So where is my Download?

[aRCTURUS2013]

I just purchased Home Edition. It never prompted me for a download. So how do I get my merchandise that I paid for? I have all of the purchase info I can provide to an admin if necessary.

[aRCTURUS2013]

Let me clarify. I owned a very old free version of Spybot. I wanted the Home edition. I went through the purchasing process on the site. I did not have any registration with the site, but it never prompted me to need one either. I paid and at the final screen where it gave my purchase id and merchant info nothing happened. I uninstalled the OLD free version and downloaded the new free version. There is nowhere I can see to "activate" the Home version I have purchased.

[tashi]

Hello aRCTURUS2013,

Sorry to hear of the problem, if the issue isn't resolved please contact the sales office.

https://www.safer-networking.org/contact/sales/

Please let me know the outcome.

Best regards.