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Thread: Banyan Malware can not be removed by system

  1. #11
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    Default Eset log fle

    Quote Originally Posted by Juliet View Post
    was the file you posted, come from the Eset Online scan?
    From what I can tell it actually found a quarantine folder which we will remove in the end.

    Tell me how the computer is now.
    Juliet - No it came from Eset Nod32 AV 0 day tral software. When I did the Eset Online Scan it started without any input by me. Knowing that I needed to have options ("No action") I stopped scan looked for opportunity to alter setting,found none, then installed trial version. Ran SmartScan. Sent First scan results.

  2. #12
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    Default How is computer now

    Typng just became diffcult

  3. #13
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    Default My bad

    just we back to Online Scanner and found options you described Juliet am running now

  4. #14
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    Default Online Scan Log

    See attached
    Attached Files Attached Files

  5. #15
    Security Expert-emeritus Juliet's Avatar
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    Default

    OK, I went back over the logs and right now things look good.

    The scan produced the same file which is held in FRST quarantine.

    You can keep the trial antivirus or you can uninstall it and chose one from this list.

    Let me supply you with known good antivirus tools.


    As for which free versus paid for Antivirus I have to leave this up to you but, I've always stayed with a free version, that use less resources and consumes less time in updating. This is my personal opinion and also with free versions of Antivirus, firewall is not included.

    ~~~~~~~~~~~~~~~~~~`

    Let's remove the tools I had you download and their quarantine folders.

    DelFix
    • Please download DelFix and save the file to your Desktop.
    • Double-click DelFix.exe to run the programme.
    • Place a checkmark next to the following items:
      • Activate UAC
      • Remove disinfection tools
      • Create registry backup

    • Click the Run button.

    -- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  6. #16
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    Default Delfix installed and run

    Typing problems persist. Windows blinking and missing keystrokes

  7. #17
    Security Expert-emeritus Juliet's Avatar
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    Default

    Are you working with a wireless mouse?, and if so is your touchpad listed as on?


    Some of the tools I'll list to use might not work on Windows 8.1
    Try each one, if they wont work go to the next


    Please download ServicesRepair and save it to your desktop.
    • Double-click ServicesRepair.exe.
    • If security notifications appear, click Continue or Run and then click Yes when asked if you want to proceed.
    • Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.

    • After restart wait a few minutes until the system settled down.



    ~~~~~~~~~~~~

    Please download MiniToolBox http://www.bleepingcomputer.com/download/minitoolbox/
    save it to your desktop and run it.

    Checkmark the following check-boxes:


    List last 10 Event Viewer log
    List Devices
    List Minidump Files

    Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  8. #18
    Security Expert-emeritus Juliet's Avatar
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    Default

    Also, have you experimented to see if these issues still happen in safe?
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  9. #19
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    Default Issues

    I am not using wireless mouse and problem has gone away after Restart and Windows Update. Might of run out of memory? Just to be sure - I have not cleaned up the infected files found by ESET Will install tools above if problem returns in future

  10. #20
    Security Expert-emeritus Juliet's Avatar
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    Default

    Good
    The Delfix tool will take out the FRST tool and quarantine folder.

    Use the computer for a while and post back to let me know if anything else pop ups.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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