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  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    1

    Default BitDefender Threat Scanner

    Need help. I just updated to Spybot 2.4 w/ AV free version. My son plays a lot of Minecraft on
    his computer. After downloading and updating I received a notice that states the following:

    BitDefender Threat Scanner
    A problem has occured in BitDefender Threat Scanner. A file containing error information has
    been created at C:\ (**will not type file information here until I get some direction as to what to
    do next). You are strongly encouraged to send the file to the developers of the application for
    further investigation of the error.

    I am just a mom who does not have a lot of tech experience. I was just running virus checks to
    keep the computer running smoothly. Not even sure how to do this. Can someone from the
    developers tech team contact me via email
    to let me know what to do next??? thanks JR

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,168

    Default

    You could contact support here.
    http://www.safer-networking.org/support/

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