Please Help: Trojan - Artemis! A9D9670AA481

[Juliet]

I think your looking good here too. Use the computer for the day and let's see if any malware issues pop up.

Then we'll remove tools and quarantine folders and I'll post my preventive tips

[danib]

Hello Juliet.

OK; will do.

I will post back later and let you know how I get on. Have a good day, and thank you, for all your help so far.

[Juliet]

We're glad to help

[danib]

Hi Juliet,

So far, my PC seems to be much better.

I'm also happy that you convinced me to drop the Pokki Start Menu app too. It forced me to use the new Windows menu which is much faster. And, now I have got the new style menu set up how I want it, I am pretty much back to where I was before.

If you could now assist me to remove the tools and any quarantined folders I would again be most grateful.

Thanks,

Daniel.

[Juliet]

Hi Juliet,

So far, my PC seems to be much better.

I'm also happy that you convinced me to drop the Pokki Start Menu app too. It forced me to use the new Windows menu which is much faster. And, now I have got the new style menu set up how I want it, I am pretty much back to where I was before.

If you could now assist me to remove the tools and any quarantined folders I would again be most grateful.

Thanks,

Daniel.

It's all good news and glad to hear it!!

DelFix

• Please download DelFix and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
  
  • Activate UAC
  • Remove disinfection tools
  • Create registry backup
  • Purge system restore
    
  
  
• Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malwareby quietman7, MVP
  

The following programmes come highly recommended in the security community.

• AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• CryptoPrevent places policy restrictions on loading points for ransomware (eg.CryptoPrevent), preventing your files from being encrypted.
• Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
• Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
• NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
• Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
• Secuina PSI will scan your computer for vulnerable softwarethat is outdated, and automatically find the latest update for you.
• SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
• Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

[danib]

Hi Juliet,

I followed your instructions and most of the software that I downloaded over the past few days was uninstalled; I removed the rest through 'Program and Features'.

The work that you guys do is much needed; not everyone has the knowledge or the cash to get viruses sorted out. Personally speaking, I really appreciate your help.

So, thank you and Merry Christmas.

Daniel.

[Juliet]

I enjoyed helping.

`·»Merry Christmas«·´ to you too!

[Juliet]

Glad we could help.

Since this issue appears resolved ... this Topic is closed.