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Thread: Spybot is not controlling the browser ads and it is not updating properly

  1. #1
    Junior Member
    Join Date
    May 2015
    Posts
    1

    Default Spybot is not controlling the browser ads and it is not updating properly

    Hi

    I have Spybot - Search & Destroy+AV 2.4 on Windows 8.1

    When I try to do an update, it says:

    An error occurred during antivirus updates!

    [00:00.000] [i] Update started...
    [00:29.329] [i] Updating emalware.127...
    [00:40.157] [i] Updating emalware.127...
    [01:02.673] [i] Updating emalware.127...
    [01:03.079] [-] Failed to download updated Spybot 2 antivirus signatures!
    [01:03.079] [-] The antivirus update failed to download files!

    The problem that I am trying to fix is that my browser keeps creating ads in tabs when I click on a page.

    Here is the aswMBR log:
    aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
    Run date: 2015-05-07 23:31:21
    -----------------------------
    23:31:21.357 OS Version: Windows x64 6.2.9200
    23:31:21.357 Number of processors: 4 586 0x3C03
    23:31:21.357 ComputerName: KEETZA-PC UserName: User
    23:31:21.466 Initialize success
    23:31:21.482 VM: initialized successfully
    23:31:21.482 VM: Intel CPU BiosDisabled
    23:37:06.823 AVAST engine defs: 15050700
    23:37:19.745 The log file has been saved successfully to "C:\Users\User\Desktop\aswMBR.txt"


    Please help me.

    Regards,

    Keetza

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,489

    Default

    aswMBR logs aren't analysed in this forum.Since you say you're having problems with browser ads,I'll direct you to the malware forum.

    Please read and follow this post first:
    https://forums.spybot.info/showthrea...tance)-Updated

    This is the malware forum,you'd want to post in there,not here:
    https://forums.spybot.info/forumdisp...alware-Removal

    If you still have problems updating after you're all done in malware removal,then you can post back here,and I'll try to help with that.

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