Results 1 to 2 of 2

Thread: Which Product to Use?

  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    1

    Smile Which Product to Use?

    I am a victim of identity theft and need some guidance.

    My banks' fraud department told me there's a virus on my computer; the ones who stole my money can see everything I do and I should have a complete system scan; get rid of the virus and any malware then install an anti virus program. Thus my question. Which would be the best application to buy to accomplish this?

    I was told I should do this myself. Otherwise it would be very,very expensive. In total I have 2 MacBook Pros; 1 MacMini and 3 iPads. I'm using a MacBook Pro right now and think it's clean,but want to scan it any, just to be safe.

    I would appreciate any suggestion and thank you in advance for it.
    Alice C

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,510

    Default

    Hello Alice C,

    Quote Originally Posted by Alice C View Post
    I am a victim of identity theft and need some guidance.

    My banks' fraud department told me there's a virus on my computer; the ones who stole my money can see everything I do and I should have a complete system scan; get rid of the virus and any malware then install an anti virus program. Thus my question. Which would be the best application to buy to accomplish this?

    I was told I should do this myself. Otherwise it would be very,very expensive. In total I have 2 MacBook Pros; 1 MacMini and 3 iPads. I'm using a MacBook Pro right now and think it's clean,but want to scan it any, just to be safe.
    We have a malware removal forum but for Windows only, I'm not familiar with Mac and iOS issues but found a few articles that might be useful.

    A place to start anyway.

    Apple Support, discussions:
    https://discussions.apple.com/welcome
    https://discussions.apple.com/docs/DOC-2435
    http://support.apple.com/en-us/HT202225

    Mac-Malware-Botnet
    http://grahamcluley.com/2014/10/mac-...botnet-reddit/

    Sophos
    http://www.sophos.com/en-us/products...e-edition.aspx
    https://nakedsecurity.sophos.com/tag/xprotect/

    Kaspersky Internet Security for Mac
    http://www.kaspersky.com/security-mac

    Edit
    Quote Originally Posted by Alice C View Post
    My banks' fraud department told me there's a virus on my computer; the ones who stole my money can see everything I do
    It sounds like a banking Trojan, your bank has probably told you to change all passwords used online, either from a clean computer or in person. Until it is cleaned up all banking should be done at a brick and mortar building.

    Hope that helps and good luck.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •