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Thread: Please get spybot to remove http://searchguide.level3.com/

  1. #1
    Junior Member
    Join Date
    Nov 2015
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    1

    Unhappy Please get spybot to remove http://searchguide.level3.com/

    I have run Spybot twice and can't get it to remove the browser malware level3. Please have spybot pick this browser changer up and remove ?
    Thanks
    Libby
    Last edited by tashi; 2015-11-17 at 18:35. Reason: Moved from the malware removal forum

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
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    USA
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    Default

    Hello libbylab,

    Did you elevate permissions to run Spybot - Search & Destroy?

    1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
    2. Choose Run as administrator from the context menu.


    If you still need assistance to remove the problem please start a topic in the Malware Removal Forum and a volunteer analyst will advise.

    First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

    http://forums.spybot.info/showthread.php?t=288

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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