Hello, all,

I hope someone wil be kind enough to try and help a complete noob at computer related things so here goes.

When I click on the Spybot icon it comes up with a message saying that I have to spybots running and I only have a licence for one.

Apart from the spybot 2 I downloaded some time ago when I had windows 8.1 ( now using windows 10 free upgrade) I only remember downloading post windows 10 installer. is this the problem and how do I solve this please?

I am very new to this sort of thing so if someone can spoon feed me step by step on how to rectify this problem I would greatly appreciate it!