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Thread: Spybot is saying that an error occurred during antispyware updates

  1. #1
    Junior Member Hschmeid's Avatar
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    Dec 2015
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    2

    Default Spybot is saying that an error occurred during antispyware updates

    Hi

    This is what it says:

    ---

    An error occurred during antispyware updates!

    [00:04.103] [+] Downloaded archive "Trojans-C.sbi-20151216.cab" from http://safernet.mirrors.cu.be/spybot2/.
    [00:04.103] [-] Hash 2a089c32d99404f8d7dfdec3e5ca27d2 for archive "Trojans-C.sbi-20151216.cab" does not match expected hash 377508968302BD21D284DA38BECD6368!
    [00:04.103] [+] All files have been processed.
    [00:04.119] [+] Installed 1 updates.
    [00:04.150]

    ---

    I've tried to update a second time (just in case it wanted to solve itself) and it says the same thing. Please could someone help? And also - I'm not very good at troubleshooting and I'm a bit nervous with it, so if the helpful person could do something more along the lines of a step-by-step-for-idiots than a guide-for-computer-gurus, that would be great...

    I'm running Windows Vista.

    Thank you

  2. #2
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    USA
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    30,492

    Default

    Hello Hschmeid,

    Spybot Search & Destroy Update Failed: https://www.safer-networking.org/faq...update-failed/

    Please let us know if that FAQ helps.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member Hschmeid's Avatar
    Join Date
    Dec 2015
    Posts
    2

    Thumbs up

    Thank you - it worked! And I shall save that wonderful FAQ somewhere so I can find it again when I want it.

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