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Thread: Access violation at address xxxx in module 'SDRootAlyyzer.exe'

  1. #1
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    Default Access violation at address xxxx in module 'SDRootAlyyzer.exe'

    Just installed afresh copy of the software

    ran the rootkit scan

    it found root kits

    if i try to delete ANY file its found

    I get the following error:

    spybot.PNG

    any idea splease as really need to get this cleaned up?

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello eastwoodjon,

    Did you elevate permissions in Spybot?

    http://forums.spybot.info/showthread.php?55946-How-can-I-get-administrator-rights

    Quote Originally Posted by eastwoodjon View Post
    Just installed afresh copy of the software

    ran the rootkit scan

    it found root kits
    Could you provide the log showing the items flagged please.

    In general all items flagged by the RootAlyzer are not necessarily malicious but show files it believes to be out of the ordinary and may give a hint for an infection.

    Even legitimate software may use rootkit technologies.

    Best regards.
    Last edited by tashi; 2015-08-31 at 21:32. Reason: Clarify
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    its running as admin and still same issue

    sample file found


    aboutus.html.asp
    winners.htmlsp
    zincyr.a
    aspnet_clientasp
    \zinc\www.udxpress.com-id-url.txtd-url.txtm-id-url.txt
    \error.loguel.asp
    \zinc
    \zinc\www.udxpress.com-id-url.txtd-url.txtm-id-url.txt
    Last edited by tashi; 2015-08-31 at 22:25. Reason: Disabled links

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hi eastwoodjon,

    Could you produce the log as shown in other topics in this forum please.

    Examples:

    https://forums.spybot.info/showthrea...ystem-malwares

    https://forums.spybot.info/showthrea...-Are-these-bad

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    // info: Rootkit removal help file
    // copyright: (c) 2008-2015 Safer-Networking Ltd. All rights reserved.

    :: RootAlyzer Results
    File:"Invisible to Win32","D:\aboutus.html.asp"

    lots of .asp file and lots of .txt file all like above

    the issue is not the files as the software finds them it just wont delete them

  6. #6
    Member of Team Spybot tashi's Avatar
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    Hello eastwoodjon,

    I think it would be best if someone takes a look at the system to see if there is a problem.

    First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

    http://forums.spybot.info/showthread.php?t=288

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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