You better find a better way to inform people of the rules, because you guys are one of millions, and I've already enrolled myself into atleast 20 different forums and am sick of reading everyone's little rules. The idea of me having to click on some stupid topic and read through a whole paragraph is a waste of time. If people are asking for help from complete strangers I'm sure they have already meditated on the fact that their chances of getting a helping answer is 50/50. So I don't understand why me, someone who knows a lot about computes, can't help someone who's having a problem with malware and your own people haven't done anything to solve their problem.