Help!! Can't get rid of Win32.downloader.gen

[TammyK]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-04-2015
Ran by Tammy at 2015-04-23 22:28:47 Run:3
Running from C:\Users\Tammy\Desktop
Loaded Profiles: Tammy (Available profiles: Tammy)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
CreateRestorePoint:
CloseProcesses:
C:\Users\Tammy\Downloads\cbsidlm-cbsi188-USB_Audio_ASIO_Driver-SEO-10066659 (1).exe
C:\Users\Tammy\Downloads\cbsidlm-cbsi188-USB_Audio_ASIO_Driver-SEO-10066659.exe
C:\Users\Tammy\Downloads\CuteWriter (1).exe
C:\Users\Tammy\Downloads\CuteWriter.exe
C:\Users\Tammy\Downloads\PDFConverterSetup.exe
EmptyTemp:
End
*****************

Restore point was successfully created.
Processes closed successfully.
C:\Users\Tammy\Downloads\cbsidlm-cbsi188-USB_Audio_ASIO_Driver-SEO-10066659 (1).exe => Moved successfully.
C:\Users\Tammy\Downloads\cbsidlm-cbsi188-USB_Audio_ASIO_Driver-SEO-10066659.exe => Moved successfully.
C:\Users\Tammy\Downloads\CuteWriter (1).exe => Moved successfully.
C:\Users\Tammy\Downloads\CuteWriter.exe => Moved successfully.
C:\Users\Tammy\Downloads\PDFConverterSetup.exe => Moved successfully.
EmptyTemp: => Removed 485.9 MB temporary data.


The system needed a reboot.

==== End of Fixlog 22:29:33 ====

[Juliet]

How's the computer now?

[TammyK]

it booted up so fast. is the trojan gone now? Is there a protection service you recommend to be the best. I will no longer go to peer to peer sharing sites. I think that is where I got it from. Avast? Malware? McAfee? Is there a really good one with great firewall and the works that doesn't cost an arm and a leg? Or the best freeware? Thank you thank you thank you so much for doing what you do and helping me with this fix. I may look to see if the other computer in the house has the same problem. It probably does.

[Juliet]

Glad to hear it booted fast and yes, I think the infection is gone.

As for antivirus and firewalls, let me post information

• avast! Free Anti-Virus (free)
• Avira AntiVir Personal - Free Antivirus
• Microsoft Security Essentials (free)
• ESET NOD32 Anti-Virus (paid)
• Kaspersky Anti-Virus (paid)
• Emsisoft Internet Security (paid)

As for which free versus paid for Antivirus I have to leave this up to you but, I've always stayed with a free version, that use less resources and consumes less time in updating. This is my personal opinion and also with free versions of Antivirus, firewall is not included.

~~~~~~~~~~~~~~~~

[Juliet]

DelFix

• Please download DelFix
  or from here http://www.bleepingcomputer.com/download/delfix/ and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
  
  • Activate UAC
  • Remove disinfection tools
  • Create registry backup
  
  
• Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

~~~~~~~~~~~~

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malwareby quietman7, MVP
  

The following programmes come highly recommended in the security community.

• AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• CryptoPrevent places policy restrictions on loading points for ransomware (eg.CryptoPrevent), preventing your files from being encrypted.
• Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
• Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
• NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
• Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
• Secuina PSI will scan your computer for vulnerable softwarethat is outdated, and automatically find the latest update for you.
• SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
• Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

Want to help others? Join the ClassRoom and learn how.

[Juliet]

Glad we could help.

Since this issue appears resolved ... this Topic is closed.