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  1. #1
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    Default Zlob.ZipCodec

    Has anyone tried to manually remove the Trojan? This came up in a search on this forum but since it was posted in 2008 I'm not ready to jump through the hoops it explains.

    My client has Windows 10, Spybot +AV 2.5 running on a brand new Lenovo desktop and still managed to get this trojan.

    Another system has Windows 7 with the same Spybot + AV 2.5 and he managed to get the cryptowall virus.

    Still having issues with trying to run Windows Defender and Spyboy concurrently.
    Last edited by tashi; 2016-02-08 at 21:16. Reason: Split off from another thread

  2. #2
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    Default

    Hello shellyjmcd,

    Quote Originally Posted by shellyjmcd View Post
    Has anyone tried to manually remove the Trojan? This came up in a search on this forum but since it was posted in 2008 I'm not ready to jump through the hoops it explains.
    The topic to which you'd posted was about Spybot freezing on a definition, not that the malware was on the computers, so I split your post off to a new topic.

    Quote Originally Posted by shellyjmcd View Post
    My client has Windows 10, Spybot +AV 2.5 running on a brand new Lenovo desktop and still managed to get this trojan.
    Quote Originally Posted by shellyjmcd View Post
    Another system has Windows 7 with the same Spybot + AV 2.5 and he managed to get the cryptowall virus.
    The computers are not your personal machines? CryptoWall is a file-encrypting ransomware and we can discuss that issue after I receive your response to my post.

    Quote Originally Posted by shellyjmcd View Post
    Still having issues with trying to run Windows Defender and Spyboy concurrently.
    Spybot +AV and Defender on both computers? FYI: Rule of thumb is one anti virus program resident to avoid conflicts, loss of program efficiency and system lock up due to both software products attempting to access the same files at the same time.

    https://www.safer-networking.org/faq...er-av-program/

    Best regards.
    Last edited by tashi; 2016-02-08 at 22:01. Reason: Added
    Microsoft MVP Reconnect 2018-
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    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default Zlob.zipcodec

    I have a similar problem. I have Windows 10 (fully updated) Spybot 2.5 (also fully updated) and every time I run a scan it ends on the Zlob.zipcodec file. Spybot just keeps running and running. I can't open "Settings" if I run "Report creator" Spybot crashes or hangs. Startup Tools also doesn't work. I have tried removing and installing Spybot again, still the same.

    I have raised a ticket and sent tons of emails with screen shots of the faults, I have tried all the things suggested nothing worked, but now no one is even acknowledging my emails any more. It has been a week and a half since anyone from Spybot replied to me and I am disappointed, I would have thought that someone would at least tell me they are working on it, but nope, Nada.

  4. #4
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    Default Same problem as others

    I have a similar problem. I have Windows 10 (fully updated) Spybot 2.5 (also fully updated) and every time I run a scan it ends on the Zlob.zipcodec file. Spybot just keeps running and running. I can't open "Settings" if I run "Report creator" Spybot crashes or hangs. Startup Tools also doesn't work. I have tried removing and installing Spybot again, still the same.

    I have raised a ticket and sent tons of emails with screen shots of the faults, I have tried all the things suggested nothing worked, but now no one is even acknowledging my emails any more. It has been a week and a half since anyone from Spybot replied to me and I am disappointed, I would have thought that someone would at least tell me they are working on it, but nope, Nada.

    Scott

  5. #5
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    Default Same Problem with zlob.zipcodec

    Progress bar nearly 100%
    Won't proceed any further - have waited as long as 48 hours.
    Also unable to open Settings.
    Uninstalled and re-installed Spybot - same problem.
    Win 10 x64
    Problem started a couple weeks ago.
    "Stop scan" is recognized (button grays out) but scan never stops - have to kill Spybot in task manager.

  6. #6
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    Default Ditto

    Quote Originally Posted by KenCM View Post
    Progress bar nearly 100%
    Won't proceed any further - have waited as long as 48 hours.
    Also unable to open Settings.
    Uninstalled and re-installed Spybot - same problem.
    Win 10 x64
    Problem started a couple weeks ago.
    "Stop scan" is recognized (button grays out) but scan never stops - have to kill Spybot in task manager.
    Having exactly the same problem as a LOT of others seem to be...

    Windows 10, Spybot 2.5.42.0 (uninstalled and re-installed) to no effect.

    Would be nice to see some responses from admin other than they can't replicate the problem - 'cos it seems there's a lot of us that can

  7. #7
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    Exclamation same here scan stuck at ZipZlobCodec

    Dear Costello99, Dear Spybot Team,
    I have the same problem: Win10, Spybot 2.5 + AV pro (both fully updated), it first occurred on the 8th of February 2016. Before that, I never had a problem with Spybot! Now, the Settings won't open either, Report creator crashes and Start Up Tools crashes. I removed and reinstalled ALL, even the hidden Spybot files, lost my licence key in the process, got it sent to me again by a helpful spybot sales team, have everything re-installed and running - all the problems are still there!!!! Even on a repair environment scan - all problems show as above!

    ...I really hope there's someone out there at spybot who can help!
    love and greetings, ch


    Quote Originally Posted by Costello99 View Post
    I have a similar problem. I have Windows 10 (fully updated) Spybot 2.5 (also fully updated) and every time I run a scan it ends on the Zlob.zipcodec file. Spybot just keeps running and running. I can't open "Settings" if I run "Report creator" Spybot crashes or hangs. Startup Tools also doesn't work. I have tried removing and installing Spybot again, still the same.

    I have raised a ticket and sent tons of emails with screen shots of the faults, I have tried all the things suggested nothing worked, but now no one is even acknowledging my emails any more. It has been a week and a half since anyone from Spybot replied to me and I am disappointed, I would have thought that someone would at least tell me they are working on it, but nope, Nada.

  8. #8
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    Default Responses

    [QUOTE=tashi;468703]Hello shellyjmcd,



    The topic to which you'd posted was about Spybot freezing on a definition, not that the malware was on the computers, so I split your post off to a new topic.

    OK!



    The computers are not your personal machines? CryptoWall is a file-encrypting ransomware and we can discuss that issue after I receive your response to my post.

    We ended up wiping the system with the Cryptowall - it is a nasty one, and having Spybot didn't catch it, though I suspect my client was not letting his updates run.

    Spybot +AV and Defender on both computers? FYI: Rule of thumb is one anti virus program resident to avoid conflicts, loss of program efficiency and system lock up due to both software products attempting to access the same files at the same time.

    https://www.safer-networking.org/faq...er-av-program/

    Yes I was trying to follow our brainiac computer guys instructions on what to use but he didn't realize I had the AV version of Spybot.

  9. #9
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    Default zipcodec

    So bottom line on the Trojan is that it too got past Spybot and we are experiencing the same behavior as described by the others here. This particular system is a brand new Lenovo running Win10 and the very first thing I did was move her Spybot license to the new machine, created a white list and installed Office and QuickBooks. She does surf the net a bit so once I either get a solution through my trouble ticket or reinstall her OS to wipe it clean, I am going to set up her old system to surf on, it's just not safe out there even with Spybot working hard to try and protect us.

    I got a quick response to my ticket but haven't heard back on my responses for 2 days now. I think we just need to know you hear us - especially considering Spybot seems to be the only thing affected by this latest version of zipcodec.

    Thanks everyone.

  10. #10
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    Default I'm nore sure we are infected with zipcodec.. just hangs when running SB

    [QUOTE=shellyjmcd;468802]So bottom line on the Trojan is that it too got past Spybot and we are experiencing the same behavior as described by the others here. This particular system is a brand new Lenovo running Win10 and the very first thing I did was move her Spybot license to the new machine, created a white list and installed Office and QuickBooks. She does surf the net a bit so once I either get a solution through my trouble ticket or reinstall her OS to wipe it clean, I am going to set up her old system to surf on, it's just not safe out there even with Spybot working hard to try and protect us.

    Its unclear to me if my machine is infected with Zipcodec - whatever that is. I don't think so as there are no issues I can see - other than Spybot does not finish the scan - ever. (as many have reported). Is there some way to tell if I have Zipcodec on my computer? I have looked and searched the suggested files, but nothing on my computer seems to show Zipcodec. I would imagine all others are in the same boat - nothing showing Zipcodec on their systems either.

    Yes, no info from SB is very concerning - can't imagine why there is NO response. Perhaps they are all on vacation? (for the next months)

    sc

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