Page 4 of 5 FirstFirst 12345 LastLast
Results 31 to 40 of 41

Thread: Cannot update antivirus signatures

  1. #31
    Member Beadbud5000's Avatar
    Join Date
    Nov 2010
    Location
    Saint Petersburg, FL - USA
    Posts
    72

    Exclamation Oops, I spoke too soon

    Quote Originally Posted by Zenobia View Post
    Good,glad to hear updates are working now.
    You're very welcome.
    The updates on the top of the update screen stopped working again.
    Here is a report
    [i] 14-06-02 22:00:34 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 06:24:29 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 06:24:29 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 06:24:29 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 06:24:57] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:24:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:24:58] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:24:59] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:24:59] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:25:01] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:25:01] +++
    SDUpdSvc.exe [2014-06-03 06:28:23] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:28:23] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:28:24] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:28:24] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:28:24] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:28:24] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:28:24] +++
    SDUpdSvc.exe [2014-06-03 06:31:24] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:31:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:31:24] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:31:25] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:31:25] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:31:26] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:31:26] +++
    [i] 14-06-03 07:45:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 16:08:43 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 16:08:43 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 16:08:43 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 16:12:28] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 16:12:28] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 16:12:29] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 16:12:30] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 16:12:30] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 16:12:30] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 16:12:30] +++
    [i] 14-06-03 17:42:20 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 21:14:58 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:14:58 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:14:58 THttpUpdateDaemon Successfully started listening on port 21321.
    [+] 14-06-03 21:18:22 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:18:22 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:18:22 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 21:26:38] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:26:38] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:26:39] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:26:40] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:26:40] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:26:44] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:26:44] +++
    [i] 14-06-03 21:30:10 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 21:31:50 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:31:50 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:31:50 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 21:34:06] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:34:06] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:34:06] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:34:07] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:34:07] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:34:07] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:34:07] +++
    SDUpdSvc.exe [2014-06-03 21:34:22] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:34:22] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:34:23] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:34:23] +++

    Any ideas?
    Bud

  2. #32
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,168

    Default

    Thanks for the logfile.
    The updates at the top of the screen.....would that be the antispyware updates?
    Or does the update button at the top of the screen have a red or yellow stripe on the side,with a message about how many days it has been since an update?

  3. #33
    Member Beadbud5000's Avatar
    Join Date
    Nov 2010
    Location
    Saint Petersburg, FL - USA
    Posts
    72

    Exclamation This is the second day

    Hi

    Now the spybot associated antivirus also is not updating. I tried updating also with the free version of AVG ntivisus turned to disabled. Still no luck
    Here is 6-3 and 6-4 log file.

    [+] 14-06-03 06:24:29 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 06:24:29 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 06:24:29 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 06:24:57] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:24:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:24:58] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:24:59] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:24:59] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:25:01] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:25:01] +++
    SDUpdSvc.exe [2014-06-03 06:28:23] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:28:23] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:28:24] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:28:24] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:28:24] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:28:24] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:28:24] +++
    SDUpdSvc.exe [2014-06-03 06:31:24] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 06:31:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 06:31:24] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 06:31:25] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 06:31:25] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 06:31:26] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 06:31:26] +++
    [i] 14-06-03 07:45:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 16:08:43 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 16:08:43 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 16:08:43 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 16:12:28] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 16:12:28] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 16:12:29] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 16:12:30] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 16:12:30] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 16:12:30] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 16:12:30] +++
    [i] 14-06-03 17:42:20 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 21:14:58 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:14:58 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:14:58 THttpUpdateDaemon Successfully started listening on port 21321.
    [+] 14-06-03 21:18:22 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:18:22 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:18:22 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 21:26:38] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:26:38] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:26:39] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:26:40] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:26:40] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:26:44] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:26:44] +++
    [i] 14-06-03 21:30:10 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-03 21:31:50 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-03 21:31:50 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-03 21:31:50 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-03 21:34:06] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:34:06] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:34:06] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:34:07] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:34:07] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:34:07] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:34:07] +++
    SDUpdSvc.exe [2014-06-03 21:34:22] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:34:22] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:34:22] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:34:23] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:34:23] +++
    SDUpdSvc.exe [2014-06-03 21:48:45] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-03 21:48:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-03 21:48:46] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-03 21:48:46] [.] Info file part done.
    SDUpdSvc.exe [2014-06-03 21:48:46] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-03 21:48:46] [+] No updates required.
    SDUpdSvc.exe [2014-06-03 21:48:46] +++
    [i] 14-06-03 22:49:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-04 06:35:34 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-04 06:35:34 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-04 06:35:34 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-04 06:52:45] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:52:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Trojans-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:52:48] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "Trojans-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Downloaded archive "Trojans-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Extracted "Trojans-C.sbi-20140604.cab"!
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Installed "Trojans-C.sbi".
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:52:49] +++
    SDUpdate.exe [2014-06-04 06:53:21] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:53:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:53:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 06:54:14] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:54:14] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:54:14] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://updates4.safer-networking.org/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:17] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/.
    SDUpdSvc.exe [2014-06-04 06:54:17] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:54:17] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:54:17] +++
    SDUpdate.exe [2014-06-04 06:54:20] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:42] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:43] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:44] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 06:54:57] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:54:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:54:58] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://www.spybotupdates.biz/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:55:00] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:55:00] +++
    SDUpdate.exe [2014-06-04 06:55:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:55:06] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:55:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    Bud

  4. #34
    Member Beadbud5000's Avatar
    Join Date
    Nov 2010
    Location
    Saint Petersburg, FL - USA
    Posts
    72

    Question



    I played with the proxy settings and ran a report. Spybot is not reading my license correctly and the report suggested that I contact support.
    Here iis is the most recent run. My May payment was refunded but the March 2014 payment for a license was not and therefor should still be good.

    [i] 14-06-03 22:49:30 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-04 06:35:34 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-04 06:35:34 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-04 06:35:34 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-04 06:52:45] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:52:45] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Trojans-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:52:46] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:52:46] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:47] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:52:48] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:52:48] [+] File "Trojans-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Downloaded archive "Trojans-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Extracted "Trojans-C.sbi-20140604.cab"!
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] Installed "Trojans-C.sbi".
    SDUpdSvc.exe [2014-06-04 06:52:49] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:52:49] +++
    SDUpdate.exe [2014-06-04 06:53:21] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:53:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:53:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 06:54:14] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:54:14] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:54:14] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:15] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://filehorse.spybot-updates.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:15] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://updates4.safer-networking.org/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:16] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:17] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/.
    SDUpdSvc.exe [2014-06-04 06:54:17] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:54:17] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:54:17] +++
    SDUpdate.exe [2014-06-04 06:54:20] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:22] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:22] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:42] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:43] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:54:44] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 06:54:57] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 06:54:57] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 06:54:58] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 06:54:59] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://www.spybotupdates.biz/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 06:54:59] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://spybot.securitywonks.org/updates/spybot2files/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://108.163.180.117/spybot2/.
    SDUpdSvc.exe [2014-06-04 06:55:00] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 06:55:00] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 06:55:00] +++
    SDUpdate.exe [2014-06-04 06:55:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 06:55:06] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 06:55:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 07:13:16] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 07:13:17] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 07:13:18] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 07:13:24] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 07:13:24] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 07:13:24] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 07:13:25] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 07:13:25] [.] Testing which updates apply to this version...
    SDUpdSvc.exe [2014-06-04 07:13:25] [+] PUPS-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 07:13:25] [+] Malware-C.sbi (version 20140430) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 07:13:25] [+] Adware-C.sbi (version 20140527) needs to be updated (to version 20140604).
    SDUpdSvc.exe [2014-06-04 07:13:25] [.] Downloading updates...
    SDUpdSvc.exe [2014-06-04 07:13:25] [+] File "Adware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 07:13:25] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/!
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Adware-C.sbi-20140604.cab" from http://spybot.bluehamster.com.au/spybot2files/!
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] File "Malware-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] Unable to download archive "Malware-C.sbi-20140604.cab" from http://imp.betanews.com/updates/spybot2/!
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] Downloaded archive "Malware-C.sbi-20140604.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    SDUpdSvc.exe [2014-06-04 07:13:26] [-] Hash 4bf13ed5252ae679a7935ec49c53d90a for archive "Malware-C.sbi-20140604.cab" does not match expected hash 161E54FF582F8ACBCC80AA2DB5E714CA!
    SDUpdSvc.exe [2014-06-04 07:13:26] [+] File "PUPS-C.sbi" needs to be downloaded.
    SDUpdSvc.exe [2014-06-04 07:13:27] [+] Downloaded archive "PUPS-C.sbi-20140604.cab" from http://spybotdbs.com/updates/spybot2/.
    SDUpdSvc.exe [2014-06-04 07:13:27] [-] Hash c0bc0189e2f78e723cf37ea5a2f10e4a for archive "PUPS-C.sbi-20140604.cab" does not match expected hash F1F8BA20249FF8B8485D0D010884C6E0!
    SDUpdSvc.exe [2014-06-04 07:13:27] [+] All files have been processed.
    SDUpdSvc.exe [2014-06-04 07:13:27] +++
    SDUpdate.exe [2014-06-04 07:13:32] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 07:13:33] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 07:13:34] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 08:59:05] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 08:59:07] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 08:59:07] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    SDUpdSvc.exe [2014-06-04 08:59:18] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-04 08:59:18] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-04 08:59:19] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-04 08:59:19] [.] Info file part done.
    SDUpdSvc.exe [2014-06-04 08:59:19] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
    SDUpdate.exe [2014-06-04 08:59:55] Includes\Adware-C.sbi (version 20140527) needs to be updated.
    SDUpdate.exe [2014-06-04 08:59:57] Includes\Malware-C.sbi (version 20140430) needs to be updated.
    SDUpdate.exe [2014-06-04 08:59:57] Includes\PUPS-C.sbi (version 20140527) needs to be updated.
    Bud

  5. #35
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,168

    Default

    Spybot is not reading my license correctly and the report suggested that I contact support.
    Is Spybot showing as the free edition at the top of Spybot's start center?

    Edit:I didn't look at the forums before posting,there are 2 other people with antispyware update problems,so maybe wait for a little bit,it might just be a temporary problem with updating.Try updating again after waiting for a little bit before doing what I typed below,and then if updates still don't work,please continue on with what I wrote.

    I don't see the proxy in your logfile anymore,but I'd like to double check.My own was stuck.
    Quote Originally Posted by Beadbud5000
    I played with the proxy settings and ran a report.
    Please follow this to get to your proxy settings:
    http://kb.linksys.com/Linksys/GetArt...80&converted=0
    If there is a checkmark beside "Use a proxy server for your LAN",remove the checkmark,and press OK.
    Reboot your computer.
    Once logged back into windows,please refer to the same article again to return to the "Use a proxy server for your LAN".
    If it is checkmarked once again,please tell me when you return.

    What do you use for a Firewall?

    Are you having any noticeable malware type problems on your computer right now?
    Last edited by Zenobia; 2014-06-04 at 22:52.

  6. #36
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,168

    Default

    Quote Originally Posted by Zenobia View Post
    Is Spybot showing as the free edition at the top of Spybot's start center?

    Edit:I didn't look at the forums before posting,there are 2 other people with antispyware update problems,so maybe wait for a little bit,it might just be a temporary problem with updating.Try updating again after waiting for a little bit before doing what I typed below,and then if updates still don't work,please continue on with what I wrote.

    I don't see the proxy in your logfile anymore,but I'd like to double check.My own was stuck.

    Please follow this to get to your proxy settings:
    http://kb.linksys.com/Linksys/GetArt...80&converted=0
    If there is a checkmark beside "Use a proxy server for your LAN",remove the checkmark,and press OK.
    Reboot your computer.
    Once logged back into windows,please refer to the same article again to return to the "Use a proxy server for your LAN".
    If it is checkmarked once again,please tell me when you return.

    What do you use for a Firewall?

    Are you having any noticeable malware type problems on your computer right now?
    Oops,went over my edit limit and can't delete.I missed this in your logfile the first time:
    SDUpdSvc.exe [2014-06-04 08:59:19] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
    Please ignore everything I typed above,and contact support:
    http://www.safer-networking.org/support/
    They'll need to handle that from here on out,since it's to do with the license.
    Good luck,I hope it goes well.

  7. #37
    Member Beadbud5000's Avatar
    Join Date
    Nov 2010
    Location
    Saint Petersburg, FL - USA
    Posts
    72

    Exclamation

    Quote Originally Posted by Zenobia View Post
    Oops,went over my edit limit and can't delete.I missed this in your logfile the first time:

    Please ignore everything I typed above,and contact support:
    http://www.safer-networking.org/support/
    They'll need to handle that from here on out,since it's to do with the license.
    Good luck,I hope it goes well.
    Hi

    I tried your suggestion.
    14-06-05 06:18:57 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-05 06:18:57 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-05 06:18:57 THttpUpdateDaemon Successfully started listening on port 21321.
    SDUpdSvc.exe [2014-06-05 06:20:01] [+] Updating Service is active.
    SDUpdSvc.exe [2014-06-05 06:20:01] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    SDUpdSvc.exe [2014-06-05 06:20:06] [+] Retrieved update info file.
    SDUpdSvc.exe [2014-06-05 06:20:07] [.] Info file part done.
    SDUpdSvc.exe [2014-06-05 06:20:07] [-] Licence issues prevented updates. Please contact Spybot support to quickly solve this issue.
    [i] 14-06-05 06:31:18 THttpUpdateDaemon HTTP daemon on port 21321 closed.
    [+] 14-06-05 06:33:54 THttpUpdateDaemon Background Updating Service got started...
    [i] 14-06-05 06:33:54 THttpUpdateDaemon Listening on port 21321
    [i] 14-06-05 06:33:54 THttpUpdateDaemon Successfully started listening on port 21321.
    Bud

  8. #38
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,168

    Default

    Good,now just wait to hear back from support.Good luck.

  9. #39
    Member of Team Spybot deborah's Avatar
    Join Date
    Oct 2007
    Posts
    14

    Default

    I am sorry for the late response.

    Please try the following:

    1.
    Those who still find this line in ther antiviraus updates:
    [00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
    Please look for a spybotsd2-install-bdcore-update.exe in your Spybot folder and execute it.

    2.
    Those who find their updater in the Last update pannel claiming that there have been no updates for several days:

    Check the other Antispyware panel and those with AV the Antivirus panel.
    Does they say updates are completed and the last logline say that signatures are up to date?
    In that case there is need to worry that signatures have not been updated unless the number of days is not higher than 7.
    This is a bug that has to be fixed soon.

    3.
    Those with Licence issues prevented updates. in their log please check your license. When does it expire?
    In case you have this line and your license has not expired, please contact Spybot support.

    Thank you all for your patience.

  10. #40
    Junior Member
    Join Date
    Jun 2014
    Posts
    1

    Default Update problem too

    Capture.JPG I just tried to upload an image of the error message I keep getting but this is all that happened.
    I can't believe I just paid good money for this program.
    The AV database won't update, the forum runs like cold treacle...
    Any one out there to help?
    Tried uploading the clip of my problem again...Capture.JPG?

    OK, I'll have to type it out the old fashioned way...

    "Some database signatures are missing. Signatures are not part of your installation; they are downloaded as part of the update process. I have run the update about 10 times...
    What next?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •