install problem

[Zenobia]

please note I responded to this thread hoping someone would help me as I don't know how to start a new thread here, just joined. plus my problem seems similar in that 8.1 won't let me install any malware, including the home edition of spybot that I bought a few mins ago. James ps I did send email to helpdesk

If you have an email into the Spybot helpdesk,you ought to wait for their reply.Reason being I might answer you here,and they might reply and have you do something entirely different than I do,and then it gets very confusing for everybody.