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Thread: New advertising malware?

  1. #121
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    Quote Originally Posted by Juliet View Post
    LOL!
    You know, if it ain't broke?
    Yeah... If it ain't broke, there's no job security for the repair tech...

    Anywho, still no occurrences of the rogue processes. And just out of curiosity, you had me make a change to Internet Exploder... I mean Explorer... where no changes could be made by outside processes, or something along those lines. I have a utility that automatically sets the home page and proxy settings based on network connections, and IE is not cooperating. How do I remove the extra security requirement, set it back to default?

  2. #122
    Security Expert-emeritus Juliet's Avatar
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    Are you talking about this?

    Internet Explorer: How to reset Internet Explorer settings

    Using Automatic Configuration, Automatic Proxy, and Automatic Detection
    https://technet.microsoft.com/en-us/.../cc985352.aspx
    Windows Insider MVP Consumer Security 2009 - 2017
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  3. #123
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    Quote Originally Posted by Juliet View Post
    Are you talking about this?

    Internet Explorer: How to reset Internet Explorer settings

    Using Automatic Configuration, Automatic Proxy, and Automatic Detection
    https://technet.microsoft.com/en-us/.../cc985352.aspx
    No, it was something you had me do to make sure that default settings for IE weren't being changed by the rogue processes. I can't remember specifically what it was, but I seem to recall opening IE, click the gear icon, then...

    And that's where I get lost.

  4. #124
    Security Expert-emeritus Juliet's Avatar
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    Could it be related to resetting the router?
    Post #75
    Please make sure of the following settings on your computer:

    Click Start, Control panel, then double-click Network and Sharing Center.
    In the left window select Manage Network Connection.
    In the right window right-click Local Area Connection and select Properties .
    Internet Protocol Version 6 (IP6v) should be checked. Double-click on it. Make sure of the following settings:
    The option Obtain an IP address automatically should be checked.
    The option Obtain DNS server address automatically should be checked.
    Click OK.
    Internet Protocol Version 4 (IP4v) should be checked. Double-click on it.
    The option Obtain an IP address automatically should be checked.
    The option Obtain DNS server address automatically should be checked.
    Click OK twice.
    If you need to change any of these settings you will need to reboot your computer.

    ~~~
    we refreshed
    CMD: ipconfig /flushdns
    CMD: netsh winsock reset all
    CMD: netsh int ipv4 reset
    CMD: netsh int ipv6 reset

    ~~~~~
    I've gone over this thread in it's entirety. I've located all the IE instructions I posted

    Post 24

    Clear Browser Cache in IE11 and Download Flash Cookie Killer

    Close all Internet Explorer and Windows Explorer windows that are currently open.
    Open Internet Explorer.
    Click the Tools button , and then select theGeneral tab, then select Browsing history select the Delete button.
    Select the check box next to each of the following categories.
    Temporary Internet files and website files
    Cookies and website data
    History
    Click Delete

    ~~~~~~~~~~~~~~~~
    Post #48
    Clear Browser Cache in IE11

    Close all Internet Explorer and Windows Explorer windows that are currently open.
    Open Internet Explorer.
    Click the Tools button , and then select theGeneral tab, then select Browsing history select the Delete button.
    Select the check box next to each of the following categories.
    Temporary Internet files and website files
    Cookies and website data
    History
    Click Delete



    ~~~~~

    Add-ons - Enable or Disable Add-On Manager
    http://www.sevenforums.com/tutorials...d-manager.html


    See if a browser add-on is preventing the additional IE processes from closing.
    Start Internet Explorer without add-ons by right-clicking the IE icon on the desktop. Choose Start without add-ons.
    or
    from Start> Programs> Accessories> System tools> Internet Explorer (no add-ons)
    If the problem goes away, an add-on is causing it.

    Since version 8, Internet Explorer uses a tab-per-process model. That means there is a "iexplore.exe" for the user interface, then each tab you have open is another "iexplore.exe" This is done for security reasons and increases stability of the browser.

    ~~~~~~~~~~~~~~~~`
    Post 90

    Reset all the browsers back to default:

    Open Internet Explorer, click on the gear icon at the top (far right), then click again on Internet Options.
    In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
    In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset Internet Explorer back to its default settings
    When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
    Close Internet Explorer.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  5. #125
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    Quote Originally Posted by Juliet View Post
    Post 90

    Reset all the browsers back to default:

    Open Internet Explorer, click on the gear icon at the top (far right), then click again on Internet Options.
    In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
    In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset Internet Explorer back to its default settings
    When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
    Close Internet Explorer.
    That was the fix. I thought we had done something to prevent changes being made by 'other' processes, but I couldn't remember what it was. However, resetting to defaults did what I was looking for.

    And - still no rogue processes.

  6. #126
    Security Expert-emeritus Juliet's Avatar
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    Good deal.

    It's been a pleasure to help you
    Windows Insider MVP Consumer Security 2009 - 2017
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  7. #127
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    Quote Originally Posted by Juliet View Post
    Good deal.

    It's been a pleasure to help you
    Yeah, was a whole lot of fun, wasn't it? Now, Windows Update has 12 updates waiting for me. Here goes nothing...

  8. #128
    Security Expert-emeritus Juliet's Avatar
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    ahmmm, afraid to ask but, is the computer still useable?

    Are we ready to close this topic out?
    Windows Insider MVP Consumer Security 2009 - 2017
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  9. #129
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    Quote Originally Posted by Juliet View Post
    ahmmm, afraid to ask but, is the computer still useable?

    Are we ready to close this topic out?
    Yes, it's doing fine! I'm back to the stuff that was happening before the rogue processes... minor stuff that I think is drivers and such. But that's not malware. So, I guess this thread can be closed.

    Thanks for your help!

  10. #130
    Security Expert-emeritus Juliet's Avatar
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    Glad we could help.

    Since this issue appears resolved ... this Topic is closed.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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