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  1. #1
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    Default Runtime error 217 at 500E8338

    I am running Spybot S&D 2.4.40 on Windows 8.1. I consistently receive a Runtime error 217 at 500E8338 upon system boot. I uninstalled Spybot, rebooted, and did not receive the error. I have performed this procedure twice with the same results. I reloaded Spybot in safemode, performed a complete system scan, and rebooted. Once again, I received the same runtime error. Please help.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Default

    Which edition of Spybot do you have,free,home,pro?
    If you could locate the error in Event Viewer,that should give you more info about it.There are starting event viewer instructions for Windows 8 when you scroll down on this site,if you need them:
    https://www.winhelp.us/event-viewer-in-windows.html
    When you locate the error,if you doubleclick it,there should be a Copy button at the bottom.Could you please paste it here?

  3. #3
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    Default Windows Defender Won't Start

    I'm not sure if this is related to the Runtime error, but what I found seems to be more serious. I have thousands of errors involving the Windows Defender trying to start, but not able to. Below is a copy of one of the thousands of error messages.


    Log Name: Application
    Source: Application Error
    Date: 9/24/2014 3:28:40 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DavidsDesktop
    Description:
    Faulting application name: mpcmdrun.exe, version: 4.5.218.0, time stamp: 0x532c98e2
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
    Exception code: 0xc0000142
    Fault offset: 0x00000000000ec0b4
    Faulting process id: 0x28ccc
    Faulting application start time: 0x01cfd82dbf17e1e4
    Faulting application path: C:\Program Files\Windows Defender\mpcmdrun.exe
    Faulting module path: KERNELBASE.dll
    Report Id: fcc93278-4420-11e4-bfa1-4c72b9df5fb1
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-24T19:28:40.000000000Z" />
    <EventRecordID>4904581</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DavidsDesktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>mpcmdrun.exe</Data>
    <Data>4.5.218.0</Data>
    <Data>532c98e2</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17278</Data>
    <Data>53eebd22</Data>
    <Data>c0000142</Data>
    <Data>00000000000ec0b4</Data>
    <Data>28ccc</Data>
    <Data>01cfd82dbf17e1e4</Data>
    <Data>C:\Program Files\Windows Defender\mpcmdrun.exe</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>fcc93278-4420-11e4-bfa1-4c72b9df5fb1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

  4. #4
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    Default More Information

    I'm running the Home Edition of SBS&D. Also, when I try to turn Windows Defender, I get error messages indicating that Defender may be corrupted.

  5. #5
    Spybot Advisor Team Zenobia's Avatar
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    Default

    Could you give me the error you get when you try to turn on Windows Defender,and it says it might be corrupted?Or,better yet,maybe you could take a screenshot of the error and attach the screenshot here.
    http://windows.microsoft.com/en-ca/w...reen=windows-8

    How is the computer,besides the error on system boot and the problems with Windows Defender?Any noticeable problems,etc.?

  6. #6
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    Default Windows Defender Problem

    The following is the error message upon attempting to start the Windows Defender Service:

    Windows could not start the Windows Defender Service on Local Computer.

    Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Overall, the computer seems to be running fine. Windows does lock up about once/week and that is relatively new.

  7. #7
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    Default Runtime Error at 500E8338

    Quote Originally Posted by daculpepp View Post
    I am running Spybot S&D 2.4.40 on Windows 8.1. I consistently receive a Runtime error 217 at 500E8338 upon system boot. I uninstalled Spybot, rebooted, and did not receive the error. I have performed this procedure twice with the same results. I reloaded Spybot in safemode, performed a complete system scan, and rebooted. Once again, I received the same runtime error. Please help.
    I have the same Error as above pop up all the time. Is there a way a geek can get and UNDERSTAND how to repair, slowly, one step at a time and simple language. Thank You.
    Roger B.

  8. #8
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    Angry Same Error

    I am running Windows 8.1 and starting getting the same error. I can disable live protection and do not have the error. A fix would be nice. If not I guess I wasted my money.

  9. #9
    Spybot Advisor Team Zenobia's Avatar
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    Default

    Quote Originally Posted by LEP57 View Post
    I am running Windows 8.1 and starting getting the same error. I can disable live protection and do not have the error. A fix would be nice. If not I guess I wasted my money.
    You might want to contact support,and tell them about the error.

  10. #10
    Spybot Advisor Team Zenobia's Avatar
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