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Thread: Total ad performance

  1. #11
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    Thumbs up

    So far I haven't had a problem. Thanks again for the help, I appreciate your time and effort. Hopefully its gone for good.



  2. #12
    Security Expert ken545's Avatar
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    Great, I'll leave this thread open for a couple of days for you in case it comes back, after that if you still need help just start a new topic

    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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    Just a reminder that threads will be closed if no reply in 3 days.

  3. #13
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    Angry

    Ken, I am getting less occurrences of the malware, but it hasn't gone completely...
    What should I do next?

  4. #14
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    Morning,

    Lets try a few things

    Download Avast-browser-cleanup to your desktop



    • There is nothing to install, just right click on it and Run As Adminstrator
    • When its finished scanning it will list Browser Add ONs
    • If if finds Total Ad Performance or any other bogus toolbars
    • Just high light them and select REMOVE
    • Close out the program
    • Reboot your system and test your browsers




    =============================================



    • Open Internet Explorer
    • Click on Tools up on the top right
    • Click on Manage Add Ons from the dropdown list
    • In this window you can manage the Internet Explorer add-ons
    • Click on Search Providers
    • Click on the option Toolbars and Extensions on left side of the window.
    • Then click on the malicious items to remove Total Ad Performance
    • Make Google you default
    • Close IE and then open it again and see if Total Ad Performance are gone






    ==============================================



    • Open Chrome
    • Click the Chrome menu on the browser toolbar.
    • Click on Settings
    • Then Manage Search Engines
    • Highlite Total Ad Performance and select Delete
    • Then go to Other Search Engines and remove all you dont want







    =========================================================





    • Open Firefox
    • Up on the Top Right in the Search Box , click on the down arrow and select Manage Search Engines
    • Highlite Total Ad Performance and select Delete







    If all of the above doesn't fix it, then lets try setting all your browsers back to defaults




    • Open IE
    • Go to Tools> Internet Options > Advanced Tab
    • Reset Internet Explorer Setting
    • Reset
    • This will take a few seconds
    • Close IE and then reopen it and see if it helped









    • Click the Chrome menu on the browser toolbar.
    • Select Settings.
    • Scroll down to Show advanced settings...
    • Down on the bottom you will see an option for RESET BROWSER SETTINGS
    • Click on it and it will set Chome back to defaults









    • Open Firefox
    • Click on Help > Troubleshooting Information > Reset Firefox to its default state
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #15
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    Thumbs up

    Thanks Ken, one of these steps has helped. If it still causes a problem I'll contact you again.

  6. #16
    Security Expert ken545's Avatar
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    Again I will leave this thread open for about 3 days for you, lets hope this pest is gone
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #17
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    $%^&&^%$$....its still there, time to reformat hard drive? or any other ideas? tks again Ken

  8. #18
    Security Expert ken545's Avatar
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    Morning

    Lets try something else, you will need to run the 64 bit version of this program.



    Download and Run SystemLook


    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2
    64 Bit Version



    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :folderfind
      Total Ad Performance
      :filefind
      Total Ad Performance
      :regfind
      Total Ad Performance
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

    Note: The log can also be found on your Desktop entitled SystemLook.txt
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #19
    Security Expert ken545's Avatar
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    Default

    If SystemLook does not find it than it maybe spelled wrong, run it again with this

    TotalAdPerformance
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  10. #20
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    Angry

    It didn't find anything using both spellings.
    Attached Files Attached Files

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