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Thread: Update failure prevents from analysing my OC

  1. #1
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    Default Update failure prevents from analysing my OC

    Hello,

    I am new to this forum and far from being a PC Gourou and that is why I am calling on you all.
    On my Win 10 sytem I just downloaded the free version of spybot for test. When I start the application I am told that updates are availlable and as a consequence I select the update uption but during that update I get first a message telling me that all signature hav been updated followed by an error occurred during the update and as a consequence the system is not nalaysed.
    Can someone tell me what I should do.
    Thanks in advance for your help and have a great day.
    Superpapi

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello Superpapi,

    That be may be a glitch on the server, can you try to update again please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default - Update failure prevents from analysing my PC

    Quote Originally Posted by tashi View Post
    Hello Superpapi,

    That be may be a glitch on the server, can you try to update again please.

    Best regards.
    Hi Tashi,
    Thanks a lot for your reply; I followed your recommendation and now it worked
    . Now I have one more question regarding the analysis report. each line is followed by an Icon; what is the meaning of each Icon that I reproduce here after, each icon is identified by a number to make it easier to you to reply:
    spybot.JPG

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello Superpapi.

    Which version and edition of Spybot do you have please: http://www.safer-networking.org/shop/

    Also please provide a screenshot of the actual lines and icons as they show in the report.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Hi Tashi

    Thanks for your reply.
    My version is 2.4
    As I suppressed the error that were detected yesterday I have only a few lines in the log but they contain the Icons I referred to Yesterday. The screen copy is attached.
    Have a great week end
    Superpapi
    Attached Images Attached Images

  6. #6
    Member of Team Spybot tashi's Avatar
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    Hello Superpapi,


    Those entries are green, no worries.

    The icons, as per the description under the 'Type' column.

    Registry key
    Browser cache
    Browser history
    Browser cookie

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    Quote Originally Posted by tashi View Post
    Hello Superpapi,


    Those entries are green, no worries.

    The icons, as per the description under the 'Type' column.

    Registry key
    Browser cache
    Browser history
    Browser cookie

    Best regards.


    Hi Tashi,
    Thanks a lot for your reply and have a great day.
    Best regards
    Superpapi

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