.upd is likely illegitimate. Since spybot is completely dysfunctional, it is either delete that file and see if it works or uninstall spybot

Zenobia said:
Cool,glad you got the refund. :)
Ok,I have access to Spybot right now.I don't seem to have a bdcore.dll.upd file anywhere that I can find,but that doesn't mean that bdcore.dll.upd is not legit.It might be there in your folder for some reason,so you might not want to delete it.
bdcore.dll 1.1.0.1.12 should be the newest version.


I see from your logfile there were some problems retrieving the update info file the other day:

I'm not so sure that's related to antivirus updates,though.
Do you use Spybot's proxy?
Click to expand...
 
SDUpdSvc.exe [2014-05-30 12:07:18] [-] Was unable to download update info file!
14-05-30 12:24:40 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-05-30 14:11:28 THttpUpdateDaemon Background Updating Service got started...
14-05-30 14:11:28 THttpUpdateDaemon Listening on port 21321
14-05-30 14:11:28 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-05-30 15:15:35] [+] Updating Service is active.
SDUpdSvc.exe [2014-05-30 15:15:35] Using proxy: localhost:8080
SDUpdSvc.exe [2014-05-30 15:15:35] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:37] Did not retrieved update info file (attempt 1 of 3).
SDUpdSvc.exe [2014-05-30 15:15:38] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:39] Did not retrieved update info file (attempt 1 of 3).
SDUpdSvc.exe [2014-05-30 15:15:40] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:41] Did not retrieved update info file (attempt 1 of 3).
SDUpdSvc.exe [2014-05-30 15:15:42] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:43] Did not retrieved update info file (attempt 2 of 3).
SDUpdSvc.exe [2014-05-30 15:15:44] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:45] Did not retrieved update info file (attempt 2 of 3).
SDUpdSvc.exe [2014-05-30 15:15:46] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:47] Did not retrieved update info file (attempt 2 of 3).
SDUpdSvc.exe [2014-05-30 15:15:48] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:49] [-] Did not retrieved update info file (attempt 3 of 3).
SDUpdSvc.exe [2014-05-30 15:15:50] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:51] [-] Did not retrieved update info file (attempt 3 of 3).
SDUpdSvc.exe [2014-05-30 15:15:52] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-05-30 15:15:53] [-] Did not retrieved update info file (attempt 3 of 3).
SDUpdSvc.exe [2014-05-30 15:15:54] [.] Info file part done.
SDUpdSvc.exe [2014-05-30 15:15:54] [-] Was unable to download update info file!
SDUpdSvc.exe [20
 
From your logfile,I see that the updateinfo file is still not able to be downloaded,so could you please answer my question about whether you use the Spybot proxy or you don't use it? :)

bdcore.dll.upd is likely illegitimate. Since spybot is completely dysfunctional, it is either delete that file and see if it works or uninstall spybot
Click to expand...
The .upd at the very end probably means it's an update file,and this website shows that it is usually info about an update,though it could be a data file:
http://www.reviversoft.com/file-extensions/upd
Deleting it is unlikely to do anything,though I suppose weirder things have happened.Is bdcore.dll.upd located in the AV folder,where the bdcore.dll file is?

FraserR's logfile gave the appearance of having the latest bdcore.dll file,but then they still weren't getting antivirus updates,but then started getting updates again after renaming the bdcore.dll file and updating again,from their account,which is also something to keep in mind for you,but first,the reason your updateinfo isn't being retrieved really should be discussed.
 
2.3 is what really started all this stuff and yes, the bdcore files both in AV

.upd file extension did not matter. Deleting it did nothing. Also, I told you before I have tried running spybot both through the proxy server and through the regular server. No difference. It will not update. Should I try uninstalling and then reinstalling?
Also I had these icons appear on my desktop. TeamSpybot-20140526-111228 and TeamSpybot-20140530-152016. Pretty weird...


Zenobia said:
From your logfile,I see that the updateinfo file is still not able to be downloaded,so could you please answer my question about whether you use the Spybot proxy or you don't use it? :)


The .upd at the very end probably means it's an update file,and this website shows that it is usually info about an update,though it could be a data file:
http://www.reviversoft.com/file-extensions/upd
Deleting it is unlikely to do anything,though I suppose weirder things have happened.Is bdcore.dll.upd located in the AV folder,where the bdcore.dll file is?

FraserR's logfile gave the appearance of having the latest bdcore.dll file,but then they still weren't getting antivirus updates,but then started getting updates again after renaming the bdcore.dll file and updating again,from their account,which is also something to keep in mind for you,but first,the reason your updateinfo isn't being retrieved really should be discussed.
Click to expand...
 
Also I had these icons appear on my desktop. TeamSpybot-20140526-111228 and TeamSpybot-20140530-152016. Pretty weird...
Click to expand...
I believe those are something from when you send a report in,as I had a TeamSpybot-20140311-165258.cab file appear on my desktop when I was looking for something in Spybot and almost sent a report in by mistake.(Which might have been kind of embarrassing.)

Should I try uninstalling and then reinstalling?
Click to expand...
Yes,you can try that if you wish,and see if you can receive updates afterwards.
Please make sure you don't delete the C:\Program Files\Spybot - Search & Destroy 2 folder when you uninstall,leave it as is,because some of your license files are contained there. :)

Also, I told you before I have tried running spybot both through the proxy server and through the regular server.
Click to expand...
The reason I am asking about the proxy is because after the bdcore.dll update,I noticed that my local area connection is set to use a proxy,and when I remove the checkmark and look again,the checkmark reappears.Within Spybot,the Spybot proxy is not checkmarked.It's possible mine is that way because of something I may have done along the line.
I have been asking you if you are knowingly using the Spybot proxy right now because a proxy is shown in your update logfile,so I can try to find out if the proxy might be active right now without you being aware.This is your logfile the other day:
SDUpdSvc.exe [2014-05-30 15:15:35] [+] Updating Service is active.
SDUpdSvc.exe [2014-05-30 15:15:35] Using proxy: localhost:8080
Click to expand...

I wanted to see if using the proxy was related to your updateinfo file not being downloaded:
SDUpdSvc.exe [2014-05-30 15:15:53] [-] Did not retrieved update info file (attempt 3 of 3).
SDUpdSvc.exe [2014-05-30 15:15:54] [.] Info file part done.
SDUpdSvc.exe [2014-05-30 15:15:54] [-] Was unable to download update info file!
Click to expand...
The update info file is needed to see what updates need to be downloaded,I believe,though as I said before I'm unsure if it's needed for the antivirus updates.
If you would answer my question about the proxy currently being on(knowingly),then whether the updateinfo not being downloaded is due to the proxy,or perhaps your firewall,could be looked at.I was trying to get an answer on that before reinstalling Spybot or renaming bdcore.dll was attempted,since it's relatively simple but there has been an unnecessary delay with no answer,since you would want to have your antivirus updates as quickly as possible.
 
Updates Working now!!! THANKS!

Hi

I reconfigured my proxy settings. It worked by using the default IE settings in Spybot proxy!!!!. I hate Internet explorer but it worked !!! Thanks for sticking in...

Carl
 
I logged a ticket with Spybot Tech and was told to download the manual updates....

FraserR said:
I have tried many times to update Spybot 2.3 home edition. I get these messages. The antispyware updating is ok.




[00:00.000] Update started...
[00:08.235] [+] Installing antivirus signature updates...
[00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
[00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
Click to expand...


I logged a ticket and was told to try downloading the updates list manually (did this today) and it reset it.

I just *hope* it keeps working, I guess I'll know tomorrow and in the upcoming days... :-)

I'm on Win7 64bit.

Here was the instructions I followed that fixed it:

*****************

If this does not help please try to download the manual updates which can be found here:

http://www.safer-networking.org/updates/files/spybotsd_includes.exe

Make sure you store them in the Spybot program folder:

Windows XP: C:\Program Files\Spybot - Search & Destroy 2

Windows Vista or Windows 7 or Windows 8: C:\Programs(x86)\Spybot - Search & Destroy 2

If this still does not work please send us your update log.
 
Psibolt said:
I logged a ticket and was told to try downloading the updates list manually (did this today) and it reset it.

I just *hope* it keeps working, I guess I'll know tomorrow and in the upcoming days... :-)

I'm on Win7 64bit.

Here was the instructions I followed that fixed it:

*****************

If this does not help please try to download the manual updates which can be found here:

http://www.safer-networking.org/updates/files/spybotsd_includes.exe

Make sure you store them in the Spybot program folder:

Windows XP: C:\Program Files\Spybot - Search & Destroy 2

Windows Vista or Windows 7 or Windows 8: C:\Programs(x86)\Spybot - Search & Destroy 2

If this still does not work please send us your update log.
Click to expand...

=======>>

New reply to Tech ticket I just sent:

Well the download of the manual includes file fixed this temporarily.

It does the same thing the very next day (today) - says that there are no updates available.

I had to grab the manual includes file again and then the update THEN said there are updates available & updated.

I have completely uninstalled and reinstalled Spybot.

This just started happening last month.

I sent the Spybot log previously, but here it is again.

Please advise of issue solution, and others are having this problem in forums and have not been responded too.

Forum threads discussing this issue:

http://forums.spybot.info/showthread.php?70607-Cannot-update-antivirus-signatures
http://forums.spybot.info/showthread.php?70529-Spybot-Update-not-working-correctly

Are the forums monitored?

Thanks!
 
Oops, I spoke too soon

Zenobia said:
Good,glad to hear updates are working now.
You're very welcome. :)
Click to expand...

The updates on the top of the update screen stopped working again.
Here is a report
14-06-02 22:00:34 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 06:24:29 THttpUpdateDaemon Background Updating Service got started...
14-06-03 06:24:29 THttpUpdateDaemon Listening on port 21321
14-06-03 06:24:29 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 06:24:57] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:24:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:24:58] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:24:59] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:24:59] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:25:01] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:25:01] +++
SDUpdSvc.exe [2014-06-03 06:28:23] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:28:23] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:28:24] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:28:24] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:28:24] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:28:24] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:28:24] +++
SDUpdSvc.exe [2014-06-03 06:31:24] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:31:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:31:24] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:31:25] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:31:25] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:31:26] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:31:26] +++
14-06-03 07:45:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 16:08:43 THttpUpdateDaemon Background Updating Service got started...
14-06-03 16:08:43 THttpUpdateDaemon Listening on port 21321
14-06-03 16:08:43 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 16:12:28] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 16:12:28] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 16:12:29] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 16:12:30] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 16:12:30] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 16:12:30] [+] No updates required.
SDUpdSvc.exe [2014-06-03 16:12:30] +++
14-06-03 17:42:20 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 21:14:58 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:14:58 THttpUpdateDaemon Listening on port 21321
14-06-03 21:14:58 THttpUpdateDaemon Successfully started listening on port 21321.
[+] 14-06-03 21:18:22 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:18:22 THttpUpdateDaemon Listening on port 21321
14-06-03 21:18:22 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 21:26:38] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:26:38] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:26:39] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:26:40] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:26:40] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:26:44] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:26:44] +++
14-06-03 21:30:10 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 21:31:50 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:31:50 THttpUpdateDaemon Listening on port 21321
14-06-03 21:31:50 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 21:34:06] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:34:06] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:34:06] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:34:07] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:34:07] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:34:07] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:34:07] +++
SDUpdSvc.exe [2014-06-03 21:34:22] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:34:22] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:34:23] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:34:23] +++

Any ideas?
 
Thanks for the logfile. :)
The updates at the top of the screen.....would that be the antispyware updates?
Or does the update button at the top of the screen have a red or yellow stripe on the side,with a message about how many days it has been since an update?
 
This is the second day

Hi

Now the spybot associated antivirus also is not updating. I tried updating also with the free version of AVG ntivisus turned to disabled. Still no luck
Here is 6-3 and 6-4 log file.

[+] 14-06-03 06:24:29 THttpUpdateDaemon Background Updating Service got started...
14-06-03 06:24:29 THttpUpdateDaemon Listening on port 21321
14-06-03 06:24:29 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 06:24:57] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:24:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:24:58] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:24:59] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:24:59] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:25:01] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:25:01] +++
SDUpdSvc.exe [2014-06-03 06:28:23] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:28:23] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:28:24] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:28:24] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:28:24] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:28:24] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:28:24] +++
SDUpdSvc.exe [2014-06-03 06:31:24] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 06:31:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 06:31:24] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 06:31:25] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 06:31:25] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 06:31:26] [+] No updates required.
SDUpdSvc.exe [2014-06-03 06:31:26] +++
14-06-03 07:45:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 16:08:43 THttpUpdateDaemon Background Updating Service got started...
14-06-03 16:08:43 THttpUpdateDaemon Listening on port 21321
14-06-03 16:08:43 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 16:12:28] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 16:12:28] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 16:12:29] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 16:12:30] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 16:12:30] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 16:12:30] [+] No updates required.
SDUpdSvc.exe [2014-06-03 16:12:30] +++
14-06-03 17:42:20 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 21:14:58 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:14:58 THttpUpdateDaemon Listening on port 21321
14-06-03 21:14:58 THttpUpdateDaemon Successfully started listening on port 21321.
[+] 14-06-03 21:18:22 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:18:22 THttpUpdateDaemon Listening on port 21321
14-06-03 21:18:22 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 21:26:38] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:26:38] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:26:39] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:26:40] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:26:40] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:26:44] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:26:44] +++
14-06-03 21:30:10 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-03 21:31:50 THttpUpdateDaemon Background Updating Service got started...
14-06-03 21:31:50 THttpUpdateDaemon Listening on port 21321
14-06-03 21:31:50 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-03 21:34:06] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:34:06] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:34:06] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:34:07] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:34:07] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:34:07] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:34:07] +++
SDUpdSvc.exe [2014-06-03 21:34:22] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:34:22] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:34:22] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:34:23] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:34:23] +++
SDUpdSvc.exe [2014-06-03 21:48:45] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-03 21:48:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-03 21:48:46] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-03 21:48:46] [.] Info file part done.
SDUpdSvc.exe [2014-06-03 21:48:46] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-03 21:48:46] [+] No updates required.
SDUpdSvc.exe [2014-06-03 21:48:46] +++
14-06-03 22:49:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-04 06:35:34 THttpUpdateDaemon Background Updating Service got started...
14-06-04 06:35:34 THttpUpdateDaemon Listening on port 21321
14-06-04 06:35:34 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-04 06:52:45] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:52:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Trojans-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 06:52:48] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "Trojans-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Downloaded archive "Trojans-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Extracted "Trojans-C.sbi-20140604.cab"!
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Installed "Trojans-C.sbi".
SDUpdSvc.exe [2014-06-04 06:52:49] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:52:49] +++
SDUpdate.exe [2014-06-04 06:53:21] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:53:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:53:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 06:54:14] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:54:14] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:54:14] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:54:15] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://updates4.safer-networking.org/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:17] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/.
SDUpdSvc.exe [2014-06-04 06:54:17] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:54:17] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:54:17] +++
SDUpdate.exe [2014-06-04 06:54:20] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:42] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:43] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:44] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 06:54:57] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:54:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:54:58] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:54:59] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://www.spybotupdates.biz/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/.
SDUpdSvc.exe [2014-06-04 06:55:00] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:55:00] +++
SDUpdate.exe [2014-06-04 06:55:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:55:06] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:55:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
 
:sad:

I played with the proxy settings and ran a report. Spybot is not reading my license correctly and the report suggested that I contact support.
Here iis is the most recent run. My May payment was refunded but the March 2014 payment for a license was not and therefor should still be good.

14-06-03 22:49:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-04 06:35:34 THttpUpdateDaemon Background Updating Service got started...
14-06-04 06:35:34 THttpUpdateDaemon Listening on port 21321
14-06-04 06:35:34 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-04 06:52:45] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:52:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Trojans-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:52:46] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:52:46] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:47] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:48] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 06:52:48] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "Trojans-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Downloaded archive "Trojans-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Extracted "Trojans-C.sbi-20140604.cab"!
SDUpdSvc.exe [2014-06-04 06:52:49] [+] Installed "Trojans-C.sbi".
SDUpdSvc.exe [2014-06-04 06:52:49] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:52:49] +++
SDUpdate.exe [2014-06-04 06:53:21] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:53:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:53:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 06:54:14] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:54:14] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:54:14] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:54:15] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:15] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://updates4.safer-networking.org/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:16] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:17] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/.
SDUpdSvc.exe [2014-06-04 06:54:17] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:54:17] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:54:17] +++
SDUpdate.exe [2014-06-04 06:54:20] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:42] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:43] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:54:44] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 06:54:57] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 06:54:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 06:54:58] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 06:54:59] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 06:54:59] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://www.spybotupdates.biz/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 06:55:00] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/.
SDUpdSvc.exe [2014-06-04 06:55:00] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 06:55:00] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 06:55:00] +++
SDUpdate.exe [2014-06-04 06:55:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 06:55:06] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 06:55:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 07:13:16] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 07:13:17] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 07:13:18] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 07:13:24] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 07:13:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 07:13:24] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 07:13:25] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 07:13:25] [.] Testing which updates apply to this version...
SDUpdSvc.exe [2014-06-04 07:13:25] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 07:13:25] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 07:13:25] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
SDUpdSvc.exe [2014-06-04 07:13:25] [.] Downloading updates...
SDUpdSvc.exe [2014-06-04 07:13:25] [+] File "Adware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 07:13:25] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/!
SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/!
SDUpdSvc.exe [2014-06-04 07:13:26] [+] File "Malware-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
SDUpdSvc.exe [2014-06-04 07:13:26] [+] Downloaded archive "Malware-C.sbi-20140604.cab" from http://www.antispyware-downloadserver.com/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 07:13:26] [-] Hash 4bf13ed5252ae679a7935ec49c53d90a for archive "Malware-C.sbi-20140604.cab" does not match expected hash 161E54FF582F8ACBCC80AA2DB5E714CA!
SDUpdSvc.exe [2014-06-04 07:13:26] [+] File "PUPS-C.sbi" needs to be downloaded.
SDUpdSvc.exe [2014-06-04 07:13:27] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
SDUpdSvc.exe [2014-06-04 07:13:27] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
SDUpdSvc.exe [2014-06-04 07:13:27] [+] All files have been processed.
SDUpdSvc.exe [2014-06-04 07:13:27] +++
SDUpdate.exe [2014-06-04 07:13:32] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 07:13:33] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 07:13:34] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 08:59:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 08:59:07] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 08:59:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
SDUpdSvc.exe [2014-06-04 08:59:18] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-04 08:59:18] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-04 08:59:19] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-04 08:59:19] [.] Info file part done.
SDUpdSvc.exe [2014-06-04 08:59:19] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
SDUpdate.exe [2014-06-04 08:59:55] Includes\Adware-C.sbi (version 20140527) needs to be updated.
SDUpdate.exe [2014-06-04 08:59:57] Includes\Malware-C.sbi (version 20140430) needs to be updated.
SDUpdate.exe [2014-06-04 08:59:57] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
 
Spybot is not reading my license correctly and the report suggested that I contact support.
Click to expand...
Is Spybot showing as the free edition at the top of Spybot's start center?

Edit:I didn't look at the forums before posting,there are 2 other people with antispyware update problems,so maybe wait for a little bit,it might just be a temporary problem with updating.Try updating again after waiting for a little bit before doing what I typed below,and then if updates still don't work,please continue on with what I wrote.

I don't see the proxy in your logfile anymore,but I'd like to double check.My own was stuck.
Beadbud5000 said:
I played with the proxy settings and ran a report.
Click to expand...
Please follow this to get to your proxy settings:
http://kb.linksys.com/Linksys/GetAr...9b433643651fa06c9_5452.xml&pid=80&converted=0
If there is a checkmark beside "Use a proxy server for your LAN",remove the checkmark,and press OK.
Reboot your computer.
Once logged back into windows,please refer to the same article again to return to the "Use a proxy server for your LAN".
If it is checkmarked once again,please tell me when you return.

What do you use for a Firewall?

Are you having any noticeable malware type problems on your computer right now?
 
Last edited:
Zenobia said:
Is Spybot showing as the free edition at the top of Spybot's start center?

Edit:I didn't look at the forums before posting,there are 2 other people with antispyware update problems,so maybe wait for a little bit,it might just be a temporary problem with updating.Try updating again after waiting for a little bit before doing what I typed below,and then if updates still don't work,please continue on with what I wrote.

I don't see the proxy in your logfile anymore,but I'd like to double check.My own was stuck.

Please follow this to get to your proxy settings:
http://kb.linksys.com/Linksys/GetAr...9b433643651fa06c9_5452.xml&pid=80&converted=0
If there is a checkmark beside "Use a proxy server for your LAN",remove the checkmark,and press OK.
Reboot your computer.
Once logged back into windows,please refer to the same article again to return to the "Use a proxy server for your LAN".
If it is checkmarked once again,please tell me when you return.

What do you use for a Firewall?

Are you having any noticeable malware type problems on your computer right now?
Click to expand...

Oops,went over my edit limit and can't delete.I missed this in your logfile the first time:
SDUpdSvc.exe [2014-06-04 08:59:19] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
Click to expand...
Please ignore everything I typed above,and contact support:
http://www.safer-networking.org/support/
They'll need to handle that from here on out,since it's to do with the license.
Good luck,I hope it goes well. :)
 
Zenobia said:
Oops,went over my edit limit and can't delete.I missed this in your logfile the first time:

Please ignore everything I typed above,and contact support:
http://www.safer-networking.org/support/
They'll need to handle that from here on out,since it's to do with the license.
Good luck,I hope it goes well. :)
Click to expand...

Hi

I tried your suggestion.
14-06-05 06:18:57 THttpUpdateDaemon Background Updating Service got started...
14-06-05 06:18:57 THttpUpdateDaemon Listening on port 21321
14-06-05 06:18:57 THttpUpdateDaemon Successfully started listening on port 21321.
SDUpdSvc.exe [2014-06-05 06:20:01] [+] Updating Service is active.
SDUpdSvc.exe [2014-06-05 06:20:01] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
SDUpdSvc.exe [2014-06-05 06:20:06] [+] Retrieved update info file.
SDUpdSvc.exe [2014-06-05 06:20:07] [.] Info file part done.
SDUpdSvc.exe [2014-06-05 06:20:07] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
14-06-05 06:31:18 THttpUpdateDaemon HTTP daemon on port 21321 closed.
[+] 14-06-05 06:33:54 THttpUpdateDaemon Background Updating Service got started...
14-06-05 06:33:54 THttpUpdateDaemon Listening on port 21321
14-06-05 06:33:54 THttpUpdateDaemon Successfully started listening on port 21321.
 
I am sorry for the late response.

Please try the following:

1.
Those who still find this line in ther antiviraus updates:
[00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
Click to expand...
Please look for a spybotsd2-install-bdcore-update.exe in your Spybot folder and execute it.

2.
Those who find their updater in the Last update pannel claiming that there have been no updates for several days:

Check the other Antispyware panel and those with AV the Antivirus panel.
Does they say updates are completed and the last logline say that signatures are up to date?
In that case there is need to worry that signatures have not been updated unless the number of days is not higher than 7.
This is a bug that has to be fixed soon.

3.
Those with Licence issues prevented updates. in their log please check your license. When does it expire?
In case you have this line and your license has not expired, please contact Spybot support.

Thank you all for your patience.
 
Update problem too

Capture.JPG I just tried to upload an image of the error message I keep getting but this is all that happened.
I can't believe I just paid good money for this program.
The AV database won't update, the forum runs like cold treacle...
Any one out there to help?
Tried uploading the clip of my problem again...Capture.JPG?

OK, I'll have to type it out the old fashioned way...

"Some database signatures are missing. Signatures are not part of your installation; they are downloaded as part of the update process. I have run the update about 10 times...
What next?
 
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