Nothing happens with updates

[bassadict69]

I updated to 2.4 and cannot download antispyware updates. I have uninstalled and reinstalled several times and also trying to use it as admin. When I click update, it gives me the status bar "checking for antispyware updates, but nothing ever happens. I let it sit all night and still nothing this morning.

Computer is running Windows 7, no antivirus and firewall is off.

[bassadict69]

Anyone?

I hate the thought of not being able to use spybot anymore!

[tashi]

Hello bassadict69,

I updated to 2.4 and cannot download antispyware updates. I have uninstalled and reinstalled several times and also trying to use it as admin. When I click update, it gives me the status bar "checking for antispyware updates, but nothing ever happens. I let it sit all night and still nothing this morning.

Computer is running Windows 7, no antivirus and firewall is off.

Is there a chance your computer is infected, why no anti-virus and firewall?

Do you have any other security programs installed?

Best regards.

[bassadict69]

I do run MS Windows Defender or whatever it is called. I did make sure I turned it off as well as the firewall.

[tashi]

Hi bassadict69,

Is there a chance your computer is infected, why no anti-virus and firewall?

I do run MS Windows Defender or whatever it is called. I did make sure I turned it off as well as the firewall.

Could you provide more details please, previously you posted no "antivirus and firewall is off"

Also, which version of Spybot 2.4 do you have: http://www.safer-networking.org/shop/

Best regards.

[bassadict69]

I am running the free Home version.

No problems at all with computer, no symptoms of a virus. I just ran an online trend micro scan and it came up clean.

[tashi]

Hi bassadict69,

Apprantly there was an issue with some updates, should have been fixed now.

Kind regards.