malware and hyjackers are making me crazy

[pgailblack]

Greetings: I am afraid I am techtarded when it comes to malware and hijackers....but it is making me crazy. If you can fix this and offer some protection, I will donate 'til the day I croak. I have downloaded your free application, what else do I need to do? Also the constant bombardment of adware popups is making it difficult to even communicate with you guys. Any suggestions? Thanks, Gail

[tashi]

Hello pgailblack,

To request assistance in the malware removal forum please see the FAQ which includes guidelines in post #1 and instructions in post #2 on how to provide the preliminary DDSand aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs so a volunteer analyst may advise when available.

Best regards.