Download/Streaming/Pop-up Problems

[grandadis64]

Hi

It downloads 99% says "try again" so I push try again button it but it says "The signature of mbam-setup-2.0.2.1012.exe is corrupt or invalid"

Malcolm

[shelf life]

hi,

Ok and you tried resetting IE back to its defaults?

Lets forget MBAM and try another download unless that fails also. Another alternative if its a easy one for you- would be to download MBAM to a USB flash drive on antoher machine then install it on yours. In any case see if you can get this to download:


Please download Farbar Recovery Scan Tool and save it to your Desktop.

http://www.bleepingcomputer.com/down...ery-scan-tool/

Note: You need to get the 64bit version.

Right-click FRST then click "Run as administrator" (XP users: click run after receipt of Windows Security Warning - Open File).
When the tool opens click Yes to disclaimer.
Press the Scan button.
When finished, it will produce a log called FRST.txt in the same directory the tool was run from. (your desktop)
Please copy and paste the log in your next reply.

The first time the tool is run it generates another log (Addition.txt - also located in the same directory the tool was run from). Please also paste that, along with the FRST.txt into your next reply.

[grandadis64]

Hi

Yes I reset IE to defaults and add-ons were disabled.

I got the same problem with this one, Windows seems to be blocking it from downloading.
went to site via your link and clicked on 64-bit download.
Says "FRST64.exe couldn't be downloaded"
Pushed retry button says"FRST64.exe is not commonly downloaded and could harm your computer"
Clicked Actions then Run Anyway.
Big Blue band across the screen says "This APP can't run on your PC. To find a version for your PC check with the software publisher"

Malcolm

[shelf life]

I bet when you reset IE back to the defaults it activated Windows smart screen settings. Go back here disable smart screen again and then try the downloads.

[grandadis64]

Hi

I did as instructed, but neither program will download still

Malcolm

[shelf life]

hi,

Lets start over again. Look in your add/remove programs panel for these entries and uninstall them:

LinkSwift 1.0.0
Optimizer Pro Crash Monitor (Didnt see this one on your list but you might see it, if you dont see it listed let me know and we will go after it manually)

These are the cause of your popups. Most likely piggybacked in on other software. After the uninstall reboot machine. I dont think these are the cause of being unable to download software. Try one of those downloads again just to be sure after you uninstall linkswift and pro cash monitor (if its listed).

[grandadis64]

Hi Shelf Life

Well, you seem to have cracked it.
I removed Link swift and all the pop-ups are gone.
I couldn't find Optimiser Pro Crash Monitor, but I did find something called Optimizer Pro v3.2, which I left alone.

Malwarebytes then downloaded fine, I will try and attach the log, but I always mess up there!! Ah, it says the file is 50.9Kb which is over the 48.8Kb limit so it won't upload, please advise.
I tried streaming a couple of things which wouldn't work properly before, and they now seem to be fine.

Please let me know if you see anything in the log that needs fixing, and also is there anything you've asked me to do whilst fixing this that I now need to reset?

I can't thank you enough for your help, but a small donation will arrive.

Thanks again

Malcolm