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Thread: shockwave

  1. 2015-07-03, 21:29 #1
    zombiesque
    zombiesque is offline
    Junior Member
    Join Date
    Jun 2015
    Posts
    15

    Default shockwave

    Thanks in advance for your help. I was here recently, and Ken was a great help, but since Shockwave has re-appeared. I had gotten rid of it a while. Or at least I had not seen it for a few weeks.

    * a message appeared during he Mrbr scan that said: the C:\$Mft is corrupt and unreadable. please run (something)

    ------------------

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 28-06-2015 01
    Ran by new (administrator) on JANE on 03-07-2015 14:04:46
    Running from C:\Users\new\Downloads
    Loaded Profiles: new (Available Profiles: new)
    Platform: Microsoft Windows 7 Starter Service Pack 1 (X86) OS Language: English (United States)
    Internet Explorer Version 11 (Default browser: Chrome)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
    (Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    (Hewlett-Packard Company) C:\Program Files\Hp\Common\HPSupportSolutionsFrameworkService.exe
    (Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
    (Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
    (Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
    (Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (Intel Corporation) C:\Windows\System32\igfxsrvc.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
    (Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastUI.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
    (Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Farbar) C:\Users\new\Downloads\FRST (1).exe


    ==================== Registry (Whitelisted) ==================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2299176 2011-10-14] (Synaptics Incorporated)
    HKLM\...\Run: [Apoint] => C:\Program Files\Apoint2K\Apoint.exe [251248 2010-06-09] (Alps Electric Co., Ltd.)
    HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [981688 2015-04-30] (Microsoft Corporation)
    HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5512912 2015-04-19] (Avast Software s.r.o.)
    HKU\S-1-5-18\...\RunOnce: [SPReview] => C:\Windows\System32\SPReview\SPReview.exe [280576 2015-03-30] (Microsoft Corporation)
    ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2015-04-19] (Avast Software s.r.o.)
    BootExecute: "autocheck autochk * "sdnclean.exe

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-21-2002295240-668431415-835429871-1000 -> DefaultScope {FFA80B54-DA7F-41D5-9166-9ED7EC013EDC} URL = https://www.google.com/search?q={searchTerms}
    SearchScopes: HKU\S-1-5-21-2002295240-668431415-835429871-1000 -> {FFA80B54-DA7F-41D5-9166-9ED7EC013EDC} URL = https://www.google.com/search?q={searchTerms}
    BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-26] (Microsoft Corporation)
    BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-04-19] (Avast Software s.r.o.)
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll [2009-02-26] (Microsoft Corporation)
    Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62
    Tcpip\..\Interfaces\{7A348589-734A-419F-9A9C-6D0A1D2A8D0F}: [DhcpNameServer] 209.18.47.61 209.18.47.62

    FireFox:
    ========
    FF ProfilePath: C:\Users\new\AppData\Roaming\Mozilla\Firefox\Profiles\7xx2sbzj.default-1429578459425
    FF DefaultSearchEngine.US: Google
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
    FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-16] (Google Inc.)
    FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-16] (Google Inc.)
    FF Extension: Memory Fox - C:\Users\new\AppData\Roaming\Mozilla\Firefox\Profiles\7xx2sbzj.default-1429578459425\Extensions\{E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B} [2015-04-24]
    FF Extension: Self-Destructing Cookies - C:\Users\new\AppData\Roaming\Mozilla\Firefox\Profiles\7xx2sbzj.default-1429578459425\Extensions\jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack.xpi [2015-04-26]
    FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
    FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-04-19]
    FF Extension: No Name - C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [not found]

    Chrome:
    =======
    CHR Profile: C:\Users\new\AppData\Local\Google\Chrome\User Data\Default
    CHR Extension: (Google Docs) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-04-30]
    CHR Extension: (Google Drive) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-04-30]
    CHR Extension: (YouTube) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-04-30]
    CHR Extension: (Google Search) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-04-30]
    CHR Extension: (Chrome Hotword Shared Module) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-04-30]
    CHR Extension: (Google Wallet) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-04-30]
    CHR Extension: (Gmail) - C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-04-30]
    CHR HKLM\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChromeSp.crx [2015-04-19]
    CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-04-19]

    ========================== Services (Whitelisted) =================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-04-19] (Avast Software s.r.o.)
    R3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [3205216 2015-04-19] (Avast Software)
    S3 defragsvc; C:\Windows\system32\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
    R2 HPSupportSolutionsFrameworkService; C:\Program Files\Hp\Common\HPSupportSolutionsFrameworkService.exe [89840 2015-03-28] (Hewlett-Packard Company)
    R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2015-06-18] (Malwarebytes Corporation)
    R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1133880 2015-06-18] (Malwarebytes Corporation)
    R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22216 2015-04-30] (Microsoft Corporation)
    R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [284504 2015-04-30] (Microsoft Corporation)
    S3 SDRSVC; C:\Windows\system32\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
    S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-27] (Microsoft Corporation)

    ==================== Drivers (Whitelisted) ====================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [24144 2015-04-19] ()
    R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [73440 2015-04-19] (Avast Software s.r.o.)
    R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [81728 2015-04-19] (Avast Software s.r.o.)
    R0 aswRvrt; C:\Windows\system32\Drivers\aswRvrt.sys [49904 2015-04-19] ()
    R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [788272 2015-04-19] (Avast Software s.r.o.)
    R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427736 2015-04-19] (Avast Software s.r.o.)
    R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [106912 2015-04-19] (Avast Software s.r.o.)
    R0 aswVmm; C:\Windows\system32\Drivers\aswVmm.sys [208024 2015-04-19] ()
    R1 ElRawDisk; C:\Windows\system32\drivers\ElRawDsk.sys [26248 2013-12-03] (EldoS Corporation)
    R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2015-06-18] (Malwarebytes Corporation)
    R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [98520 2015-07-03] (Malwarebytes Corporation)
    R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2015-06-18] (Malwarebytes Corporation)
    R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [245096 2015-03-04] (Microsoft Corporation)
    R1 RawDisk3; C:\Windows\system32\drivers\rawdsk3.sys [28256 2015-03-24] (EldoS Corporation)
    R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [220240 2015-04-19] (Avast Software)

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2015-07-03 14:04 - 2015-07-03 14:05 - 00010712 _____ C:\Users\new\Downloads\FRST.txt
    2015-07-03 14:04 - 2015-07-03 14:05 - 00000000 ____D C:\FRST
    2015-07-03 14:02 - 2015-07-03 14:03 - 01636352 _____ (Farbar) C:\Users\new\Downloads\FRST (1).exe
    2015-07-03 13:58 - 2015-07-03 13:59 - 01636352 _____ (Farbar) C:\Users\new\Downloads\FRST.exe
    2015-07-03 13:53 - 2015-07-03 13:53 - 00000207 _____ C:\Windows\tweaking.com-regbackup-JANE-Windows-7-Starter-(32-bit).dat
    2015-07-03 13:41 - 2015-07-03 13:41 - 00000000 ____D C:\RegBackup
    2015-07-01 18:33 - 2015-07-01 18:33 - 151207335 _____ C:\Windows\MEMORY.DMP
    2015-07-01 18:33 - 2015-07-01 18:33 - 00235920 _____ C:\Windows\Minidump\070115-18860-01.dmp
    2015-06-30 10:57 - 2015-07-02 22:58 - 00000336 _____ C:\Windows\setupact.log
    2015-06-30 10:57 - 2015-06-30 10:57 - 00000000 _____ C:\Windows\setuperr.log
    2015-06-29 13:11 - 2015-06-29 13:11 - 00098520 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\6B90195D.sys
    2015-06-26 16:00 - 2015-07-01 18:33 - 00000000 ____D C:\Windows\Minidump
    2015-06-26 15:22 - 2015-06-26 15:22 - 00001229 _____ C:\DelFix.txt
    2015-06-26 15:21 - 2015-06-26 15:21 - 00781312 _____ C:\Users\new\Downloads\delfix_1.010.exe
    2015-06-25 12:35 - 2015-06-25 12:35 - 00000000 ____D C:\Users\new\Downloads\ReRegisterDLL
    2015-06-25 12:28 - 2015-06-25 12:28 - 00002206 _____ C:\Users\new\Downloads\ReRegisterDLL.zip
    2015-06-24 12:21 - 2015-06-24 12:21 - 00316357 _____ C:\Users\new\AppData\Local\census.cache
    2015-06-24 12:21 - 2015-06-24 12:21 - 00120577 _____ C:\Users\new\AppData\Local\ars.cache
    2015-06-24 12:19 - 2015-06-24 12:19 - 00000010 _____ C:\Users\new\AppData\Local\sponge.last.runtime.cache
    2015-06-24 11:55 - 2013-09-27 22:56 - 00289352 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmcomm.sys
    2015-06-24 11:53 - 2015-06-24 11:53 - 00000036 _____ C:\Users\new\AppData\Local\housecall.guid.cache
    2015-06-24 11:51 - 2015-06-24 11:51 - 02073512 _____ (Trend Micro Inc.) C:\Users\new\Downloads\HousecallLauncher.exe
    2015-06-24 01:44 - 2015-06-24 01:48 - 00000000 ___HD C:\Windows\AxInstSV
    2015-06-23 16:07 - 2015-06-23 16:08 - 00000079 _____ C:\Windows\wininit.ini
    2015-06-21 16:39 - 2015-07-03 12:17 - 00098520 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
    2015-06-21 16:37 - 2015-06-25 09:44 - 00001060 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2015-06-21 16:37 - 2015-06-21 16:37 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
    2015-06-21 16:36 - 2015-06-25 09:44 - 00000000 ____D C:\Program Files\Malwarebytes Anti-Malware
    2015-06-21 16:36 - 2015-06-21 16:36 - 00000000 ____D C:\ProgramData\Malwarebytes
    2015-06-21 16:36 - 2015-06-18 08:41 - 00094936 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
    2015-06-21 16:36 - 2015-06-18 08:41 - 00051928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
    2015-06-21 16:36 - 2015-06-18 08:41 - 00023256 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
    2015-06-21 16:32 - 2015-06-21 16:34 - 21546080 _____ (Malwarebytes Corporation ) C:\Users\new\Downloads\mbam-setup-2.1.6.1022.exe
    2015-06-19 12:07 - 2015-06-19 12:08 - 00015013 _____ C:\Users\new\Downloads\Hunsberger interim spousal support.xlsx
    2015-06-19 12:07 - 2015-06-19 12:08 - 00015013 _____ C:\Users\new\Downloads\Hunsberger interim spousal support (1).xlsx
    2015-06-19 11:58 - 2015-06-19 11:59 - 00015013 _____ C:\Users\new\Documents\Hunsberger interim spousal support.xlsx
    2015-06-19 10:22 - 2015-06-19 11:56 - 00015022 _____ C:\Users\new\Downloads\Income and Expense.xlsx
    2015-06-18 21:29 - 2015-06-18 21:29 - 00000207 _____ C:\Windows\tweaking.com-regbackup-NEW-PC-Windows-7-Starter-(32-bit).dat
    2015-06-18 21:21 - 2015-06-18 21:21 - 00002181 _____ C:\Users\Public\Desktop\Tweaking.com - Registry Backup.lnk
    2015-06-18 21:21 - 2015-06-18 21:21 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tweaking.com
    2015-06-18 21:21 - 2015-06-18 21:21 - 00000000 ____D C:\Program Files\Tweaking.com
    2015-06-18 21:18 - 2015-06-18 21:20 - 04720448 _____ C:\Users\new\Desktop\tweaking.com_registry_backup_setup.exe
    2015-06-18 13:39 - 2015-06-18 13:39 - 00000283 ___SH C:\grub2.cfg
    2015-06-15 02:58 - 2015-06-02 15:35 - 00342728 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
    2015-06-15 02:58 - 2015-05-22 23:15 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
    2015-06-15 02:58 - 2015-05-22 23:15 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
    2015-06-15 02:58 - 2015-05-22 23:09 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
    2015-06-15 02:58 - 2015-05-22 23:08 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
    2015-06-15 02:58 - 2015-05-22 23:05 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
    2015-06-15 02:58 - 2015-05-22 23:05 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
    2015-06-15 02:58 - 2015-05-22 23:04 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
    2015-06-15 02:58 - 2015-05-22 23:00 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
    2015-06-15 02:58 - 2015-05-22 22:57 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
    2015-06-15 02:58 - 2015-05-22 22:52 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
    2015-06-15 02:58 - 2015-05-22 22:38 - 00689152 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
    2015-06-15 02:58 - 2015-05-22 22:38 - 00685568 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
    2015-06-15 02:58 - 2015-05-22 22:16 - 01309696 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
    2015-06-15 02:58 - 2015-05-22 22:14 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
    2015-06-15 02:57 - 2015-05-27 10:08 - 19607040 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
    2015-06-15 02:57 - 2015-05-22 23:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
    2015-06-15 02:57 - 2015-05-22 23:28 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
    2015-06-15 02:57 - 2015-05-22 23:15 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
    2015-06-15 02:57 - 2015-05-22 23:14 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
    2015-06-15 02:57 - 2015-05-22 23:13 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
    2015-06-15 02:57 - 2015-05-22 23:10 - 02278912 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
    2015-06-15 02:57 - 2015-05-22 23:06 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
    2015-06-15 02:57 - 2015-05-22 23:05 - 00664064 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
    2015-06-15 02:57 - 2015-05-22 22:49 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
    2015-06-15 02:57 - 2015-05-22 22:48 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
    2015-06-15 02:57 - 2015-05-22 22:47 - 04305920 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
    2015-06-15 02:57 - 2015-05-22 22:47 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
    2015-06-15 02:57 - 2015-05-22 22:37 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
    2015-06-15 02:57 - 2015-05-22 22:37 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
    2015-06-15 02:57 - 2015-05-22 22:28 - 12829696 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
    2015-06-15 02:57 - 2015-05-22 22:20 - 01950720 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
    2015-06-15 02:51 - 2015-05-22 14:03 - 00571392 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
    2015-06-15 02:51 - 2015-05-22 14:02 - 00879104 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
    2015-06-15 02:51 - 2015-05-22 14:02 - 00621568 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
    2015-06-15 02:51 - 2015-05-22 14:02 - 00333824 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
    2015-06-15 02:51 - 2015-05-22 14:02 - 00202752 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
    2015-06-15 02:51 - 2015-05-22 14:02 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
    2015-06-15 02:51 - 2015-05-22 13:58 - 00901120 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
    2015-06-15 02:51 - 2015-05-21 09:20 - 00163840 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
    2015-06-15 02:51 - 2015-05-08 23:14 - 00169984 _____ (Microsoft Corporation) C:\Windows\system32\winsrv.dll
    2015-06-15 02:51 - 2015-05-08 23:13 - 00868352 _____ (Microsoft Corporation) C:\Windows\system32\kernel32.dll
    2015-06-15 02:51 - 2015-05-08 23:13 - 00293376 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll
    2015-06-15 02:51 - 2015-05-08 23:12 - 00271360 _____ (Microsoft Corporation) C:\Windows\system32\conhost.exe
    2015-06-15 02:51 - 2015-05-08 23:08 - 00005120 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-file-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-synch-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-misc-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localization-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-memory-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-heap-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-string-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-profile-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-io-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-handle-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-fibers-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-delayload-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-debug-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-datetime-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 23:08 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-console-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 21:59 - 00006144 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-security-base-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 21:59 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 21:59 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-xstate-l1-1-0.dll
    2015-06-15 02:51 - 2015-05-08 21:59 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-util-l1-1-0.dll
    2015-06-15 02:51 - 2015-04-29 14:07 - 11411456 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
    2015-06-15 02:51 - 2015-04-29 14:07 - 00008192 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
    2015-06-15 02:51 - 2015-04-29 14:07 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
    2015-06-15 02:51 - 2015-04-29 14:07 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
    2015-06-15 02:51 - 2015-04-29 14:05 - 12625408 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
    2015-06-15 02:49 - 2015-05-25 14:07 - 03989440 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
    2015-06-15 02:49 - 2015-05-25 14:07 - 03934144 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
    2015-06-15 02:49 - 2015-05-25 14:07 - 00137664 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
    2015-06-15 02:49 - 2015-05-25 14:07 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
    2015-06-15 02:49 - 2015-05-25 14:04 - 01307648 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00853504 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00641536 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00635392 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00551424 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
    2015-06-15 02:49 - 2015-05-25 14:01 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
    2015-06-15 02:49 - 2015-05-25 14:00 - 00364544 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00082944 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
    2015-06-15 02:49 - 2015-05-25 14:00 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
    2015-06-15 02:49 - 2015-05-25 13:57 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
    2015-06-15 02:49 - 2015-05-25 13:57 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
    2015-06-15 02:49 - 2015-05-25 13:55 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
    2015-06-15 02:49 - 2015-05-25 13:55 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
    2015-06-15 02:49 - 2015-05-25 12:53 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
    2015-06-15 02:47 - 2015-05-25 13:00 - 02384384 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
    2015-06-15 02:47 - 2015-04-10 23:07 - 00054656 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\stream.sys
    2015-06-15 02:32 - 2015-04-24 13:56 - 00530432 _____ (Microsoft Corporation) C:\Windows\system32\comctl32.dll
    2015-06-15 01:04 - 2015-06-15 01:05 - 00000000 ____D C:\bcd3dffebe9242cd77c943df09
    2015-06-04 17:11 - 2015-06-23 16:08 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
    2015-06-04 17:10 - 2015-06-23 16:11 - 00000000 ____D C:\Program Files\Spybot - Search & Destroy 2
    2015-06-04 17:02 - 2015-06-04 17:06 - 46525608 _____ (Safer-Networking Ltd. ) C:\Users\new\Downloads\spybot-2.4.exe
    2015-06-04 12:15 - 2015-06-04 12:15 - 00000000 ____D C:\Users\new\AppData\Local\GWX

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2015-07-03 14:06 - 2015-04-30 11:39 - 00000886 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
    2015-07-03 11:42 - 2009-07-14 00:34 - 00010272 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2015-07-03 11:42 - 2009-07-14 00:34 - 00010272 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2015-07-03 03:04 - 2015-05-04 00:49 - 02060720 _____ C:\Windows\WindowsUpdate.log
    2015-07-02 23:06 - 2015-04-30 11:38 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
    2015-07-02 22:58 - 2009-07-14 00:53 - 00000006 ____H C:\Windows\Tasks\SA.DAT
    2015-06-28 18:16 - 2009-07-13 22:37 - 00000000 ____D C:\Windows\rescache
    2015-06-23 16:11 - 2015-05-14 11:50 - 00053972 _____ C:\Windows\PFRO.log
    2015-06-23 01:46 - 2009-07-13 22:37 - 00000000 ____D C:\Windows\system32\NDF
    2015-06-23 00:48 - 2015-04-30 11:43 - 00002129 _____ C:\Users\Public\Desktop\Google Chrome.lnk
    2015-06-18 13:12 - 2015-03-30 03:12 - 00781298 _____ C:\Windows\system32\PerfStringBackup.INI
    2015-06-18 13:07 - 2015-03-30 14:41 - 00000000 __SHD C:\Users\new\AppData\Local\EmieUserList
    2015-06-18 13:07 - 2015-03-30 14:41 - 00000000 __SHD C:\Users\new\AppData\Local\EmieSiteList
    2015-06-18 13:07 - 2015-03-30 14:41 - 00000000 __SHD C:\Users\new\AppData\Local\EmieBrowserModeList
    2015-06-18 13:03 - 2015-05-14 11:50 - 00415064 _____ C:\Windows\system32\FNTCACHE.DAT
    2015-06-18 13:00 - 2015-03-30 02:48 - 00000000 ___SD C:\Windows\system32\CompatTel
    2015-06-18 13:00 - 2015-03-30 02:48 - 00000000 ____D C:\Windows\system32\appraiser
    2015-06-18 12:39 - 2015-03-30 03:23 - 00000000 ____D C:\ProgramData\Microsoft Help
    2015-06-18 12:19 - 2015-03-30 02:43 - 00000000 ____D C:\Windows\system32\MRT
    2015-06-18 11:33 - 2015-03-30 02:42 - 136900096 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

    ==================== Files in the root of some directories =======

    2015-06-24 12:21 - 2015-06-24 12:21 - 0120577 _____ () C:\Users\new\AppData\Local\ars.cache
    2015-06-24 12:21 - 2015-06-24 12:21 - 0316357 _____ () C:\Users\new\AppData\Local\census.cache
    2015-06-24 11:53 - 2015-06-24 11:53 - 0000036 _____ () C:\Users\new\AppData\Local\housecall.guid.cache
    2015-06-24 12:19 - 2015-06-24 12:19 - 0000010 _____ () C:\Users\new\AppData\Local\sponge.last.runtime.cache

    ==================== Bamital & volsnap Check =================

    (There is no automatic fix for files that do not pass verification.)

    C:\Windows\explorer.exe => File is digitally signed
    C:\Windows\system32\winlogon.exe => File is digitally signed
    C:\Windows\system32\wininit.exe => File is digitally signed
    C:\Windows\system32\svchost.exe => File is digitally signed
    C:\Windows\system32\services.exe => File is digitally signed
    C:\Windows\system32\User32.dll => File is digitally signed
    C:\Windows\system32\userinit.exe => File is digitally signed
    C:\Windows\system32\rpcss.dll => File is digitally signed
    C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


    LastRegBack: 2015-06-24 17:17

    ==================== End of log ============================


    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 28-06-2015 01
    Ran by new at 2015-07-03 14:08:14
    Running from C:\Users\new\Downloads
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-2002295240-668431415-835429871-500 - Administrator - Disabled)
    Guest (S-1-5-21-2002295240-668431415-835429871-501 - Limited - Enabled)
    new (S-1-5-21-2002295240-668431415-835429871-1000 - Administrator - Enabled) => C:\Users\new

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
    AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    AS: Microsoft Security Essentials (Enabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
    AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

    ==================== Installed Programs ======================

    (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.6.2020.204 - Alps Electric)
    Avast Free Antivirus (HKLM\...\Avast) (Version: 10.2.2215 - AVAST Software)
    Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
    Google Update Helper (Version: 1.3.27.5 - Google Inc.) Hidden
    HP Camera (HKLM\...\{CD63F5EF-A0DC-4E5E-8200-E5703531D649}) (Version: 3.2.3.132 - ArcSoft)
    HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
    Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2230 - Intel Corporation)
    Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
    Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
    Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
    Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
    Tweaking.com - Registry Backup (HKLM\...\Tweaking.com - Registry Backup) (Version: 2.2.0 - Tweaking.com)
    Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== Restore Points =========================

    30-03-2015 18:47:54 Installed HP Support Solutions Framework
    30-03-2015 18:59:46 Installed HP BIOS Update UEFI
    30-03-2015 19:22:36 Windows Update
    30-03-2015 23:15:52 Windows Update
    31-03-2015 21:22:52 Windows Update
    02-04-2015 02:37:02 Installed HP Camera.
    02-04-2015 02:58:30 Installed HP BIOS Update UEFI
    14-04-2015 17:40:36 Windows Update
    14-04-2015 19:32:41 Windows Update
    14-04-2015 21:22:41 Windows Update
    19-04-2015 10:33:53 avast! antivirus system restore point
    19-04-2015 10:45:45 Windows Update
    20-04-2015 08:47:25 Windows Update
    20-04-2015 21:12:23 Removed Skype Click to Call
    20-04-2015 21:15:25 Removed Skype™ 7.0
    23-04-2015 19:20:43 Windows Update
    27-04-2015 20:32:51 Windows Update
    01-05-2015 04:38:44 Windows Update
    04-05-2015 10:53:45 Windows Update
    07-05-2015 18:04:06 Windows Update
    10-05-2015 22:02:01 Windows Update
    14-05-2015 09:59:29 Windows Update
    15-05-2015 13:08:22 Windows Update
    19-05-2015 00:51:11 Windows Update
    20-05-2015 08:09:58 Windows Update
    03-06-2015 15:16:44 Windows Update
    15-06-2015 02:51:05 Windows Update
    18-06-2015 11:24:27 Windows Update
    18-06-2015 20:08:54 avast! antivirus system restore point
    22-06-2015 23:42:10 Windows Update
    23-06-2015 15:40:34 Restore Point Created by FRST
    25-06-2015 10:25:28 after safer networking help with ken454
    27-06-2015 15:32:51 Windows Update
    29-06-2015 00:33:54 Removed service pack backup files
    01-07-2015 11:47:05 Windows Update

    ==================== Hosts content: ==========================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-13 22:04 - 2009-06-10 17:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {B7FC83FB-3AFB-4019-BC78-9BB2F2A99876} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-04-30] (Google Inc.)
    Task: {E4905954-8705-4CDA-8F91-1CAED52CF4C2} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-04-30] (Google Inc.)
    Task: {F11F3914-A85B-4512-B485-4685E58D2523} - System32\Tasks\Games\UpdateCheck_S-1-5-21-2002295240-668431415-835429871-1000
    Task: {FDAE6301-65B3-414D-9117-5221C27A710F} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-06-18] (Avast Software s.r.o.)

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

    ==================== Loaded Modules (Whitelisted) ==============

    2015-04-19 10:45 - 2015-04-19 10:45 - 00104400 _____ () C:\Program Files\AVAST Software\Avast\log.dll
    2015-04-19 10:45 - 2015-04-19 10:45 - 00081728 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
    2015-07-02 18:40 - 2015-07-02 18:41 - 02955264 _____ () C:\Program Files\AVAST Software\Avast\defs\15070203\algo.dll
    2015-07-03 09:08 - 2015-07-03 09:08 - 02956288 _____ () C:\Program Files\AVAST Software\Avast\defs\15070300\algo.dll
    2015-04-19 10:45 - 2015-04-19 10:45 - 40540672 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
    2015-04-30 16:51 - 2014-02-10 13:44 - 04592128 _____ () C:\Users\new\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libglesv2.dll
    2015-04-30 16:51 - 2014-02-10 13:44 - 00112128 _____ () C:\Users\new\AppData\Local\Google\Chrome\User Data\SwiftShader\3.2.6.45159\libegl.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)


    ==================== Safe Mode (Whitelisted) ===================

    (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


    ==================== EXE Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)


    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-2002295240-668431415-835429871-1000\Control Panel\Desktop\\Wallpaper ->
    DNS Servers: 209.18.47.61 - 209.18.47.62

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (Currently there is no automatic fix for this section.)


    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{EFC2E8D9-34C6-4265-84C7-3FA9838E8E5E}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
    FirewallRules: [{3C259564-DF09-4904-97A0-26AE2F4D553B}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
    FirewallRules: [{54F350CD-DA7A-4E80-BB0B-5DF3E9E2BEDE}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
    FirewallRules: [{0509467F-BA03-4305-A6A4-4BD87F426FCA}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe

    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (06/29/2015 00:33:45 AM) (Source: VSS) (EventID: 8194) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
    .
    This is often caused by incorrect security settings in either the writer or requestor process.


    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {7d937c6f-1f49-48f6-a55e-bf004815eb51}

    Error: (06/28/2015 01:04:12 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: svchost.exe_EventSystem, version: 6.1.7600.16385, time stamp: 0x4a5bc100
    Faulting module name: netprofm.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda75
    Exception code: 0xc0000005
    Fault offset: 0x00008f8b
    Faulting process id: 0x418
    Faulting application start time: 0xsvchost.exe_EventSystem0
    Faulting application path: svchost.exe_EventSystem1
    Faulting module path: svchost.exe_EventSystem2
    Report Id: svchost.exe_EventSystem3

    Error: (06/26/2015 00:47:21 PM) (Source: VSS) (EventID: 12289) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{61cd5d75-d6a8-11e4-9ffb-806e6f6e6963} - 00000130,0x0053c008,002E9DE8,0,002EADF0,4096,[0]). hr = 0x80070079, The semaphore timeout period has expired.
    .


    Operation:
    Processing EndPrepareSnapshots

    Context:
    Execution Context: System Provider

    Error: (06/26/2015 00:33:13 PM) (Source: System Restore) (EventID: 8193) (User: )
    Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

    Error: (06/25/2015 01:15:09 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: regsvr32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca28
    Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
    Exception code: 0xc0000005
    Fault offset: 0x0001d33d
    Faulting process id: 0x928
    Faulting application start time: 0xregsvr32.exe0
    Faulting application path: regsvr32.exe1
    Faulting module path: regsvr32.exe2
    Report Id: regsvr32.exe3

    Error: (06/25/2015 01:00:24 PM) (Source: ASP.NET 4.0.30319.0) (EventID: 1082) (User: )
    Description: Installation failed because the user does not have administrative rights on this machine.

    Error: (06/25/2015 00:52:09 PM) (Source: ASP.NET 2.0.50727.0) (EventID: 1082) (User: )
    Description: Installation failed because the user does not have administrative rights on this machine.

    Error: (06/24/2015 10:58:21 AM) (Source: Application Hang) (EventID: 1002) (User: )
    Description: The program iexplore.exe version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 570

    Start Time: 01d0ae8c86d0bc08

    Termination Time: 1294

    Application Path: C:\Program Files\Internet Explorer\iexplore.exe

    Report Id:

    Error: (06/24/2015 02:10:25 AM) (Source: Application Hang) (EventID: 1002) (User: )
    Description: The program iexplore.exe version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 105c

    Start Time: 01d0ae43e7daa0be

    Termination Time: 234

    Application Path: C:\Program Files\Internet Explorer\iexplore.exe

    Report Id:

    Error: (06/23/2015 03:40:33 PM) (Source: VSS) (EventID: 8194) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
    .
    This is often caused by incorrect security settings in either the writer or requestor process.


    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {017edc8e-ff05-4356-b08b-2ff181fa4c6e}


    System errors:
    =============
    Error: (07/03/2015 02:18:04 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Multimedia Class Scheduler service failed to start due to the following error:
    %%1053

    Error: (07/03/2015 02:18:04 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

    Error: (07/03/2015 02:17:34 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Application Experience service failed to start due to the following error:
    %%1053

    Error: (07/03/2015 02:17:34 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.

    Error: (07/03/2015 02:17:04 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Multimedia Class Scheduler service failed to start due to the following error:
    %%1053

    Error: (07/03/2015 02:17:04 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

    Error: (07/03/2015 02:16:34 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Multimedia Class Scheduler service failed to start due to the following error:
    %%1053

    Error: (07/03/2015 02:16:34 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

    Error: (07/03/2015 02:16:04 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Multimedia Class Scheduler service failed to start due to the following error:
    %%1053

    Error: (07/03/2015 02:16:04 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.


    Microsoft Office:
    =========================

    ==================== Memory info ===========================

    Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz
    Percentage of memory in use: 87%
    Total physical RAM: 1011.87 MB
    Available physical RAM: 127.7 MB
    Total Virtual: 2208.23 MB
    Available Virtual: 699.74 MB

    ==================== Drives ================================

    Drive c: () (Fixed) (Total:216.61 GB) (Free:138.06 GB) NTFS ==>[System with boot components (obtained from reading drive)]
    Drive d: (RECOVERY) (Fixed) (Total:12.11 GB) (Free:11.96 GB) NTFS ==>[System with boot components (obtained from reading drive)]
    Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:3.96 GB) FAT32

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 8E9D64EE)
    Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=216.6 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=12.1 GB) - (Type=07 NTFS)
    Partition 4: (Not Active) - (Size=4 GB) - (Type=0C)

    ==================== End of log ============================


    aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
    Run date: 2015-07-03 14:57:46
    -----------------------------
    14:57:46.668 OS Version: Windows 6.1.7601 Service Pack 1
    14:57:46.668 Number of processors: 2 586 0x1C0A
    14:57:46.683 ComputerName: JANE UserName: new
    14:58:40.157 Initialize success
    14:58:40.235 VM: initialized successfully
    14:58:40.250 VM: Intel CPU virtualization not supported
    14:58:53.455 AVAST engine defs: 15070300
    14:59:10.566 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
    14:59:10.566 Disk 0 Vendor: TOSHIBA_ GS00 Size: 238475MB BusType: 3
    14:59:10.706 Disk 0 MBR read successfully
    14:59:10.722 Disk 0 MBR scan
    14:59:10.737 Disk 0 Windows 7 default MBR code
    14:59:10.753 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
    14:59:10.768 Disk 0 default boot code
    14:59:10.800 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 221812 MB offset 409600
    14:59:10.846 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 12399 MB offset 454680576
    14:59:10.878 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 4063 MB offset 480073728
    14:59:10.940 Disk 0 scanning sectors +488395120
    14:59:11.205 Disk 0 scanning C:\Windows\system32\drivers
    14:59:29.613 Service scanning
    14:59:50.877 Service MpKsl3e91e310 c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5EECEC43-B8BC-470B-B08E-E9AF6B43B2A9}\MpKsl3e91e310.sys **LOCKED** 32
    15:00:19.650 Modules scanning
    15:00:19.665 Disk 0 trace - called modules:
    15:00:19.774 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll iaStor.sys
    15:00:19.790 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x857688f8]
    15:00:19.821 3 CLASSPNP.SYS[8693b59e] -> nt!IofCallDriver -> [0x840833d0]
    15:00:19.837 5 ACPI.sys[860243d4] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x84075028]
    15:00:21.007 AVAST engine scan C:\Windows
    15:00:25.734 AVAST engine scan C:\Windows\system32
    15:05:40.109 AVAST engine scan C:\Windows\system32\drivers
    15:06:03.276 AVAST engine scan C:\Users\new
    15:17:12.028 AVAST engine scan C:\ProgramData
    15:19:07.596 Disk 0 statistics 2489932/0/0 @ 3.02 MB/s
    15:19:07.846 Scan finished successfully
    15:19:24.523 Disk 0 MBR has been saved successfully to "C:\Users\new\Desktop\MBR.dat"
    15:19:24.772 The log file has been saved successfully to "C:\Users\new\Desktop\aswMBR.txt"
  2. 2015-07-04, 13:51 #2
    Juliet
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    Couple of things I see here.

    Your running 2 antivirus on the machine.
    AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
    AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    Not a good idea.
    This causes system slow down and sometimes a false positive in detections and a huge waste in resources. At times they can battle each other for trying to update and install virus definitions.
    You will need to uninstall one of choice.

    ~~~
    Shockwave has re-appeared
    Which browser are you using when this displays?
    May need to check to see if you have the most current version, update, or disable the Shockwave plugin/addon.
    ~~~~~~~~~~
    NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.



    Please run this security check for my review.

    Download Security Check by screen317 from here.
    or here
    http://www.bleepingcomputer.com/download/securitycheck/
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    ~~~~~~~~~~~~~~~`

    Running from C:\Users\new\Downloads

    It's best we move Farbar's to desktop.

    Please go to your downloads folder, locate Farbar Recovery Scan Tool, right click and select CUT
    Go to an open spot on your desktop, right click and select PASTE
    You should now have Farbar Recovery Scan Tool on your desktop.


    Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the quote box below:
    To do this highlight the contents of the box and right click on it and select copy.
    Paste this into the open notepad. save it to the Desktop as fixlist.txt
    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
    It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)





    start
    CloseProcesses:
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    FF Extension: No Name - C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [not found]
    EmptyTemp:
    End
    Open FRST/FRST64 and press the Fix button just once and wait.
    If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

    ~~

    please post
    checkup.txt
    Fixlog.txt
    Last edited by Juliet; 2015-07-04 at 13:53.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  3. 2015-07-08, 01:48 #3
    zombiesque
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    Thanks! Oddly enough, I don't have any adobe products loaded on my computer. I uninstalled them. Also running much better since I uninstalled Avast. I did not realize Window Security Essentials was antivirus, just thought malware.



    Results of screen317's Security Check version 1.005
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Google Chrome (43.0.2357.130)
    Google Chrome (43.0.2357.132)
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:
    ````````````````````End of Log``````````````````````


    Fix result of Farbar Recovery Scan Tool (x86) Version: 28-06-2015 01
    Ran by new at 2015-07-07 19:33:28 Run:1
    Running from C:\Users\new\Desktop
    Loaded Profiles: new (Available Profiles: new)
    Boot Mode: Normal

    ==============================================

    fixlist content:
    *****************

    *****************


    ==== End of Fixlog 19:33:28 ====
  4. 2015-07-08, 04:08 #4
    Juliet
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    AdwCleaner
    • Please download AdwCleaner and save the file to your Desktop.
    • Right-Click AdwCleaner.exe and select Run as administrator to run the programme.
    • Follow the prompts.
    • Click Scan.
    • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate.
    • Ensure anything you know to be legitimate does not have a checkmark, and click Clean.
    • Follow the prompts and allow your computer to reboot.
    • After rebooting, a log (AdwCleaner[S0].txt) will open. Copy the contents of the log and paste in your next reply.

    -- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.


    please post
    C:\AdwCleaner.txt
    JRT.txt
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  5. 2015-07-09, 05:03 #5
    zombiesque
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    Adware cleaner is not giving me a list to check. Tried several times. I did not run junk cleaner because I thought maybe they needed to go in order.

    How do I get a program to load on my desktop? They keep loading in my documents/downloads.
  6. 2015-07-09, 13:51 #6
    Juliet
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    Quote Originally Posted by zombiesque View Post
    Adware cleaner is not giving me a list to check. Tried several times. I did not run junk cleaner because I thought maybe they needed to go in order.

    How do I get a program to load on my desktop? They keep loading in my documents/downloads.
    I think your antivirus could be interring here here. Could you temporarily disable it to see if the tool can run to completion?

    ****************

    Please use the appropriate instructions below depending on the browser you are using.
    Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the
    "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.
    Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder
    and the click the "Select Folder" button. Click OK to get out of the Options menu.
    Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and
    select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
    NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  7. 2015-07-12, 08:45 #7
    zombiesque
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    # AdwCleaner v4.208 - Logfile created 12/07/2015 at 02:28:05
    # Updated 09/07/2015 by Xplode
    # Database : 2015-07-11.1 [Server]
    # Operating system : Windows 7 Starter Service Pack 1 (x86)
    # Username : new - JANE
    # Running from : C:\Users\new\Desktop\AdwCleaner.exe
    # Option : Cleaning

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****

    File Deleted : C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.yourtango.com_0.localstorage
    File Deleted : C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.yourtango.com_0.localstorage-journal

    ***** [ Scheduled tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Classes\S

    ***** [ Web browsers ] *****

    -\\ Internet Explorer v11.0.9600.17840


    -\\ Mozilla Firefox v


    -\\ Google Chrome v43.0.2357.132

    [C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\new\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

    *************************

    AdwCleaner[R0].txt - [294 bytes] - [08/07/2015 16:28:25]
    AdwCleaner[R1].txt - [1401 bytes] - [12/07/2015 02:21:41]
    AdwCleaner[S0].txt - [1336 bytes] - [12/07/2015 02:28:05]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1395 bytes] ##########



    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Malwarebytes
    Version: 7.4.4 (07.11.2015:2)
    OS: Windows 7 Starter x86
    Ran by new on Sun 07/12/2015 at 2:36:33.21
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    ~~~ Services



    ~~~ Tasks



    ~~~ Registry Values



    ~~~ Registry Keys



    ~~~ Files



    ~~~ Folders



    ~~~ Chrome


    [C:\Users\new\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

    [C:\Users\new\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

    [C:\Users\new\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

    [C:\Users\new\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
    []





    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Sun 07/12/2015 at 2:41:38.58
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  8. 2015-07-12, 13:23 #8
    Juliet
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    • Open Malwarebytes Anti-Malware and click Update Now.
    • Once updated, click the Settings tab, followed by Detection and Protection andtick Scan for rootkits.
    • Click the Scan tab, ensure Threat Scan is selected andclick Start Scan.
    • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards.
    • If threats are detected, click Remove Selected. If you are prompted to reboot, click Yes.
    • Upon completion of the scan (or after the reboot), click the History tab.
    • Click Application Logs anddouble-click the Scan Log.
    • Click Copy to Clipboard and paste the log in your next reply.


    ~~~~~~~~

    What we can do now is run an online scan with Eset, for the time being it is our most trusted scanner.
    Most reliable and thorough.
    The settings I suggest will show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
    This scanner can take quite a bit of time to run, depending of course how full your computer is.


    ESET Online Scan
    Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.
    • Please download ESET Online Scan and save the file to your Desktop.
    • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
    • Double-click esetsmartinstaller_enu.exe to run the programme.
    • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
    • Agree to the Terms of Use once more and click Start. Allow components to download.
    • Place a checkmark next to Enable detection of potentially unwanted applications.
    • Click Advanced settings. Place a checkmark next to:
      • Scan archives
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology

    • Ensure Remove found threats is unchecked.
    • Click Start.
    • Wait for the scan to finish. Please be patient as this can take some time.
    • Upon completion, click [img=http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetListThreats.png]. If no threats were found, skip the next two bullet points.
    • Click and save the file to your Desktop, naming it something such as "MyEsetScan".
    • Push the Back button.
    • Place a checkmark next to and click .
    • Re-enable your anti-virus software.
    • Copy the contents of the log and paste in your next reply.



    Please post
    Malwarebytes Anti-Malware log
    Eset log
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  9. 2015-07-14, 03:25 #9
    zombiesque
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    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 7/13/2015
    Scan Time: 6:55 PM
    Logfile: mal rept.txt
    Administrator: Yes

    Version: 2.1.8.1057
    Malware Database: v2015.07.13.06
    Rootkit Database: v2015.07.10.01
    License: Premium
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x86
    File System: NTFS
    User: new

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 296606
    Time Elapsed: 33 min, 3 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)



    C:\Users\new\Downloads\ccsetup505(1).exe Win32/Bundled.Toolbar.Google.D potentially unsafe application
    C:\Users\new\Downloads\ccsetup505.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application



    ***Julie, although I clicked enable rootkit, the report said it was disabled...
  10. 2015-07-14, 13:12 #10
    Juliet
    Juliet is offline
    Security Expert-emeritus Juliet's Avatar
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    Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the quote box below:
    To do this highlight the contents of the box and right click on it and select copy.
    Paste this into the open notepad. save it to the Desktop as fixlist.txt
    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
    It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)

    start
    CloseProcesses:
    C:\Users\new\Downloads\ccsetup505(1).exe
    C:\Users\new\Downloads\ccsetup505.exe
    EmptyTemp:
    End
    Open FRST/FRST64 and press the Fix button just once and wait.
    If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.


    Please post this log when finished.

    Computer still doing good?
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
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