Here wer go again. I need help!

[Bigalo]

I haven't experienced any issues, as of yet. I'll work on it for a couple of hours and report back.

[Juliet]

Keeping my fingers crossed.

[Bigalo]

I think that the issue is with Firefox, as intermittingly, the system gets caught up; however, when I go to the identical site using IE, I'm not experiencing the issue.

[Juliet]

Instructions on how to backup your Favourites/Bookmarks and other data can be found below.

Backup Firefox Bookmarks


Please download and install Revo Uninstaller Free

• Double click Revo Uninstaller to run it.
• From the list of programs double click on Firefox to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Moderate option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

~~~

You can redownload from here
https://www.mozilla.org/en-US/

Let's see what we get now.

[Bigalo]

I've completed the steps outlined. When I re-installed the browser, it has my bookmarks already included. Shouldn't that be the case? I assumed that I would have had to import them from the exported file. I'll work on it for a while and report back on the progress. Thanks!

[Juliet]

I've completed the steps outlined. When I re-installed the browser, it has my bookmarks already included. Shouldn't that be the case? I assumed that I would have had to import them from the exported file. I'll work on it for a while and report back on the progress. Thanks!

I would think it would had asked to import saved favorites.

with fingers crossed, how's it go now?

[Bigalo]

When I'm using Firefox, it slows intermittingly. I will use IE for the bulk of my use, as I don't have issues when using it. Thanks for all of your assistance!

[Dakeyras]

Hi.

I will assisting you for the time being as Juliet is currently unavailable. Could you please post a new set of Farbar Recovery Scan Tool (FRST) logs for my review.

We will then go from there, thank you.

[Dakeyras]

Due to the lack of feedback this Topic is closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh set of both awsMBR and FRST logs plus a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.