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Ran Malwarebytes
Ran Malwarebytes but forgot to paste results before sending to quarantine. I got the impression nothing of significance was found. Tried to copy the quarantined items to post it but can't figure out how. 8 items: 1 folder, 2 files, 5 registry keys.
I can type it all out for you if you want.
Should I be buying Malwarebytes or will it interfere with Spybot?
BTW bocamonitor no longer shows up in Programs.
Does this mean my hosts file is fixed?
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Malwarebytes Results and Answer to Qs (Below)
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 8/28/2015
Scan Time: 9:01 AM
Logfile:
Administrator: Yes
Version: 2.1.8.1057
Malware Database: v2015.08.28.02
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 10
CPU: x64
File System: NTFS
User: Carolyn_2
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 406206
Time Elapsed: 28 min, 30 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 5
PUP.Optional.OptimizerPro.C, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Optimizer Pro Schedule, Delete-on-Reboot, [54de6ca2d0bbac8ae8ff53cc6c97c63a],
PUP.Optional.SuperOptimizer.C, HKLM\SOFTWARE\WOW6432NODE\{6791A2F3-FC80-475C-A002-C014AF797E9C}, Quarantined, [5cd67896672496a05deac6e744c0a45c],
PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{4519cfe8}, Quarantined, [6cc6df2f7d0ebc7a6db088229f65bd43],
PUP.Optional.SuperOptimizer.C, HKU\S-1-5-18\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, Quarantined, [f33f30dea5e669cd0b3acce17292a15f],
PUP.Optional.SuperOptimizer.C, HKU\S-1-5-21-212272962-4250710869-947374074-1004\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, Quarantined, [0f23ba54d5b68ea853f25a53c341e818],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 1
PUP.Optional.DealsAvenue.A, C:\Users\carolyn\AppData\Local\Temp\Deals Avenue, Quarantined, [50e27e906d1eab8b28fb839725de8d73],
Files: 2
PUP.Optional.OptimizerPro.C, C:\Windows\System32\Tasks\Optimizer Pro Schedule, Quarantined, [3ef4fe1038536fc7f7379f12cd376b95],
PUP.Optional.DealsAvenue.A, C:\Users\carolyn\AppData\Local\Temp\Deals Avenue\7za.exe, Quarantined, [50e27e906d1eab8b28fb839725de8d73],
Physical Sectors: 0
(No malicious items detected)
(end)
ANSWERS TO Qs:
The browser I use is Google Chrome.
The way I came about all this malware is I foolishly did exactly what you told me not to.... (you might as well get the full story, if not important, just ignore.
I downloaded Comodo since I heard it was so good :( and Geekbuddy
Problems immediately so I called help. They fussed around with my computer, found "problems", asked to take control of my computer -- said yes (!!!!).
Then asked me to buy hundreds of dollars of product, which I did purchase $39.95. and after more control of my computer,
then all of a sudden everything was "fixed".
Of course AFTER all this happened I found this highly suspicious, so I looked around and found BAD reviews of GeekBuddy and:
comodo, geek buddy, wild games (which I think is back), avast, and bocamonitor. Tried to delete all from startup and what was running, then uninstall.
bocamonitor would NOT uninstall. Tried to find it by running Spybot but couldn't find it, which is when I contacted you.
I have full home coverage with Spybot, paid for, and with which I am happy,
but don't know if it is running a firewall or if I should keep Microsoft Firewall on.
I had anti-virus AVG running, not important since I now have Spybot, but the guy told me to delete it so I did. Don't think that matters now...
PS I got my money back, although they were very tricky with that, demanding to know why, but I side-stepped that.
I hope I have answered all your Qs.
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I believe you can uninstall GeekBuddy from Programs and Features in the Control Panel. Myself, I would never allow anyone and I mean anyone to take control of my computer. I had a friend a few months ago, this lady bought a refurbished Dell tower and I went over and set it up for her. There where so many things to do but I forgot to install Adobe Reader for her so she did it her own and when she Googled it she went to the first site that showed it ( which was not the Adobe website ) needless to say besides Adobe it installed other malware and I had to go back over and remove it.
I have been in computing since the days of Windows 95 and outside antivirus or antimalware program i never had any use for all the garbage that is hawked, system cleaners, registry cleaners, you dont need any of these things, everything you need is built into windows .
If you uninstalled Comodo it may have turned the Windows Firewall back on, if its off you need to turn it back on
Right click on the Start Button on the very bottom right and then click on Control Panel > Windows Firewall and if its off you can turn it back on
Windows 10 also has Windows Defender built in and from what i have been reading its quite adequate so you wont need a third party program like AVG, Norton etc
What I have on my system is Windows Defender, Windows Firewall turned on and also the Pro Version of Malwarebytes that blocks known bad sites, I also recently installed Malwarebytes Anti Exploit which is helpful in blocking the latest threats from Cryptolocker that encrypts your files that you will have to pay a ransom to get them back
You can remove temp files now and then because as they build up they tend to slow things down, you can use the built in one in windows
Right click on the Start button and click on Command Prompt and type in CLEANMGR and enter on your keyboard, just check mark Temporary Internet Files . Temp Files > Recycle bin and let it go
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I can't seem to follow your instructions (I am running Windows 10)
Geekbuddy is gone, I uninstalled all that junk, Comodo Geekbuddy, wildgames, avast, webcompanion lavasoft. stuff I didn't put on my computer...
except Bocamonitor wouldn't go. Now it's gone. Thanks for your help with this...
Definitely lesson learned!! Thanks for your patience.
Will install Malwarebytes Pro and AntiExploit.
However, running windows 10 and trying to turn on Windows Defender/ Firewall.
Keep getting pop-up that says:
"This app has been turned off and isn't monitoring your computer.
If you're using another app to check for malicious or unwanted software, use Security and Maintenance to check that app's status."
I can get to Windows Defender using "Search" function, but doesn't allow me to choose ON or OFF. Nothing is highlighted.
However if I go to Security and Maintenance, it tells me that Windows Firewall is actively protecting your PC. Just no option to turn it on/off.
OK cleaned up temporary files.
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Figured out on/off Windows Firewall
Found out how to turn on/off Windows Firewall
by looking in
Systems and Security.
Many thanks!!!
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Malwarebytes Premium and Anti-Exploit
Do I need both Maywarebytes Premium and Anti-Exploit?? Can't tell from website and don't want to buy both if I don't have to...
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Check this site for Windows Defender
http://www.tenforums.com/tutorials/5...dows-10-a.html
Malwarebytes Pro and Malwarebytes Anti Exploit are two different programs, Malwarebytes Pro, you can update the program, run scans, remove what it finds ( just like the free version ) but the Pro has a Protection Module that will block bad sites from loading.
Anti Exploit is different, no need to update, no scans to run, just sits in the background blocking malicious programs from loading
But the choice on both these programs are entirely up to you
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Search for Bocomonitor
Followed all your directions.
Did not find Bocomonitor anywhere. Was that to be expected/hoped for?
Q: Under Manage Search Engines: Other Search Engines
I found lots. deleted most, but they included Netflix and Amazon, both of which I use regularly.
Should I delete them anyway? Result?
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