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Thread: Spyboy has crashed and is messing up my system

  1. #1
    Junior Member
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    Jun 2014
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    Default Spyboy has crashed and is messing up my system

    Hi,
    Spyboy search and destroy has seriously crashed and keeps repeatedly blocking my internet connection when Windows Update takes effect. I have to roll them back constantly.

    I can't reinstall or uninstall the program because it wont let me.
    See attached error messages.
    I get error messages telling me rtl150.bpl is missing
    problem's occurred with bitdefender threat scanner.....file containing error created.

    And other errors too.

    Can anyone help? I just want to uninstall the program and get rid of it.

    Thanks

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    5,178

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    problem's occurred with bitdefender threat scanner.....file containing error created.
    Did you have Spybot 2.3 free edition,or the home or pro edition?The only reason I ask is in case uninstalling doesn't work,maybe I can try to get you past that error.
    In the meantime,try this:

    Download Spybot again,and see if you can install it over the one already installed:
    http://www.safer-networking.org/dl/
    During setup,if it asks if you want to uninstall the previous version,say No,and/or uncheck any boxes where it says the previous version will be uninstalled.

    If that goes ok,then you can go to add/remove programs and uninstall.
    Last edited by Zenobia; 2014-06-27 at 20:50.

  3. #3
    Junior Member
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    Jun 2014
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    Default Thank you.........

    Thanks Zenobia.

    Following your instruction worked.

    I did have the consumer free edition.

    Many thanks for your help :-)

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.

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