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Thread: Error occured during Antispyware updates

  1. #1
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    Question Error occured during Antispyware updates

    I uninstalled and started over, but got the same result.

    This is the free version of SpyBot.

    I am running Windows 7, 64 bit.

    Where/what can I do to resolve? Otherwise, I assume my scan won't be complete.

    Thanks,

    Christine

    P.S. in the past, I ran this program without issue
    Last edited by flpedaler; 2016-01-15 at 16:41. Reason: adding more info

  2. #2
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    Default

    Quote Originally Posted by flpedaler View Post
    I uninstalled and started over, but got the same result.

    This is the free version of SpyBot.

    I am running Windows 7, 64 bit.

    Where/what can I do to resolve? Otherwise, I assume my scan won't be complete.

    Thanks,

    Christine

    P.S. in the past, I ran this program without issue
    Same here, update appears to be dead.

  3. #3
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    Default

    Its strange, some of my machines, the update works fine (downloads and installs updates), some give me a error about a missing update log. Some of them just say nothing new to update (no error) but they have not been updated in a week...It does not seem to be specific to the OS or application build and some are Win 7, some Win 10 all running the same version of Spybot.
    Last edited by k5oun; 2016-01-15 at 23:49.

  4. #4
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    Default setup

    Just where can I get help,,the email they send led to can not find servers
    no set up help with download that I can find
    spent my bucks so I guess Iam stuck
    Iam not that computer savy,,but this download has been the most frustrating thing I have ever tried to do
    I will check back later 2 see if I can get any answers,,,

  5. #5
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    didnt think so
    Last edited by tashi; 2016-01-18 at 05:59. Reason: Moved from general hardware

  6. #6
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    Default

    goo luck with that,,had the same prob,,paid money to get the full package,,ya right,,waste of money,,never did gte it up ,,and finding help,,GOOD LUCK WITH THAT

  7. #7
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    Default Failed update

    I got this when I tried to update my definitions

    "Trojans-ZL-000.sbi-20160113.cab" from http://safernet.mirrors.cu.be/spybot2/.
    [00:03.907] [-] Hash 2a089c32d99404f8d7dfdec3e5ca27d2 for archive "Trojans-ZL-000.sbi-20160113.cab" does not match expected hash 045CF2D2BE0213A40CD0D4D72AA51909!
    [00:04.013] [+] All files have been processed.

    is this just a bad file or am I doing something wrong?

    John

  8. #8
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    Default Worked this time??

    Hi I just tried the download again and this time it seems to have worked. Either the tech guys/gals have fixed the definition or something else has been fixed. Anyway here is the response that I got this time.

    Extracted "Trojans-ZL-000.sbi-20160113.cab"!
    [00:02.578] [+] Installed "Trojans-ZL-000.sbi".
    [00:02.709] [+] All files have been processed.
    [00:02.726] [+] Installed 1 updates.
    [00:12.317]

    Hope that this helps

    John

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