unable to download signature files & update antivirus

[jnjtrnavsky]

I'm learning spybot & ungraded to prof. version but can not run a scan. Windows 7 When I start the scanner to update I just get an error that the files can not be updated. I attempted downloading the file to a USB and that also failed. What should I do to proceed? Do I need to make a bootCD? or is there some other way to get the scanner to run?

[jnjtrnavsky]

Can not get the download to work either; so I can not download the files or the files for the WAIK

[Zenobia]

Try checking to see if Spybot proxy is being used.If it is,then disable it,and see if you're able to update after that.There are instructions to disable it here.
https://www.safer-networking.org/faq...e-the-proxy-2/

[niall2]

See here for more information if you are experiencing any issues downloading updates:
https://www.safer-networking.org/faq...update-failed/

[gryffynzoi]

I've done everything recommended...

- asked it to use IE settings
- unchecked both boxes
- used the tip at the top of the Internet Protection tab (localhost 127.0.0.1 and the specified port)

still not able to get the signature file or updates

Using Windows 8