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Updating home full version problem
Hi, just went thru Malware removal of zblob trojan with a member of spybot & during process he asked me to uninstall spybot to see why I kept getting 2 host files - he then determined spybot was OK with it's host file & told me to reinstall thru link he provided, which I did, but antispyware has errors & is not updating, the entire update is yellow vs. green color. I could copy error message if need be - this is 2nd time I have uninstalled then reinstalled & have retrieved my license & ran post Windows 10, as that is what I'm using. Please, any assistance appreciated, as system is not being updated or scanned, I could use Windows defender, but don't want to cause more problems. I was told by spybot "tech" person my system before trying to reload spybot was malware free.
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neglected to say using AV2.4 version
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Hi Corinne,
Please see here for instructions if you are having issues downloading updates for Spybot:
https://www.safer-networking.org/faq...update-failed/
If this issue has occured since upgrading to Windows 10, please see here for reinstallation instructions:
https://www.safer-networking.org/faq...emoved-spybot/
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Thanks for the info will print out for future use if this doesn't work. Heard from Rob @ Spybot & he told me how to try updating again & so far it worked. Have had lots of issues - urg! I appreciate all the info & the help.
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