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Thread: Error Updating Spybot- Can Never Download All Updates

  1. #1
    Junior Member
    Join Date
    Nov 2015
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    1

    Default Error Updating Spybot- Can Never Download All Updates

    Hello,

    Whenever I try to update the program, it says there was an Error in downloading some of the updates. Here is what the log says:

    [00:00.000] [i] Update started...
    [00:00.056] [+] Updating Service is active.
    [00:00.060] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.678] [+] Retrieved update info file.
    [00:01.359] [.] Info file part done.
    [00:01.373] [+] X509White.sbs is missing and will be installed (version 20130306).
    [00:01.410] [+] Trojans-VM-014.sbi is missing and will be installed (version 20140115).
    [00:01.424] [+] Trojans-VM-008.sbi is missing and will be installed (version 20140115).
    [00:01.427] [+] Trojans-VM-007.sbi is missing and will be installed (version 20140115).
    [00:01.435] [+] Trojans-VM-004.sbi is missing and will be installed (version 20140115).
    [00:01.438] [+] Trojans-VM-003.sbi is missing and will be installed (version 20140115).
    [00:01.481] [+] Trojans-002.sbi is missing and will be installed (version 20141114).
    [00:01.513] [+] spybotsd2-translation-frx.exe is missing and will be installed (version 20130619).
    [00:01.585] [+] PUPS-C.sbi is missing and will be installed (version 20151104).
    [00:01.588] [+] PUPSC.sbi is missing and will be installed (version 20140107).
    [00:01.667] [+] Malware-001.sbi is missing and will be installed (version 20141114).
    [00:01.674] [+] LASSHes.sbs is missing and will be installed (version 20080615).
    [00:01.681] [+] KeyloggersC.sbi is missing and will be installed (version 20140113).
    [00:01.700] [+] HijackersC.sbi is missing and will be installed (version 20140113).
    [00:01.717] [+] Fraud-002.sbi is missing and will be installed (version 20140331).
    [00:01.771] [.] Downloading updates...
    [00:01.785] [+] File "Fraud-002.sbi" needs to be downloaded.
    [00:02.618] [+] Downloaded archive "Fraud-002.sbi-20140331.cab" from http://spybotdbs.com/updates/spybot2/.
    [00:02.650] [+] Extracted "Fraud-002.sbi-20140331.cab"!
    [00:02.668] [+] Installed "Fraud-002.sbi".
    [00:02.672] [+] File "HijackersC.sbi" needs to be downloaded.
    [00:03.043] [+] Downloaded archive "HijackersC.sbi-20140113.cab" from http://safernet.mirrors.cu.be/spybot2/.
    [00:03.046] [-] Hash 2fb54fb643a6e719ccfa5aef0f91a0a3 for archive "HijackersC.sbi-20140113.cab" does not match expected hash E99E2BF876B03E804DD452E621155D72!
    [00:03.048] [+] File "KeyloggersC.sbi" needs to be downloaded.
    [00:03.488] [+] Unable to download archive "KeyloggersC.sbi-20140113.cab" from http://nervion.us.es/updates/spybot2files/!
    [00:04.385] [+] Downloaded archive "KeyloggersC.sbi-20140113.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:04.392] [+] Extracted "KeyloggersC.sbi-20140113.cab"!
    [00:04.412] [+] Installed "KeyloggersC.sbi".
    [00:04.415] [+] File "LASSHes.sbs" needs to be downloaded.
    [00:24.863] [+] Downloaded archive "LASSHes.sbs-20080615.cab" from http://ftp.234.cz/data/spybot/spybot2/.
    [00:25.189] [+] Extracted "LASSHes.sbs-20080615.cab"!
    [00:25.224] [+] Installed "LASSHes.sbs".
    [00:25.229] [+] File "Malware-001.sbi" needs to be downloaded.
    [00:25.541] [+] Downloaded archive "Malware-001.sbi-20141114.cab" from http://safernet.mirrors.cu.be/spybot2/.
    [00:25.545] [-] Hash 2fb54fb643a6e719ccfa5aef0f91a0a3 for archive "Malware-001.sbi-20141114.cab" does not match expected hash D07C232E83379229F92B30BE0C68CA18!
    [00:25.547] [+] File "PUPSC.sbi" needs to be downloaded.
    [00:26.174] [+] Downloaded archive "PUPSC.sbi-20140107.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:26.207] [+] Extracted "PUPSC.sbi-20140107.cab"!
    [00:26.228] [+] Installed "PUPSC.sbi".
    [00:26.231] [+] File "PUPS-C.sbi" needs to be downloaded.
    [00:29.344] [+] Downloaded archive "PUPS-C.sbi-20151104.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    [00:29.352] [+] Extracted "PUPS-C.sbi-20151104.cab"!
    [00:29.370] [+] Installed "PUPS-C.sbi".
    [00:29.373] [+] File "spybotsd2-translation-frx.exe" needs to be downloaded.
    [00:32.205] [+] Downloaded archive "spybotsd2-translation-frx.exe-20130619.lzs" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    [00:33.804] [+] Extracted "spybotsd2-translation-frx.exe-20130619.lzs"!
    [00:34.544] [+] Installed "spybotsd2-translation-frx.exe".
    [00:35.004] [+] File "Trojans-002.sbi" needs to be downloaded.
    [00:35.973] [+] Downloaded archive "Trojans-002.sbi-20141114.cab" from http://www.spybotupdates.biz/updates/spybot2/.
    [00:35.980] [+] Extracted "Trojans-002.sbi-20141114.cab"!
    [00:35.985] [+] Installed "Trojans-002.sbi".
    [00:36.004] [+] File "Trojans-VM-003.sbi" needs to be downloaded.
    [00:38.236] [+] Downloaded archive "Trojans-VM-003.sbi-20140115.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    [00:38.246] [+] Extracted "Trojans-VM-003.sbi-20140115.cab"!
    [00:38.252] [+] Installed "Trojans-VM-003.sbi".
    [00:38.255] [+] File "Trojans-VM-004.sbi" needs to be downloaded.
    [00:38.922] [+] Downloaded archive "Trojans-VM-004.sbi-20140115.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:38.930] [+] Extracted "Trojans-VM-004.sbi-20140115.cab"!
    [00:38.935] [+] Installed "Trojans-VM-004.sbi".
    [00:38.938] [+] File "Trojans-VM-007.sbi" needs to be downloaded.
    [00:40.089] [+] Downloaded archive "Trojans-VM-007.sbi-20140115.cab" from http://updates4.safer-networking.org/spybot2/.
    [00:40.119] [+] Extracted "Trojans-VM-007.sbi-20140115.cab"!
    [00:40.123] [+] Installed "Trojans-VM-007.sbi".
    [00:40.126] [+] File "Trojans-VM-008.sbi" needs to be downloaded.
    [00:40.479] [+] Unable to download archive "Trojans-VM-008.sbi-20140115.cab" from http://nervion.us.es/updates/spybot2files/!
    [00:41.264] [+] Downloaded archive "Trojans-VM-008.sbi-20140115.cab" from http://www.spybotupdates.biz/updates/spybot2/.
    [00:41.272] [+] Extracted "Trojans-VM-008.sbi-20140115.cab"!
    [00:41.297] [+] Installed "Trojans-VM-008.sbi".
    [00:41.299] [+] File "Trojans-VM-014.sbi" needs to be downloaded.
    [00:42.002] [+] Downloaded archive "Trojans-VM-014.sbi-20140115.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:42.011] [+] Extracted "Trojans-VM-014.sbi-20140115.cab"!
    [00:42.016] [+] Installed "Trojans-VM-014.sbi".
    [00:42.019] [+] File "X509White.sbs" needs to be downloaded.
    [00:42.769] [+] Downloaded archive "X509White.sbs-20130306.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:42.776] [+] Extracted "X509White.sbs-20130306.cab"!
    [00:42.780] [+] Installed "X509White.sbs".
    [00:42.783] [+] All files have been processed.
    [00:42.799] [+] Installed 15 updates.
    [00:57.803]

    Does anyone know what this could possibly be? I think this computer may have a virus..it is pretty slow.

    Thanks!

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,346

    Default

    If you're seeing the error message under antispyware updates,then you could try downloading the antispyware updates manually.There are instructions here:
    https://www.safer-networking.org/faq...s-in-spybot-2/

  3. #3
    Senior Member
    Join Date
    Apr 2015
    Posts
    110

    Default

    Are you running Spybot as an administrator?

    You can do this by right-clicking the Spybot icon and choosing the option to "run as administrator". This must be done to give Spybot the permissions it needs to function correctly.


    If this does not work, this could be a proxy issue.

    Please go to:
    Start Center > Settings (tick "Advanced User Mode" if you do not see "Settings") > Internet Protection

    In Internet Protection, please untick "Use Spybot Proxy" and "Use own proxy to download updates" if either of these is ticked.

    Click "Apply" and "OK" and restart Spybot.

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,766

    Default

    Hello asliceoflife9,

    Thank you Zenobia and niall2.

    In addition:

    Quote Originally Posted by asliceoflife9 View Post
    I think this computer may have a virus..it is pretty slow.
    Please list:

    Your version and edition of Spybot: http://www.safer-networking.org/shop/
    The operating system.
    Other security programs installed.
    Any issues with the computer's performance other than slowness that may lead you to suspect a virus.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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