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Thread: Spybot Home Edition BSOD

  1. #1
    Junior Member
    Join Date
    Nov 2015
    Posts
    1

    Exclamation Spybot Home Edition BSOD

    Hi,

    I just (finally) bought a license for the home edition of spybot, but since then whenever i install the scanner service i got a BSOD on login on windows 10 (not the 1511 major update). I got the BSOD CRITICAL_PROCESS_DIED. It looks like it might be related to the anti-virus part of the scanner (bitdefender as far as i know).

    I attached several files also, if anybody could help it would be very nice. I love spybot, been using it for years, kinda sad it stops working the day i buy it

    Windows Mini-Dump
    minidump.zip

    DxDiag
    DxDiag.zip

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,955

    Default

    Hello Sl4d3,

    Could you open a support ticket please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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