Other clients detected

[platinumshore]

Hi, been using the corporate version only on the same laptop, but on coming back from an overseas trip, while using overseas broadband, it now constantly keeps saying when I start the 'start center' that there are two spybot clients currently installed and is a potential violation of license. This could never be the case, as only have one windows laptop. How can I fix this please, becoming extremely or somewhat annoying..

version 2.4.40.0 installed, had problems with updates when I got back so followed the forum instructions on temp. disabling the scanner, updating, then turning it back on, which fixed that problem - may or may not be related to this constant message appearing.

Hope there is some help.

Thanks.

[tashi]

Hello platinumshore,

One of our members reported this issue: https://forums.spybot.info/showthrea...l=1#post475362

A support ticket can be opened here: https://www.safer-networking.org/sup...usiness-users/

Best regards, tashi

[spybotto]

Hello platinumshore,

One of our members reported this issue: https://forums.spybot.info/showthrea...l=1#post475362

A support ticket can be opened here: https://www.safer-networking.org/sup...usiness-users/

Best regards, tashi

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I have just opened a ticket too ...

[Matthew Wallace]

I'm also getting the SpyBot pop-up (when I open SpyBot to update signatures and immunizations). The pop-up indicates 4 SB clients protecting computers on my network. I do have 3 computers with SB 2.4 Pro installed and do have a 3 user license. I did recently obtain an upgraded Comcast gateway/router and made a few changes in how it handles DHCP. I do use static IP addresses for the three computers on my LAN that have SB installed. At some point I recall uninstalling and re-installing SB for some reason on one of the computers. This may have resulted in a duplicate set of files on one of my machines that give a false reading of 2 instances of SB, where there is only 1 instance of SB in use on a single machine. What to do? How I can resolve so that only the 3 computers are detected.

I am submitting a support ticket on this and am posting here so others can see...