I have run Spybot twice and can't get it to remove the browser malware level3. Please have spybot pick this browser changer up and remove ?
Thanks
Libby
I have run Spybot twice and can't get it to remove the browser malware level3. Please have spybot pick this browser changer up and remove ?
Thanks
Libby
Last edited by tashi; 2015-11-17 at 18:35. Reason: Moved from the malware removal forum
Hello libbylab,
Did you elevate permissions to run Spybot - Search & Destroy?
- Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
- Choose Run as administrator from the context menu.
If you still need assistance to remove the problem please start a topic in the Malware Removal Forum and a volunteer analyst will advise.
First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016