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Thread: Why is there no change after purchase

  1. #1
    Junior Member
    Join Date
    Sep 2015
    Posts
    1

    Angry Why is there no change after purchase

    I was a little short on cash a few months back so I used the free version I always have and recommend to all users....I JUST bought the $25 "expansion" to get anti virus and the Professional features...yet the window states I still have the free edition and I can not access the Pro features.

    Please dont tell me to download the license, because the dang thing has been done, twice.

    Was this just a waste of my money? Why is there no number to contact you guys? That usually shows a sign of a scam and makes me think I should have spent my money else where.

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961

    Default

    Hello,
    Quote Originally Posted by LMB Motorsports View Post
    Please dont tell me to download the license, because the dang thing has been done, twice.
    Sorry to hear of the problem, did you use the support form here: https://www.safer-networking.org/con...esend-license/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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